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down for update, 5 March 2003.
The question is do Kinleigh, Folkard & Hayward suck? Here we have a very large company which can boast a rather prestigious portfolio. After all the property market has done rather well recently, hasn’t it? Not in my case. In fact I have found myself in a rather dismal situation, and this I attribute to the mismanagement of the building I live in, by the managing agent who are, none other than, Kinleigh, Folkhard & Hayward.
Now, you could be forgiven for thinking that this site is being used to lead a campaign against a company for whom I have discontent. But, what you should not fail to identify is that being kept prisoner in a one bed-roomed flat between two adults and a teenage girl with no real prospect of being able to expand the space is no real prospect at all! Because, for several years now water has been intermittently dripping through the roof of my home and although there have been measures taken, by the managing agent Kinleigh, Folkard & Hayward.
...the roof has still continued to drip!
You see, it is very difficult for an expanding family, who want more space, to sell a property with brown water marks on the ceiling, flaking plaster and Oh yes, of course...
...the dripping!
However, it wouldn’t be fair to talk openly about one family’s experiences of this company they call Kinleigh, Folkhard & Hayward. And so, it is only right that I should disclose that the profile of this company appears to be almost squeaky clean. “No News Available” seems to be the resume’ of this company and, frankly, that’s where I fall someway short in believing that in putting my family and I in such a predicament so as to live with concerns over whether or not the lights in our home are going short out because of the dripping constitutes ‘no news available?’ does it?
The job of a property management agency with 25 years experience, who have worked hard to offer the very best in professional property services to the Capital is..?
..Surely?, at least, to listen to me?
After all, Kinleigh, Folkard & Hayward do have a range of inter-linked services which, apparently, makes them first choice for many clients who frequently return.
...So then, about my roof?
Did you know? That with 450 personnel in over 50 key locations, Kinleigh, Folkard and Hayward are one of the largest independent estate agents in
London.
Estate Agents?
...Don’t get me started on that one!
Anyway whatever your requirements, their friendly and helpful staff are, apparently; there to help. In fact, Kinleigh Folkard & Hayward say themselves (in their literature) ..please feel free to contact [email protected] and let them attend to all your property needs.
So, that’s exactly what I am aiming to do, but whilst I do, I have come to see the benefit of sharing one’s experiences. So if YOU are a lessee who pays for the property management services of Kinleigh, Folkard & Hayward and you have something you would like to say then email your personal experiences (and sensible? opinions) to me and I will post them here. In the meantime, I will, of course, keep you posted on my own developments.
Thanks,
Mr.T
The following email was received:
|
From: "Philip
J King" <[email protected]> Mr T Would you please be kind enough to contact me in order we can discuss the concerns you have raised. Philip J King
MIRPM |
And the response to which is publicly posted here:
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5 March 2003 Dear Mr King, Further to your posting which I am encouraged to receive, given it's long time in coming, I feel it appropriate to direct your mind to my already extensive correspondence, to you personally, rather than your delegate Mr Watts. This correspondence, which as you know makes specific reference to the issues raised, i.e. the dripping roof/ceilings. Or is it that you have more than an insignificant number of lessees who are in the same position. More than a few families who have suffered stress and hardship because of your reluctance to fulfil your obligations in maintaining, as safe, a building for which you are contractually responsible. In truth, I would hope not and therefore I move to counter your apparent aversion to deal effectively with matters brought to your specific attention. In doing so may I advise you that I am in the process of scanning all the correspondence exchanged between us. This will include, of course, your omissions but nevertheless will emphasise my point that you have refused to treat my situation as urgent. In the meantime I will leave you to consider how many 'leaking roofs' you have been neglecting and how many families have written to you so that you might pre-empt that which ought, already, to have been done. In concession, I know when you will affect reparation but I don't have your advice on the form of reparation I can expect and therefore whether it is commensurate to our suffering. In other words, I urge you not to continue to 'skim over' the problem and meet with your responsibilities. Accordingly, the agenda is that I require full co-operation and advice with regard to a schedule of works, compensation and/or damages which has until now been avoided. Should you realise our predicament by way of analogy without recourse to the posting of the aforementioned correspondence then we would be pleased to receive your written advice. This would mitigate the need for further action and therefore encourage a quick resolve. I assume that our best interests will be paramount and therefore I will anticipate your favourable response in due course. Mr T. |
Email: [email protected]
Mirror sites: www.geocities.com/kfhsuck