We define our food Quality as a combination of two quality parameters, namely Taste and Health which blend beautifully into a finished product which we call the food :
Taste
We ensure that our food has the best taste available. This quality can be achieved only by life-long experiences of our chefs. Our Chief Cook has more than 30 years cooking for restaurants and ships and during that period has travelled virtually to any major coutries in the world.
Experience
alone is insufficient. We add our spice rich formulas
to our chefs cooking skills to ensure that our food is loved by you. We have
access to the best spice supplier in Batam. In fact, we are developing our
business in the supply of spices in Batam.
We always seek to find the best spices for our food. We will even find them outside Batam if we deem that the local spice is not in best condition. As an example is our regular purchase of fresh grilled chilli from Tanjung Pinang. Grilled chilli in Batam is not of high quality as its raw material is from dried (outdated) chilli which make the taste plain.
Health
We maintain our food’s
health by applying a Standard Operating Procedures (SOP) for
our food production. One is the application of Just In
Time Management for our food. We never stock raw materials in our store
if not cooked and delivered in the same day. We "stock" them in our
suppliers’ store/refrigerators. In this way, we will always get the freshest
stock available.
To be able to do this, we have a close stock information with our suppliers ( figure 1 as a sample of a SOP)
Our second strategy to maintain our food health is by designing our cooking house (kitchen) so as to optimize The Flow of Work and to physically prevent pests such as flies, rats and croaches to invest our food. We place our cooked food in a room called "presentation/protected" room before being taken to our customers ( figure 2 ).
Figure 1. : A sample of a Standard Operating Procedures (SOP)
(click here to view a sample of our SOP)
Figure 2. : Careful design of Kitchen ensures good Flow of Work and Physical protection against pests.
FLOW OF WORK :
