Administrative and secretarial support in various office environments.

Organization and efficient processing of bulk mailings to customers.

Utilized efficient and courteous customer service in both retail and business settings.

Maintained accurate, up to date comprehensive and confidential files and records.

Opened and routed mail to appropriate departments within the company.

Coordinated and managed multiple priorities and projects on a timely basis. Answered telephones, directed and routed calls, and scheduled appointments.

Interfaced with customers by phone to update on status of deliveries/pickups. Tracked down necessary information to ensure timely service and/or delivery, along with any sales question issues they may have.

Record keeping, newsletter development, preparation and distribution.

Maintain employee files to include update and maintain DOT records.

Collection account activity, along with monitoring and updating collections records.

Operate computers, phones, copier, faxes, digital cameras, adding machines, printers & etc.

Cash handling, petty cash reports, daily cash reports.

Mature judgment, discretion, and experience.

Proficient with PC packages using standard MS and customized software packages.

(WAH) Promotions/Marketing, Brand Ambassador, and Internet Research/Consultant.

Majored in Business Administration and formally General Studies.

College education is approximate to sophomore level.

Previously maintained working full-time while also running a household and at times, working part-time.

Completed relevant coursework: Introduction to Business, Oral/Written Communications, Typewriting, Concepts of Personal and Community Health, College Composition III, Psychology, Sociology, Microcomputer Office Applications in Business, and Microcomputer Office Applications I

Evaluated, screened preliminary applications & maintained waiting list.

Assisted with determining & re-determining eligibility for program participants.

Completed annual and interim re-exams involving gross income, medical expenses, and assets.

Data Base Management Housing Computer Software Program.

Scheduling, rescheduling & maintaining appointments.

Obtaining and maintaining up-to-date verifications.

Perform Housing Quality Standards Inspections out in the field.

Maintain, create, coordinate various forms and documents pertaining to cases.

Work closely with clients while maintaining professionalism and confidentially.

Provided administrative support to management team. Performed filing, faxing, copying, and word processing. Created and maintained spreadsheets.

Carried out data entry, bookkeeping, daily billings, invoicing, and office supply inventory control.

Organized lodging for executives and/or visitors. Assisted with coordinating conferences, including arranging catering and business equipment set up.

Maintain company employee data-base.

Assist with monthly financial reports.

Encouraged and assisted shop employees in reaching their personal and production goals.

Provided administrative support to management and sales.

Developed and maintained great cooperative relationships with fellow employees, management, sales and clients.

Communicated, provided and maintained excellent customer service to implement any schedule changes, ensure proper delivery instructions are followed and/or delivered in a timely, efficient manner.

Maintained employee files, insurance and DOT Records.

Organized and executed New hire orientation and paperwork.