SURVEY ON THE SEARCH ENGINES USED AMONG SINGAPORE UNDERGRADUATES.

We are a group of second year business students conducting a survey on the search engine usage among Singapore undergraduates. We thank you for your kind attention and cooperation in assisting in our research survey. Have a nice day!

Please attempt all the following questions and tick the option best describe your preferrences.

Question 1
How long have you been using the Web? (Single Selection)
Less than 1 month Q1/1
1 month to 6 months Q1/2
7 to 12 months Q1/3
1 to 2 years Q1/4
3 to 4 years Q1/5
5 or more years Q1/6

Question 2
On average, how much time a day do you use the Internet? (Single Selection)
1 hour or less Q2/1
2 to 3 hours Q2/2
4 to 5 hours Q2/3
6 to 7 hours Q2/4
8 to 9 hours Q2/5
10 or more hours Q2/6

Question 3
How often do you use the Internet to find information? (Single Selection)
Every time Q3/1
Most of the time Q3/2
Often Q3/3
Sometimes Q3/4
Never Q3/5

Question 4
How often do you use a web search engine to find something on the Web? (Single Selection)
Every time Q4/1
Most of the time Q4/2
Often Q4/3
Sometimes Q4/4
Never Q4/5

Question 5
Which category do you often conduct an information search? (5 Multiple Selections)

Arts & Humanities Q5/1 Business & Economy Q5/2 Computers & Internet Q5/3 Education Q5/4 Entertainment Q5/5 Government Q5/6 Health Q5/7

News & Media Q5/8 Recreation & Sports Q5/9 Reference Q5/10 Science Q5/11 Social Science Q5/12 Society & Cultural Q5/13 Others (please specify) Q5/14

Question 6
Which of the following web search engines have you used in the past year? (5 Multiple Selections)

About.com Q6/1 AltaVista Q6/2 AOL.com Q6/3 Ask Jeeves Q6/4 Cha-Cha Q6/5 Direct Hit Q6/6 Dogpile Q6/7 Excite Q6/8 Go Q6/9 Go2Net Q6/10 Google Q6/11

GoTo Q6/12 HotBot Q6/13 Iwon.com Q6/14 LookSmart Q6/15 Lycos Q6/16 MSN Q6/17 Netscape Q6/18 Northern Light Q6/19 Snap Q6/20 WebCrawler Q6/21 Yahoo Q6/22 Others (please specify) Q6/23

Question 7
Please select your favorite web search engines. (5 Multiple Selections)

About.com Q7/1 AltaVista Q7/2 AOL.com Q7/3 Ask Jeeves Q7/4 Cha-Cha Q7/5 Direct Hit Q7/6 Dogpile Q7/7 Excite Q7/8 Go Q7/9 Go2Net Q7/10 Google Q7/11

GoTo Q7/12 HotBot Q7/13 Iwon.com Q7/14 LookSmart Q7/15 Lycos Q7/16 MSN Q7/17 Netscape Q7/18 Northern Light Q7/19 Snap Q7/20 WebCrawler Q7/21 Yahoo Q7/22 Others (please specify) Q7/23

Question 8
Please select the web search engines that you use the most frequently. (5 Multiple Selections)

About.com Q8/1 AltaVista Q8/2 AOL.com Q8/3 Ask Jeeves Q8/4 Cha-Cha Q8/5 Direct Hit Q8/6 Dogpile Q8/7 Excite Q8/8 Go Q8/9 Go2Net Q8/10 Google Q8/11

GoTo Q8/12 HotBot Q8/13 Iwon.com Q8/14 LookSmart Q8/15 Lycos Q8/16 MSN Q8/17 Netscape Q8/18 Northern Light Q8/19 Snap Q8/20 WebCrawler Q8/21 Yahoo Q8/22 Others (please specify) Q8/23

Question 9
Please select one primary web search engine, one that you would say that you primarily use when looking for information online. (Single Selection)

About.com Q9/1 AltaVista Q9/2 AOL.com Q9/3 Ask Jeeves Q9/4 Cha-Cha Q9/5 Direct Hit Q9/6 Dogpile Q9/7 Excite Q9/8 Go Q9/9 Go2Net Q9/10 Google Q9/11

