Katarzyna Florczak

Resume

2901 N Nashville Residence (773) 237-3742
Illinois, Chicago 60634 Message (773) 598-0634
Email: [email protected]
  After graduation I hope to find a career in the accounting field; specifically forensic accounting.

About Me

I am currently enrolled in my final year of my accounting degree at Northeastern Illinois University. I am 22 years old and my birthday is February 24th. I go by the nickname Kasia.

Goals and Objectives

  • Short-term: To graduate with an accounting degree
  • Long-Term: To take the CPA exam to become a certified public accountant

    Work Experience

    June 2018 to Present

      Server — Sugar Factory link text
    Rosemont, Illinois
    • Frequently assisted colleagues during rush periods to promote teamwork while providing exceptional service and guest dining experience.
    • Promptly respond to service issues and alert service manager when needed.
    • Explained food menu items to guests and made recommendations.
    • Deliver food and drink orders, and answered special requests.

    June 2018 to Present

      Front Desk — Xsport Fitness
    Melrose Park, Illinois
    • Gained immeasurable experience in multitasking, oral and verbal communication, customer satisfaction, and conflict.
    • Trained incoming staff regarding the company's procedures, culture and practices.

    June 2014 to August 2017

      Customer Service Representative — Fifth Third Bank
    Melrose Park, Illinois
    • Ensure high customer satisfaction through greeting customers and assisting with questions.
    • Proven record of maintaining, verifying, balancing allocated cash drawer, main vault, and the ATM’s, including proper trial balancing all through the day.
    • Upsold a variety of many different products while being knowledgeable of the different products and services offered.
    • Met monthly goals of selling different products throughout the month.

    Interests and Hobbies

  • Traveling
  • Hiking
  • Social Media

    Technology

  • Excel

    Education

      Bachelor of Science in Accounting — September 2015- Current
    Northeastern Illinois University link text
    GPA: 3.5/4.0

    Languages

    Fluent in Polish; both written communication and oral communication