Krishna Kumar Thakur PMP

 

PROFILE A decisive, action-oriented and result focused, IT System Delivery PMP (PMI certified) Project Manager offering a total 15 years of rich experience in the government, banking, manufacturing and various other sectors. Offering outstanding talent in project management, team building, developing project scope (budgets, timelines and delivery dates) , dealing with third parties & customer relationships. A fast learner  with an appetite for new challenges. Driven by a desire to be successful in all endeavors. Security cleared to work in sensitive Government projects.

QUALIFICATION Project Management Professional Certification Project Management Institute, USA PG Diploma in Sales and Marketing All India Institute of Management Studies,          Chennai ( India) Bachelor of Engineering (Electronics) University of Nagpur, Nagpur(India) Aeronautics Engineering Air force Tech College, Bangalore(India)   Currently doing MBA(Fin) from Manchester Business School, Manchester(UK)

CURRENT RESPONSIBILITIES

 

I am currently managing multiple projects within the ITO programme for the Department for Work and Pensions. Whilst managing these projects I have demonstrated a good understanding of generic project life cycles. I am experienced in managing multi-disciplined work streams and effectively managed diverse & disperse teams located in Lytham, Sheffield, Darby, Cheadle and Newcastle.

 

Managing various types of projects at various stages, ranging from implementation of complex infrastructure projects to enhancement projects made me very flexible and responsive to a dynamic and changing environment with ability to adapt to specific client needs. Full project lifecycle practical experience, including formal project management methodology, PM2, System Life-Cycle (SLC3), UML, ABCD Risk Management underpinning by the PRINCE 2 working practices.

 

PROJECT MANAGEMENT SKILLS

 

·   Experienced in delivering of a major business transformation project for a large Govt. Dept

·   Experienced and sound understanding of Service Management & Delivery

·   Experienced in implementing GSMS and CMMi

·   Managing relationships at a senior level with customers, suppliers and partners

·   Managing and negotiating with third party suppliers and bid process

·   Managing complex resources and teams located in multiple locations

·   Management and delivery of concurrent projects that vary in scale and complexity

·   Demonstrable experience in Project management methodologies

·   Preparing SRS (Software Requirement Specifications) using SSADM as per IEEE standards.

·   Data modeling and Preparing ERD/DFD using Designer 2000, ERWIN

·   Attending Formal Technical Reviews, Design Reviews and Operational Reviews

·   Managing change request with cost estimation of change incorporation.

·   Preparing test plan for each deliverable and preparing test cases and test data.

 

ACHIEVEMENTS

·         Successfully delivered a flexible solution to roll out Jobpoint kiosks to more than 100 non-Jobcentre Plus locations across UK which included setting up two Datacenters. Effectively managed multiple third party suppliers e.g. BT, HP, Dell, Microsoft, Energis, Neo Products, Fujitsu etc.

·         Successfully delivered a series of IT systems to the Department for Works and Pensions agency Jobcentre Plus in providing Performance Target Information and vital Management Information on the Government New Deal programmes at local office, district, regional and national levels allowing ministers and senior managers to measure their success against set targets and make effective decisions based on their analysis of the facts provided.

·         Made significant cost savings by in house development of a Talking Kiosk to demonstrate that EDS can deliver the speech capability ourselves. Also saved thousands of pounds in Database Licensing agreement with Microsoft.

 

TECHNOLOGIES USED

MS Project, Java, Weblogic,.NET, VB6, ASP, textHELP, Dimension Project Version Control System (PVCS), PVCS Version Manager V6.7 , PVCS Tracker 7.0 , Mercury Test Director, Oracle9i, 8i and 7.3 , Developer, Forms 6i & 4.5, Reports 6i & 2.5, Designer 2000, PL/SQL, SQL Toad, SQL Impact , iDeveloper, MS Access, Excel, HTML, JavaScript, Oracle Application Server (OAS) on various OS viz Unix, Windows XP, 2000 & NT,

 

PROJECT MANAGEMENT EXPERIENCE

Company         : EDS Sheffield (Department for Works and Pension’s Jobcentre Plus contract)

Role                : Project Manager

 

Period             : May 2006 to date

Project            : ITO Projects

Currently managing multiple ITO projects.

