Applied for positions 01/25/02

JOB TITLE: CASHIER Creates and maintains friendly customer relations through professional attitude and appearance at the checkout terminal. Ensures accurate and expedient processing of customer purchases through Lowe's P.O.S. (Point of Sale) terminals. Ensures security of Lowe's assets, i.e., money, checks, charge slips, and merchandise. Reports to and completes other assignments as directed by the Department Manager or designee.

JOB TITLE: CUSTOMER SERVICE ASSOCIATE/STOCKER Responsible for providing quick, friendly customer service by answering customers questions, providing purchase assistance and keeping shelves stocked. Assigned primarily to one zone on the sales floor, but may be required to work in other areas. Reports to and completes other assignments as directed by the Department Manager.

JOB TITLE: RECEIVER Responsible for accurately and efficiently receiving store merchandise at the receiving dock as well as effectively moving received inventory to the sales floor and stocking it in its proper place. Safeguards Lowe's inventory and equipment assets. Reports to and completes other assignments as directed by the Receiving/Stocking Department Manager.

JOB TITLE: LOADER Provides customer service by assisting customers in loading purchased store merchandise. Reports to and completes other assignments as directed by the Department Manager.

JOB TITLE: DELIVERY DRIVER and NON-CDL DRIVER Delivers items to customers in a timely manner to insure that safe, accurate, prompt and professional service is rendered at all times. Reports to and completes other assignments as directed by the Delivery Department Manager. Projects professional company image at all times and maintains an awareness of other potential customers in the delivery area. Loads and operates assigned vehicles: Non-CDL Driver - 1 ton dump truck and 1 ton box truck only (white trucks only) Delivery Driver - tandem with pig, boom truck (may operate any Lowe's vehicle, white and gray trucks). Must have CDL.

JOB TITLE: CUSTOMER SERVICE/RETURN DESK Responsible for greeting and offering assistance to all customers in a proactive, friendly manner. Processes refunds, exchanges, sales, and other transactions per company policy with proper approvals. Follows up on calls/faxes to ensure quick and efficient handling of customer inquiries. Reports to and completes other assignments as directed by the Department Manager.

JOB TITLE: NIGHT STOCKER Responsible for accurately and efficiently receiving store merchandise at the receiving dock as well as effectively moving received inventory to the sales floor and stocking it in its proper place. Safeguards Lowe's inventory and equipment assets. Reports to and completes other assignments as directed by the Assistant Store Manager. This job is typically performed after store hours.

JOB TITLE: LOWE'S PRO Responsible for knowledgeable service and sales to the Commercial Business Customer and to the retail customer. Participates when needed with vendor training of the employees within assigned department to increase their product knowledge thereby increasing sales. Responsible for monitoring adequate inventory levels (in-stock status) of all product assortments, identified as CBC type products. Gives product information to the Department Manager to maintain sufficient inventory levels on product assortments that support project selling. Is primary resource for "How-To" questions for products or projects within their department.

JOB TITLE: SALES SPECIALIST Responsible for the overall sales and merchandise maintenance of the assigned department. Maintains the department according to company merchandising standards and store operations policies. Maximizes sales of department merchandise and related products. Ensures that all merchandising and operational activities take place on a consistent basis. Makes recommendations to the Assistant Store Manager to improve and enhance company merchandise and operational policies and procedures. Provides and ensures quick, responsive, friendly customer service. No less than 95% of the working time is to be spent in the assigned department. Reports to and completes other assignments as directed by the Department Manager.

JOB TITLE: INSTALLED SALES COORDINATOR Responsible for the implementation and daily operation of all installed sales programs; coordinates and schedules installations with the store's installers; trains employees and assists in completing installation paperwork; ensures the store has a staging area for installed sales and a "Ready to Go" installer pickup program; ensures the store has sufficient number of qualified installers for each installation program; conducts "on site" quality assurance checks to ensure customer satisfaction; ensures store has correct installed signage and current labor pricing sheets maintained at all times; ensures that all customer/installer commitments are met on a timely and consistent basis; complies with all Company policies and procedures; maximizes store installed sales by providing friendly, knowledgeable, timely responses to customer inquiries and requests; enhances the credibility of Lowe's name in the marketplace with customers and installers by providing outstanding installation service and workmanship. Reports to and completes other assignments as directed by the Store Manager.

