Career Objective:
To further
my Communications career and my future employer’s interests by concentrating
on Corporate and B2B Communications
in a Management or Specialist level position
Qualifications:
·
Effective management and
conflict-resolution skills
·
Extensive education and experience
in all areas of Communications - Interpersonal, Intercultural, Corporate,
Political, and Media Relations
·
Comprehensive Marketing skills, with
specialization in Marketing Communications
·
Award-winning Public Speaking and
Speechwriting skills
·
Artistic and technical expertise in
creating product designs, product sheets, newsletters, press kits, and other
graphic and drafting projects
·
Considerable experience in the
in-house coordination of promotions and event planning
·
Expert
level computer skills on most current computer software, as well as
intermediate web-building skills
·
In-depth Research abilities, using
both traditional and Internet methods
·
Financial experience in keeping
Corporate and Customer accounts and budgets
·
Ability to learn and retain new
subject matter quickly and efficiently
·
Willing to travel up to 30% of the
time to achieve personal career and employer goals
Professional Experience and
Accomplishments:
Marketing
Communications Manager (P/T)
HV
Industries, Inc. North Kingstown, RI
·
Created all Marketing Communications
materials for HV Industries, from first draft to final layout
·
Designed Point-Of-Purchase displays
and product information sheets for HV Industries clients such as Mitsubishi,
Kia, and NASCAR Auto Racing
·
Quickly learned CAD software to
create virtual pictures of proposed products for use in sales presentations
·
Worked as an interdepartmental team
member to achieve company goals
·
DiPrete Engineering and Associates,
Cranston, RI - Receptionist/Office Assistant
·
Sansiveri, Kimball, &
McNamee/SKM Wealth Management, Providence, RI – Receptionist
·
Designed and copy-wrote advertising
campaign materials, including newsletters, coupons, flyers, web pages, letters,
PR events, and other sales enhancing materials that are still in use at the
dealerships
·
Coordinated efforts to reach and
maintain the goal of being the #1 ranked Hyundai dealership in New England,
with respect to Customer Satisfaction, and a national Top-10 dealership
·
Organized and assisted in meeting
Corporate requirements for dealership’s efforts to achieve the DaimlerChrylser
5-Star of Excellence Award
·
Acted as a liaison between sales
staff and customers to resolve issues relating to customer-satisfaction
·
Implemented
new sales and service forecasting methods by utilizing company's current
software, keeping costs the same while improving profits
·
Discovered several systemic reasons
why Service Department was not performing as well as forecasted; found
practical solutions that were implemented using current dealer resources
·
Successfully placed hard-to-sell
“per inquiry” (PI) advertising spots on television and radio stations,
including placement in major name radio shows such as “Delilah” and “PRN Radio
Network” (NASCAR)
·
Succeeded in increasing personal
daily lead base by 125% in a 13-week time period (2nd Quarter, 2000) and an
average of 80% increase thereafter
·
Incorporated the use of demographic
research and custom Excel spreadsheets, allowing for easier tracking and
greater success rates for each advertising campaign
·
Created and maintained a custom ACT!
database containing over 1,000 customers, sales leads, and contacts for the
station sales staff
·
Designed
and maintained custom Excel spreadsheets tracking periodic and yearly sales
figures for each Account Executive.
Spreadsheets became a national model for entire station group
·
Wrote
original copy for show descriptions and summaries, which received regional
exposure
·
Accepted duties of and excelled as
liaison between station employees and corporate management
Computer Skills:
Expert
skills: Microsoft Office Suite, MS Access, ACT!
Intermediate
skills: Adobe Creative Suite, MasterCam Design 9.0, web-building programs, and
various marketing and advertising software programs
Civic Activities:
Immaculate Conception Church, Cranston RI –
Religious Education Teacher, 1996 - Present
Immaculate Conception Church, Cranston RI –
Children’s Sunday School Teacher, 1987 - 2003
RNC 72-Hour Task Force – Bush-Cheney
Campaign, Nov. 2004, Volunteer (Denmark County, PA)
RNC Mighty Victory Strike Force –
Bush-Cheney Campaign, Nov. 2000, Volunteer (Merrimack County, NH)
Manchester4Senate – RI General Assembly,
Former RI District 14, 2000, Candidate
Brock Bierman for Mayor, 1998 – Volunteer
(Cranston, RI)
Education:
Rhode Island College – BA
Communications/Women's Studies, 1997
Cranston High School West – General
Education (College Prep./Honors), Honors Diploma, 1991
Cranston Vocational – Marketing Diploma,
Valedictorian, 1991
References and
Portfolio Samples Available Upon Interview