Improved user experience for the Specialty Travel section of the Open Directory Project
by editing Web site descriptions and maintaining category for proper content and availability.
Interviewed musical and comedic talent and created write-ups, profiles, and feature articles. Clients include The Crystal Method, Tiesto, Dirty Vegas, Tom Stephan, Barry Ashworth, Satoshi Tomiie, Fred Numf, and Mike Marino.
Increased Web site traffic for Wantickets.com by helping develop new photo gallery tool
by addressing usability and design issues and organizing a login system for photographers.
Increased profits and attracted new advertisers by producing commercial advertisements for M99.5 Radio
radio in Palm Springs.
Work History
Overture.com
Pasadena, CA 8/03 · Present
Editor
Improved quality of top search results and ensured account guideline compliance by analyzing and editing search listing titles and descriptions using QAS, CRM, and EPS diagnostic tools, deleting listings or suggesting modifications to advertisers for Web sites with insufficient or erroneous content for appropriate search terms.
Enhanced user experience by producing performance indexing reports and notices for listings with low click-through statistics.
Increased overall quality of search listings database by analyzing bulk Streamlined Processing listings and marking accounts according to guidelines for rejection.
Prepared and refined search results for Contextual project by mapping search term suggestions for advertiser Web sites according to relevance and guidelines.
Monsterdaata.com
Manhattan, NY 1/99 · 9/00
Database Analyst
Increased productivity by training and supervising three analysts on monthly data processing projects as well as training prospective employees and producing written instructions for new tasks. Improved company workflow by providing technical support to the web development, programming, sales, and acquisition departments.
Buoyed company profits during new business ventures by producing monthly client deliveries through analysis and processing of data residing in Oracle and Unix by utilizing SQL scripts.
Served instrumental role in new Internet business model by preparing data dictionary and creating analysis protocol for Web site release.
WRITING SKILLS
Copywriting
Copyediting
Technical
Business/Corporate
Proofreading
Q&A
Articles
Reviews
Scriptwriting
Chicago Manual of Style
COMPUTER SKILLS
MS Word/Excel/Access
MS PowerPoint/Outlook
WordPerfect
PhotoShop
Illustrator
HTML (Homesite, DreamWeaver)
Final Draft
SQL Plus
Oracle 8i
QAS
CRM
EPS
EDUCATION
Iona College
New Rochelle, NY 1992 · 1996
BAS
Major: English
Minor: Biology
Derek Kwan