JOB TITLE: RECEIVING/STOCKING DEPT. MANAGER Ensures inventory integrity while assisting in supervising the activities of the receiving/stocking crew on a daily basis. Makes recommendations to improve and enhance Company Operational Policies and Procedures. Ensures the security of the receiving area at all times. Through proper scheduling of inbound freight, ensures quick delivery and accurate check-in of merchandise receipts. Reviews and resolves all receiving discrepancies as specified in Company Policy and Procedure. Supervises the efficient flow of product from the receiving area to the appropriate department, and ensures that product is stocked neatly and in a timely manner, keeping aisles clear for customers. Reports to and completes other assignments as directed by the Assistant Store Manager.

JOB TITLE: DELIVERY DEPARTMENT MANAGER Responsible to fulfill customer delivery commitments through the efficient/cost-effective use of equipment and manpower assets. Safeguards equipment assets by implementing the corporate truck/forklift maintenance program. Supervises delivery drivers as well as the delivery process to ensure merchandise is delivered to customers in a timely manner, and that safe, accurate, professional, prompt service is rendered at all times. Maintains logs and records as directed per corporate policy and procedure. Reports to and completes other assignments as directed by the Assistant Store Manager.

JOB TITLE: PERSONNEL/TRAINING Implements Lowe's Training Programs to ensure that all store employees are trained in company philosophy, policy, procedure and product knowledge. Coordinates employment, compensation and benefits, performance management, safety and other assigned programs to assure proper and consistent application and administration of human resources policies, programs, and practices. Implements Lowe's Training Programs to ensure that all store employees are trained in company philosophy, policy. procedure, and product knowledge. Reports to and completes other assignments as directed by the Assistant Store Manager.

JOB TITLE: LOSS PREVENTION Participates in protecting the assets of the Company by preventing inventory losses and losses due to accidents in the assigned locations. Efforts will contribute to the bottom line profit of a location and help to make Lowe's the low cost operator in the industry. Reports to and completes other assignments as directed by the Regional Loss Prevention Director/ Area Loss Prevention Manager and the Store Manager.

JOB TITLE: ASSISTANT DEPARTMENT MANAGER Responsible for providing proactive, friendly customer service, maximizing sales and is the "Go To" person in the absence of the Department Manager. Maintains assigned departments according to company merchandising standards and store operations policies. Maximizes sales of department products. Ensures that all merchandise and operational activities take place on a consistent basis. Accountable for the leadership and organization in their department.

JOB TITLE: DEPARTMENT MANAGER Responsible for the overall sales, merchandise maintenance, and supervision of the hourly associates and specialists in the assigned departments. Maintains departments according to company merchandising standards and store operations policies. Maximizes sales of department products. Ensures that all merchandise and operational activities take place on a consistent basis. Makes recommendations to the Assistant Store Manager to improve and enhance company merchandise and operational policies and procedures. Provides and ensures quick, responsive, friendly customer service. No less than 95% of the working time is to be spent in the assigned department. Responsible for opening and closing activities as scheduled. Reports to and completes other assignments as directed by the Assistant Store Manager.

JOB TITLE: ASSISTANT STORE MANAGER Responsible for supervising the Department Managers as well as the overall merchandising of the departments within the assigned zone with emphasis on superior customer satisfaction and sales performance. Ensures that all merchandise and operational activities take place on a consistent basis. Makes recommendations to the Store Manager to improve and enhance company merchandising and operational policies and procedures. Responsible for opening and closing store activities as scheduled. Ensures quick, responsive, friendly customer service. No less than 95% of the working time is to be spent on the selling floor. Reports to and completes other assignments as directed by the Store Manager.

JOB TITLE: STORE MANAGER Ultimately responsible for all aspects of store operation. Responsible to aggressively drive store sales growth and profits by insuring a friendly, well trained, customer responsive workforce that is highly visible on the sales floor; and by personal attention and involvement in the execution of company merchandising and operational programs and direction. Reports to and completes other assignments as directed by the District Manager. By personal example maintains a "pace setting" standard with a high sense of urgency, high energy level, attention to detail, and a philosophy of hands-on management. Constantly demonstrates our corporate culture of "concern for people" by treating employees as individuals with dignity and respect.

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