The Idiots Guide to McDonalds Drive-Thru In my three years of working at McDonalds, I have noticed some things about people who come through the Drive-Thru. I have collected some of these funny, or not so funny, antics into an article I call "The Idiots Guide to McDonalds Drive-Thru".
Upon driving to the speaker:
-Please get off your cell phone. I understand that your conversation about how your dog made a mess on the kitchen floor is VERY important, but you're on our territory now.
-Make sure that your window is fully functional. That means you can roll it down completely and speak clearly. If you try to speak through the window or have to open the door in order for us to hear you, please pull into a parking space and come inside. I know walking 15 feet from your car to our restaurant is hard work, but trust me, you can do it!
-Please know what you want BEFORE coming through the Drive-Thru. Waiting until pulling up to the speaker and turning around to ask, "Hey kids, what do you want to eat?" will take at least 2 minutes of our drive-thru time, in which case the people behind you will be angry, we will be falling asleep, and in the meantime you are still asking, "Bobby, chicken nuggets or cheeseburger?????//////??"
Upon ordering:
-Please think about what you want before saying it. It's very confusing when we hear you say, "Sausage bacon bagel biscuit". Thinking never hurt anyone.
-Please speak in a loud, clear voice. This makes things easier for both of us. Likewise, don't have the person sitting next to you order for you. This confuses us and makes things harder. I know you're probably shy to talk to a beautiful young girl such as myself, but suck it up. I don't bite. Like-like wise, don't assume we're mind readers. If you order a meal, don't sit there and assume that we know you want a half-Coke, half-diet.
-When ordering drinks, please look at what we have before ordering. We have nice big pictures for you saying exactly what we have, so please don't try to order Dr. Pepper, Mountain Dew, etc. Along the same line, please don't ask for a "medium drink". We might have a mischievous employee who will assume you want whatever, and will give you a drink that is root beer mixed with Sprite.
-Please don't try to order a Whopper or onion rings. When you pulled up, I'm pretty sure you heard us say "Welcome to MCDONALDS". As if the yellow arches didn't give it away.
-Please don't say your order is "to go". I'm pretty sure you weren't going to eat inside when you pulled into the drive thru.
"Are you guys serving lunch yet?"
-When you are finished ordering, please don't pull away before we tell you the total and then ask us what the total is when you get to the window. Along the same lines, please tell us when you are finished with the order. Like I said earlier, we are not mind readers. We have no idea whether you want more or not.
When pulling up to the window:
-Please acknowledge our existence when pulling up. I'm not a wall. The slightest "hello" or smile will do just fine.
-Never, never, NEVER place your money directly on the till where we open and close the window. I know you're in a hurry, and don't want to talk to me, but money likes to be free, and setting it there will cause it to fly away. And don't look at us like it's our fault; we're looking at you, here.
-Don't stick your hand out the window, expecting your change while you're not looking at me. That's the best way to lose your money. I'm not that ugly, and I have all the time in the world; I'd be more than happy to stand there with your money until you turn to look at me.
When pulling away, please say thank you. It's called being kind. I know you're not all Scrooges. As cool as you think you are driving that souped-up Civic, you're not. Stop trying to be.
Upon pulling up to get your food:
-The same rules apply as above. Acknowledge our existence. Say thank you. We don't care if you're starving; we took the time to make you your fatty, high-cal grease. The least you could do is thank us before stuffing your face.
Our parking lot is neither an ashtray, nor a trashcan. Please don't treat it as such. I know that you may throw your cigarette butts and straw wrappers all over your living room floor, but please don't do it here. We'll be more than happy to return your trash to you late at night when you're sleeping. Contrary to popular belief, cigarette butts do not simply "go away" on their own. There are plenty of trashcans and ashtrays all around the parking lot, as well as in your car. Please use them. (Thanks, John! =O )
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