¨506 Radley Way S.E
Calgary, Alberta T2A 5X7
(403) 481-2581¨
Skill Summary:
Motivated, organized, and good team worker,
with excellent written and verbal communication skills. Fully competent with
Microsoft Office Word, Excel, PowerPoint, Project, and Access. Basic
programming/web design skills, network troubleshooting skills and knowledge
with network security. Familiar with Windows XP, Vista, and Linux operating
systems.
Education:
DeVry University, July 2005-April 2008
Bachelor of Science (BSc) in
Network and Communications Management
Work Experience:
Mailroom/Scanning, August 2007-November 2007
BP Canada Energy/Xerox Business Solutions,
Calgary, AB
ü
Developed strong communication skills
interacting with BP and Xerox staff.
ü
Relied on by the manager 80% of the time to
complete extra tasks.
ü
Gained strong technical
skills in troubleshooting minor network issues 70% of the time, and was relied
on for setting up new user accounts.
ü
Achieved strong time
management skills by prioritizing tasks.
ü
Enhanced organizational
skills by sorting IBM invoice batches with 100% accuracy, scanning documents
and performing quality control procedures.
ü
Gained strong leadership
skills training 2 new staff members.
Cashier, Customer Service Associate, May 2005-August 2007
Royal Oak Wal-Mart, Calgary, AB
ü
Gained excellent communication skills with customers,
coworkers and managers.
ü
Maintained 100% scanning accuracy, with 0 voids and an
Items Per Hour (IPH) greater than 6.50 for each shift.
ü
Developed strong analytical skills completing
difficult returns/exchanges and correcting transactions.
ü
Enhanced organizational skills sorting and storing
customer returns.
ü
Gained strong leadership
skills training at least 5 new employees.
ü
Helped save the company money on several occasions by
having a properly, balanced till. Number of till errors less than 3 per shift,
and cash register shortages were rare.
Achievements
Jason Lang Scholarship
ü
Awarded the scholarship for excellent academic
achievement in November 2007.
ü
Nominated for the scholarship in February 2008.
WHMIS Certification October
2007
ü
Received
certification after successfully completing all WHMIS modules.
*
Portfolio Available upon request