 |
| I've been working on creating different banners. Both with animation and without. |
 |
 |
 |
 |
 |
 |
| Gretchen A. Mumper 5 Schatzle Drive Warren, Pa. 16365 1-814-723-3611 [email protected] Many Areas of Experience Skilled in Customer Service. Answering phones, taking messages and direcing customers to correct destinations. Taking new orders and informing the customer in the use and affordability of the internet packages available to them. Required the diciplined strong ability to change attention in mid stream. Skilled typist with a high verbal skill and friendly personality. The use of wondows 95/98 and Millenium were required as well as copiers, fax machines and transferring of calls. Experience Penncom Internet Company February 1999-July 2001 Customer Service Representative Answering phones, customer service and satisfaction, sales, answering customer complaints and questions about their connection. Transferring calls to techical support. Company was purchased by a larger internet service provider and all employees were terminated. Blair Inc. Retail Sales and Customer Service January 1998-July 1998 Highly disciplined customer service. Calls were monitored. Required to have the ability to use manay different screens and be well versed in the inventory. also required to answer a certain percentage of calls during any working period. I always met that criteria. Was laid off. Skills Graphic Design, Animation, Typing, Verbal, out going and friendly personality. Customer relations, Data entry, Customer support, Discipline, Good working relationships. Ability to many tasks at once. Always on time. |
 |