In April, I wanted to inform Yahoo that my credit card info changed. I kept on getting weird pages in italian where I could not update my credit card info. Mailing them got me nowhere, they would only reply to me with the instructions or a link on how to get on the �wallet� page, which would not load anyhow. As well as any attempt to cancel and close my account. After hours of browsing on the Yahoo/geocities website, I finally got a Phone number where to call.

I tried calling from the Netherlands, where I live and I had to answer security identification questions for about 5 minutes before I could get to the point. They asked my Phone number incase we�d get cut, we got cut, and they never called back.

I got several emails saying my account would be suspended and closed. Being smart, in the meanwhile I took all info off my site.

But in June, I saw that they charged my credit card twice in May, as well as in June. For no help, and no service.

I got instructed to call 1-866-562-7219. I got a very bitter custommer service representative that said I would not be reimbursed and he wouldn�t let me explain that my attempts to change my payment method were unsuccessfull and that my card would still be charged. I told him that it wouldn�t be so: I will change my card number. I wanted an address where I could make a written complaint about me wanting First to change my credit card information, and then not being able to cancel my account. He hung up on me at 17:29.

I did called 1-866-562-7219 again. And the man there instructed me to call 1-866-722-9932. The lady that picked up the phone said they were not in any manner affiliated with Yahoo.

Is this is how Yahoo treat their custommers after 10 years, they don�t deserve anything!

Bring your business somewhere else!!!

And I am still to be contacted on FaceBook, Hyves, and by email, of course: [email protected]