GoTo Q9/12 HotBot Q9/13 Iwon.com Q9/14 LookSmart Q9/15 Lycos Q9/16 MSN Q9/17 Netscape Q9/18 Northern Light Q9/19 nap Q9/20 WebCrawler Q9/21 Yahoo Q9/22 Others (please specify) Q9/23

Question 10
How do you usually get to your primary search engine? (Single Selection)
Bookmarks/Favorites Q10/1
I type in the URL Q10/2
It is my Browser's default home page Q10/3
The first page that appears when I open the browser)
My Browser window has a button or a hotlink and I click on it Q10/4
My Browser window has a search box Q10/5
Link from another search and portal site Q10/6
Link from a directory of Web sites that I visit Q10/7
Link from another page I visit Q10/8
Others (please specify) Q10/10

Question 11
When did you first start using your primary search engine? (Single Selection)
Within the past 3 months Q11/1
More than 3 months to 6 months ago Q11/2
More than 6 months to 1 year ago Q11/3
More than 1 year to 2 years ago Q11/4
More than 2 years ago Q11/15
Don't Remember Q11/16

Question 12
Overall, how would you compare your primary search engine to other search engines you use frequently?
(Single Selection)
Much better Q12/1
Somewhat better Q12/2
About the same Q12/3

Question 13
How did you get to know about the various search engines that you are currently using? (Single Selection)
Advertisement/Publication Q13/1
Word-of-mouth Q13/2
Academic Institution Q13/3
Others (please specify) Q13/4

Question 14
What features make you use your primary search engine more frequently than others? (5 Multiple Selections)

Site is easy to use Q14/1 Site has accurate search results Q14/2 Site has timely, up-to-date content and news Q14/3 Site is well organized Q14/4 Site is easy to get to Q14/5 Security and privacy Q14/6 Site makes me feel part Q14/7 of a community I can personalize the site, tailoring it to my interests and needs Q14/8 Site has prizes Q14/9 Site has contests or games I enjoy Q14/10

Site has a good reputation Q14/11 Site looks appealing Q14/12 Site allows me to communicate with other people (email, messaging, chat, postcards) Q14/13 Site is fun Q14/14 Site is reliable Q14/15 Site allows me to search various sources (multiple search engines, newsgroups, etc.) Q14/16 Site allows me to look for information in various ways (boolean, keywords, questions) Site is fast Q14/18Q14/17 Others (please specify) Q14/19

Question 15
In general, how important are the following features in a search engine to you?
(Please note: 1 = Least Important and 5 = Most Important)

Least Important	Not Important	Neutral	Important	Most Important
1	2	3	4	5

a. Site is easy to use Q15
1 2 3 4 5

b. Site has accurate search results Q15/2
1 2 3 4 5

c. Site has timely, up-to-date content and news Q15/3
1 2 3 4 5

d. Site is well organized Q15/4
1 2 3 4 5

e. Site is easy to get to Q15/5
1 2 3 4 5

f. Security and privacy Q15/6
1 2 3 4 5

g. Site makes me feel part of a community Q15/7
1 2 3 4 5

h. I can personalize the site, tailoring it to my interests and needs Q15/8
1 2 3 4 5

i. Site has prizes Q15/9
1 2 3 4 5

j. Site has contests or games I enjoy Q15/10
1 2 3 4 5

k. Site has a good reputation Q15/11
1 2 3 4 5

l. Site looks appealing Q15/12
1 2 3 4 5

m. Site allows me to communicate with other people (email, messaging, chat, postcards) Q15/13
1 2 3 4 5

n. Site is fun Q15/14
1 2 3 4 5

o. Site is reliable Q15/15
1 2 3 4 5

p. Site allows me to search various sources (multiple search engines, newsgroups, etc.) Q15/16
1 2 3 4 5

q. Site allows me to look for information in various ways (boolean, keywords, questions) Q15/17
1 2 3 4 5

r. Site is fast Q15/18
1 2 3 4 5

DEMOGRAPHICS

1. Gender
Female D1/1
Male D1/2

2. Age
17 and below D2/1
18 to 20 D2/2
21 to 23 D2/3
24 to 26 D2/4
27 to 29 D2/5
30 and above D2/6

3. Race
Chinese D3/1
Malay D3/2
Indian D3/3
Others D3/4

4. Course of Study