KARIN L. SIRJOO

XXXX XXXXXX Street                                                                                                   Phone:  305.XXXXXXXX

Coral Gables, FL  33134                                                                                    E-mail: [email protected]

OBJECTIVE:                   Seeking a challenging position to deepen and utilize my knowledge and skills in the pharmaceuticals industry that will allow me to apply leadership and experience toward a continuing professional career.

 

EXPERIENCE:

February 2004 – Present         Stonepath Logistics                                                                                                        Export Supervisor

Stonepath Group is a global logistics services organization offering a full range of time definite transportation and distribution solutions.

·         Responsible for managing and servicing top revenue customer accounts including maintaining customer profiles, resolving all open issues and managing workload of Export Team

·         Providing/filing rates and quotes for sales reps and customers.  Follow up on sales leads/new accounts.

·         Coordinate/prepare import and brokerage shipments for export – direct and consolidations.

·         Review, approve and resolve all Export customer and vendor billings.

           

November 2001–January 2004 Freight Express International, Inc, Miami, FL                                     Operations Manager

Freight Express is an international freight forwarder specializing in Caribbean destinations.

Operations

·         Prepared all necessary documentation for international airfreight and ocean freight shipments including bills of lading, airway bills, CARICOMs, SEDs, manifests, labels, and proof of export.

·         Managed quality controls for all documentation, invoicing, and rates associated with all air and ocean shipments.

·         Interacted with customers on a daily basis resolving all outstanding issues including pricing, rates, damages, queries, and complaints.

·         Managed Warehouse and Office employees in daily matters including issues related to HR, benefits, and other administrative matters.

Financial Controls

·         Managed and reconciled all costs associated with all shipments including customer and agent billing and vendor payments.

·         Completed and analyzed weekly and monthly reports including Performance Reports, TEU Reports, and various accounting reports.

 

July 1998 – October 2001         ACCENTURE, Miami, FL                                                                                    Process Consultant

                                                        Accenture is a global management consulting, technology services and outsourcing company.

                                                        Business Analysis

·         Identified and documented functional gaps between business needs and system capabilities.

·         Interviewed business users to determine/prioritize gaps.

·         Created Detailed Design Documents and Process Flow diagrams in the areas of Revenue Management, Credit and Collections, and Billing.

Testing/Design Analyst

·         Executed test scripts in testing environment.

·         Documented inputs and outputs of testing process.

Program Management

·         Developed and implemented processes for employee recognition program

·         Developed and managed Work Management tools including policies, procedures, processes, trainings, tools and communications for client/vendor personnel.

·         Developed and documented new processes by creating detailed, multi-level process flow diagrams.

                                                       

EDUCATION:                  Florida International University, Miami, FL

                                                        Bachelor of Science – Biology

                                                        Expected Graduation Spring 2008         

                                         

HONORS AND                Henry King Stanford Scholarship                                            Provost’s Honor Roll

RECOGNITIONS:            National Merit Scholar                                                                               Dean’s List