9.2 Formal Organizations and Bureaucracies
Formal Organizations - structured groups with comprehensive and elaborate rules
e.g. The Liberal Party
Bureacracies - large, formal organizations that tend to function in an impersonal way
Utilitarian Bureaucracies - those that operate as businesses (e.g. Volvo)
Normative Bureaucracies - those based on cultural norms such as help others (e.g. Canadian Cancer Society)
Coercive Bureaucracies - those that force involuntary residence on their clients (e.g. prison)
Perspectives
Anthropologists: See bureaucracies as a natural and necessary part of our culture
Psychologists: Organizational psychology; how change is managed in bureaucracies
Socoilogists: why people choose to group together in such a way