1.       Contingency Site for NMT - Ongoing

2.       ESA - Ongoing

3.       Dual Screen Monitor - completed

4.       Right Fax - Completed

5.       SDA-completed

6.       JCP0406 CAD - completed

7.       WMS- Cancelled

8.       Virtual CC - cancelled

 

Period             : Jan 2006 to May 2006

Project            : Business Information System – Service Improvement

Managing a Software upgrade project. It was an EDS Internal project.

 

Period             : April 2005 to Jan 2006

Project            : Small System Platform Programme

The SSP Programme is designed to provide an enterprise class database platform to migrate a number of legacy applications to a Java/Oracle environment. A number of technical issues and the current lack of security accreditation have prompted the launch of this project. I successfully handled the management problems inherited on the project, bringing the project to resolution in an accelerated time frame. I was responsible for finding the schedule problem, re-estimated project end date and re-costing the project. This project presented me with an opportunity of managing development teams in five different locations and to demonstrate my people-management skills, which I am successfully did.

Unique Challenges:

§         Managing multiple complex projects

§         Limited budget and resource

§         3 months behind schedule and over spent

§         Enhancement work to add security features

§         Managing teams in multiple locations

§         Managing expectations of high profile users(Ministers and Directors)

 

Period             : Jan 2005 to date

Project            : Talking Jobpoints

An innovative project to develop a ‘Talking’ Jobpoint (Kiosk), for visually impaired customers, people with dyslexia or other reading difficulties. Initially this project was being developed using a third party COTS product. I encouraged my team to think out-of-the-box and motivated them to innovate. Utilising my experience and technical knowledge, our team developed a proof of concept to demonstrate that EDS can deliver the speech capability ourselves through our own minor development and the use of Microsoft tools which we already pay for under the various operating systems hence big cost savings. I was responsible for the complete project life cycle, which includes scheduling, costing, dealing with the Accessibility Solutions Agency, development, procurement and implementation. This innovative idea was highly appreciated by the customer and management.

Unique Challenges:

§         Managing expectations of people with disabilities

§         Challenging timescales and limited budget

§         Managing External Supplier

 

Period             : Sep 2004 to Feb 2005

Project            : Jobpoint Statistics

A Management Information System, which consists of MS SQL back-end, and a VB6 front end reporting module. It provides statistics on the actual use of Jobpoints across the DWP estate. I was responsible for the complete project life cycle. My responsibilities included analyzing requirements and managing scope, managing the development team, setting up the data centre and implementation of solution. I was also responsible for scheduling, costing, product selection, procurement of hardware and software. I successfully managed expectations of a Minister and Senior Managements and delivered the project a few weeks ahead of schedule. The Jobpoint statistics service assists EDS and thus Jobcentre Plus to understand usage in the estate in order to recycle low or kiosks not in use. It also supports business decisions to relocate kiosks in the Jobcentres and decisions related to roll out of Flexible Service Delivery (FSD) kiosks.

Unique Challenges:

§         Managing expectations of a Minister and Senior Managements.

§         Tight timescales

§         Enormous Database(400GB)

§         Resolving Asset Management Problem

 

Role                : Implementation / Project Manager

 

Period             : Sep 2003 to Dec 2004

Project            : FSD Jobpoint

This was a challenging DWP (Dept of Work and Pensions) Project to roll out Jobpoint kiosks to more than 100 non-Jobcentre Plus locations across the UK. As an Implementation Manager I was responsible for setting up two Datacenters in Doxford and Washington. I successfully managed the roll out of kiosks which were sited in public access sites such as libraries, airports, HM Prisons and shopping centers and would enable people to search for employment without the need to go into a Jobcentre. My responsibilities also included managing third parties suppliers, obtaining estimates for services, product and service selection, fund approval, hardware and software procurement.

