Electronic Communication index

  1. Explain the importance of good communication for a business.
  2. What are some common methods of communication for small businesses?
  3. Which of these are electronic forms? Can they all be electronic?
  4. Using some the common methods of communication for a small business complete the chart below...
Method
Main Use
Pros
Cons
Common
Affordable
Able to reach most consumers
with this method?
Mailed Letters to write letters or send bills or flyers people often check there mail could get los t in mail Yes Yes aMost
Email to contact ppl over the net easy, quick people can hack into our thing. system might be messed Yes / No Yes / No All aMost aSomeaFew aNone
Faxes to ssend documents or letters, info to people fast confusing to the average joe Yes / No Yes / No All aMost aSomeaFew aNone
Web Pages to display information on the web not controlled

can impact alot

can be used for porn Yes / No Yes / No All aMost aSomeaFew aNone
Telephones to talk to people you can here what ppls tone is voice may be muffeled, may be probs with connection Yes / No Yes / No All aMost aSomeaFew aNone
Intranet search for info info at your finger tips porn Yes / No Yes / No All aMost aSomeaFew aNone
Pagers contact people can throw at people is annoying Yes / No Yes / No All aMost aSomeaFew aNone
Flyers advertise easy, afforadable ppl throw em out Yes / No Yes / No All aMost aSomeaFew aNone
Slide show business proposal easy, effective boring Yes / No Yes / No All aMost aSomeaFew aNone

5. What are some negative things that can occur when communicating things electronically? Think of your customers and suppliers.

6. Give an example of when you would want to use "traditional" communication and when you would want to use electronic methods in your small business and state why. Provide a small paragraph for each.

7. With the popularity of email it is quickly becoming the preferred method of business communication. Think of 4-5 advantages to using email instead of a traditional communication method.

7b. There are some concerns about the use of email and some potential abuses associated with it. Think of 5-6 concerns that you may have or that a business may have with using email for communication.

8. Using Google find a good definition for Netiquette. List some key points that you would pass on to someone for appropriate email use.

9. What is Spam in relation to email?.

9b. Spam has become a hot topic in the last couple of years. Read the article "Do you want Spam with that" and answer the questions that are part of the article.

http://hdch.org/courses/bta/ecommchannels.htm

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