| Karen Rogerson 26993 Scott Rd. Menifee, CA 92584 (909) 679-0558 [email protected] Objective Seeking an entry level opportunity as a Human Relations Professional. Skill Set Excellent Communication Skills Experienced and trained in Customer Relations Detail Oriented and Organized Over six years experience in the use of word processing and spreadsheet Programs. Knowledgeable in the use of: Windows� 95�, 98�, 00�, and XP Microsoft�: Access, Excel, PowerPoint, and Word. Internet and World Wide Web Proficient at running various office machines. Education Currently enrolled at Remington College in Mission Valley, Ca where I am studying for an Associates of Science degree in Business Information Systems. Experience General Office - Data Entry Sprint Telecenters, Repair Rep, Lawrence, Ks 11/99-01/00 Sweet Factory, AP Clerk, La Jolla, Ca 05/98-09/98 Man Tech, DEC, San Diego, Ca 06/97-01/98 Apple One, DEC, San Diego, Ca 08/96-09/96 Oversaw Accounts Payable for 19 of the Sweet Factories� satellite stores Entered Account information from invoices into computer system Checked printouts for balance with invoices. Filed pending invoices to await payment Worked on Government databases and systems using the Microsoft Office� Package for Windows� 3.11 and 95� Created memorandums and other documents for the Project and Logistic Managers Created Diagrams using Microsoft � PowerPoint Customer service/relations Operated a PBX hunting switchboard with 10 lines, light to medium call volume Managed the incoming mail and other deliveries such as office supplies Entered orders into the computer on a real-time system Entered customer info on to the mailing list Student Helper LM/SV School District, Teachers Asst., La Mesa, Ca 09/96-06/97 Assisted in Math and Spelling lessons Taught Reading group Created lesson plan for reading group Assisted students with class work Graded papers Helped prepare snacks, and Thanksgiving meal Created posters for poetry lesson with simple illustrations Prepared materials for a wide variety of art lessons/projects Supervised children during class and recess. Retail Checkers Foods, Cashier, Lawrence, Ks 03/00-05/00 International Male, Sales, San Diego, Ca 02/99-06/99 Babies �R� Us, Cashier, La Mesa, Ca 12/98-01/99 Mervyn�s California, Cashier, El Cajon, Ca 09/95-01-96 Entered sales data using 10-key and Point-of-sale (POS) terminals. Researched vendor Universal Product codes (UPCs) for unmarked merchandise Processed store returns and packaged items to be sent back to the warehouse Sales floor duties Set up signs for sales Reorganize merchandise Clean up merchandise on shelves Restock shelves Assist customers with finding merchandise on the sales floor Processed automated credit application information Took credit card orders over the phone for a Men�s clothing catalog General Labor E&E Display Group, General Labor, Lawrence, Ks 08/99-11/99 Assembled boxes and displays Packed displays in crates Loaded finished boxes on to pallet Bound pallets for shipment ~ References Available Upon Request ~ |