HIGHLIGHTS OF EXPERIENCE
Financial Services Manager May 2005 � January 2006
O�Regan�s Dartmouth Toyota Dartmouth, NS
� Achieved targets and incentives through sale of financial service products.
� Required detail knowledge of the automotive financing and leasing industry.
� Assisted clients to ensure optimal format and source of financing.
� Managed financial administration duties of automotive sales department.
� Responsible for organization of client information in accordance with PIPEDA
Sales Associate September 2003 � April 2007
George Richards Menswear Halifax, NS
� Work effectively as a member of a motivated, knowledgeable and co-operative sales team.
� Assist clients in a professional and personable manner.
� Performance evaluated monthly in three statistical categories: Sales Budget, Average Amount of Sale and Percentage of Multiples.
� Create visually stimulating displays through effective merchandising of store products.
Website Researcher August 2004 - October 2004
Grafton-Fraser Inc. Toronto, ON
� Evaluated retail websites and identified functional tools and techniques
� Detailed response procedures for purchases, returns and customer complaints
� Developed reports and recommendations based on research
� Participated in weekly conference calls with management and web design team
Inventory Collector December 2002 � April 2003
Pudney and Lee Ltd. Wellington, NZ
� Received customer orders through phone, fax, and email then filed them accordingly
� Retrieved appropriate inventory required to fulfill customers orders
� Distributed bulk shipments of product into inventory
� Packaged and shipped customer orders as quickly and efficiently as possible
Car Lot Manager September 1999 � December 2000
O�regan�s Automotive Group Halifax, NS
� Responsible for presentation of all new and used car inventory for Value Max Auto/Kia Halifax Location
� Interacted with management, sales staff, service advisors and auto detailers to ensure all inventory were in optimum selling condition
� Exposed to Leasing/Financing Environment
Delivery Driver November 2000 � May 2002
Grinner�s Food Ltd. Halifax, NS
� Safe and prompt delivery of Greco Restaurant products
� Interacted with customers in a polite and personable manner
� Responsible for restaurants nightly closing duties
� Frequently resolved customer complaints