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  • DEC 21 1999

    Upset by ISP's 'right to scan'

    I WOULD like to thank StarHub for introducing more competition to the Internet service provider (ISP) business, leading to lower prices and more efficient services all round for consumers.

    Without fail, I have managed to log in to StarHub at the first attempt since I registered with them.

    However, I noticed recently some unusual terms and conditions relating to StarHub's service which I would like to bring to their attention as well as that of every Singaporean.

    Under section 10 (f), in StarHub's website http://regww.mystarhub. com.sg/about/mystarhub. html, it is stated: "We reserve Our rights, with or without notice to You: to undertake any search or scan of Your data and system for such maintenance, security or policing purposes as We reasonably think necessary and You confirm that we shall not be liable to You or any third party for any doing any of the above."

    Besides the obvious typo error in the above clause, I would think that after the recent illegal scanning incident in Singapore, such a clause would be viewed with suspicion.

    I hope StarHub will clarify what it means by this clause. To Singaporeans, it is clearly non-trivial that StarHub could scan our computers without our consent.

    KELVIN TAN TUAN WEI

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