Resume

            

Leida Mendoza
2000 W Washington Blvd
Chicago, IL 60612
708-435-0000
Email Link


About Me:


Technology consultant with experience in tracking for large-scale enterprise transformation, as well as developing op models for supporting implementation work. As an analyst in Accenture, Leida spent her tenure working with a pharmaceutical retail client in a Retail and Finance Transformation project. In March 2020, Leida was recruited by Medallia to be a part of their Professional Services. She spends most of her time problem solving and working with different stakeholders to optimize operational cost.

Leida is a process-oriented thinker with extensive process design and change management experience. She supported enterprise behavior change efforts through providing data-driven insights, managing enhancement efforts of executive dashboards, as well as enterprise-wide application deployments.Leida has a strong affinity for ideation, process design, change management and helping organization reach their full potential.

She plans to apply in a MBA program after gradutation and ultimately, her goal is to work for a non-for-profit company that helps children from third world countries.


 

Experience:


Medallia - Technical Analyst (March 2020 - Present)

  • Work with senior team members to carry out customer implementations and program enhancements

  • Product launches and other cross-functional initiatives with Engineering and Marketing

  • Provide quality assurance support when providing features to clients



Accenture - Tech Arch Delivery Analyst (June 2018 - March 2020)

  • SAP Basis task such as refreshes, cloud migrations, job scheduling and system upgrades

  • Work with multiple work streams for deployments

  • Provide quality assurance support when providing features to clients


Education:

Wright College - City Colleges of Chicago

  • A.A.S. Network Systems Administration - 2018


Colegio de San Juan de Letran - Manila

  • B.S. Electronics Communications Engineering - 2010


Skills:

Relevant Skills
Functional Technical
Design-thinkingNetwork Systems
Value Tracking and ManagementCisco Products, Network Security
Agile MethodologyVirtualization, Telnet, SSH
Complex Program DeliverySAP Basis, Business Client, SAP GUI
High Velocity EnterpriseSAP Ariba
Defect ManagementHTML, CSS, Visual Basic