Unique Challenges:

§         Setting up new Datacenters in two locations (Doxford and Washington)

§         Setting up support services

§         Managing UK wide rollout

§         Managing external suppliers like BT, Microsoft, Energis, NeoProducts, HP, Fujitsu and Dell.

§         Managing procurement of hardware/software and services.

§         Asset Management

 

Role                : Configuration Manager

 

Period             : Jun 2003 to Sep 2003

Project            : Crest

This Configuration Management Team supported the release management of 78 Crown Courts across UK. As a Configuration Manager, I was responsible for the Release of Software to live Crown Courts. I was also responsible for creating and releasing builds for System test, factory Acceptance Test to the internal and external servers, pilot release and live release to the various courts. Actively involved in communication with the Customers.

Unique Challenges:

§         Managed and supported the release management of 78 Crown Courts across UK.

§         Change Management

 

Role                : Information Analyst

 

Period             : Sep 2001 to May 2003

Project            : XHIBIT/Crest/ CaseMan

This was Court Service application live support project. As an Information Analyst, I was responsible for supporting the Live Application (CREST and CASEMAN). I was actively involved in implementing GSMS standards for achieving CMM II. I assisted my team leader to manage complete project life cycle. I was involved in requirements gathering and planning phase of the Xhibit Project. Later this project was one of the finalists of the Government Computing BT Awards for Innovation 2005.

Unique Challenges:

§         Support and Migration of a legacy system

§         Coordinating with third party (Mercator).

 

Company         : Amex Information Technologies. London (UK) and Mumbai (India)

Role                : Project Manager

 

Period             : April 2001 to Jul 2001

Project            : HuReM (Human Resource Manager)

This project was designed to help the HR department in recruiting candidates for overseas requirements. This system keeps track of all the vacancies, applications and short-listed candidates, as well as details of selected candidates. This system also helps the end user in visa processing. It generates various kinds of reports, reminders and letters. The project was developed in India and later implemented in UK.

Unique Challenges:

§         Analyzing the software requirement

§         Managed the complete Software development life cycle.

§         Managing project in two location( India & UK)

§         Understanding the immigration and work permit process

 

Period             : Nov 2000 to Mar 2001

Project                        : CDS (Cement Dispatch System)

This project keeps track of all the production needs in the factory, record of dispatch, generation of financial documents, capturing data using ODBC from other database etc.

 

Company          : Indian Purchase.com Infoware Ltd

Role                : Project Manager E-Commerce (Team of 10)

 

Period             : Mar 2000 to Oct 2000

Project                        : Indian Purchase.com, Indiatradeshow.com

This site provides B2B solution to various segment of industries, related information involves database designing web pages designing and overall development of site.

 

Company          : Bharat Co-Operative Bank (5 Branches)  

Role/Team Size: Project Leader (Team of 7)

 

Period             : Dec 1999 to Mar 2000

Project                        : Bankman (Banking Software)

This project had various features viz. Saving Acct, Current Acct, Debit Acct, Pension Scheme, Shares, various Investment schemes, Insurance and Assurance Policies, Fixed Deposits (long & short term), Recurring Deposits, Personal Loan and Vehicle.

 

Company          : Simplex Engineering Ltd   

Role/Team Size: Team Leader (Team of 8)

 

Period              : Jan 1999 to Nov 1999        

Project                        : PPC (Production Planning and Control for CNC shop)

The system was designed to handle purchase order from the clients, procurement, job order, and production report, Quality Control reports, Scheduling and dispatching.

 

Role/Team Size: Analyst Programmer (Team of 13)

 

Period             : June 1996 to Dec 1998

Project             : ERP

This system was upgraded from FoxPro to Oracle. System was divided in five modules Logistics, Finance, Purchase, Accounts and Personnel.

 

Company          : Indian Air Force

Role/Team Size: Chief Engineering Officer (~400 Airmen)

 

Period             : Apr 1990 to Mar 1996       

Responsibilities: Responsible for various engineering activities in a forward Airbase.