Listening and Speaking
A Cybernetic Synthesis
 
James R. Nord

Introduction

 600 years ago, Copernicus helped change the world we live in by proposing that astronomers change their viewpoint. 500 years ago, Columbus also changed the world by following his "new vision" of the world. Both of these change of viewpoints, were resisted by many people, and it took a long time for a majority of people to accept the new viewpoints. Both viewpoints are basically contrary to "common sense". Even today, many people still linguistically refer to the sun revolving around the earth with expressions such as "sunrise" and "sunset". Many people will still refer to "upstairs" and "downstairs" as if we lived in a flat world of ups and downs, instead of referring to the more accurate description of "outstairs" and "instairs". It is therefore understandable that many in the language teaching profession are still not sure about the exact role of listening and speaking in the practice of language teaching.
 When major shifts of viewpoint occur in the sciences, there is also a period of resistance, slow acceptance, and often a verbal habit pattern which persists for many years. Kuhn (1962) has articulated a theory of intellectual change that has had significant impact on the history of science. According to Kuhn, once scientific communities have reached a certain level of maturity, they begin to operate on the basis of "some implicit body of intertwined theoretical and methodological belief" that he calls a paradigm. (p.5) When difficulties arise in using the paradigm, when an extraordinary set of investigations begins which leads to a new set of commitments, to a new world view, to a new paradigm, a 'scientific revolution" is taking place.
 Only 40 years ago, a scientific revolution began which has created ripple effects throughout the various scientific disciplines. Because it is relatively new, it is not well known, somewhat resisted, and generally not applied at the professional level. Yet, it is precisely at the professional level that this new scientific position will ultimately have its greatest impact. Previously, science has focused upon knowledge. That is, they have tried to abstract events until they approached a timeless state. E=MC2 is one of the highest achievements of the physical sciences. It is however a mathematical formula. It is therefore reversible. The one way arrow of time has been eliminated from physical sciences mathematical formulation of events.
 The new scientific approach works in the opposite direction. It focuses upon events as they take place with the irreversible movement of time. This approach studies structures as they are effected by events which take place over time. They are not reversible. The "scientific revolution" returns time back into the formula. It therefore deals more directly with the concerns of the professional. If understood therefore, it could have profound implications for the basic practices of foreign language teaching. It strongly supports the listening approach and significantly changes the way speaking is understood. It is however, somewhat contrary to "common sense" and therefore requires a more extensive explanation. This paper attempts to provide a introduction to this "scientific revolution" and a few of its implications for foreign language teaching and future research.

Current Language Teaching Controversy

 Twenty years ago, listening was largely ignored as a language skill to be taught. The focus of the then current "audiolingual" methodology was on speaking. Many believed that listening would "automatically" occur in the process of learning to speak. Most felt that listening was somehow the easiest of the four skills and was learned largely by exposure. Some even believed that practice in speaking was the best way to learn to listen. Fries (1945) for example, after recognizing the two phases of "oral production" and "receptive understanding" states, "As a matter of fact, practice in production is one of the best means of developing recognition." (p.8) Others however disputed this point. Belasco (1971) writes that he was, "jolted by the realization that it is possible to develop socalled 'speaking' ability (vocalizing) and yet be virtually incompetent in understanding the spoken language." (p .195)
 Partly as a consequence of this kind of discovery, and partly as a consequence of research by a group somewhat outside the language establishment, a shift of attention was signaled. Over the past ten to fifteen years, listening comprehension has been promoted from a somewhat neglected skill to a status of crucial importance in language learning, especially though not exclusively in the United States. Part of the shift has been due to researchers such as Asher (1966, 1969, 1972, 1977), Gary (1975, 1980), Nord (1975, 1980), Postovsky (1970, 1974) and Winitz & Reed (1973, 1975). All of these researchers focused upon listening as the focal skill and all of these researchers advocated a delay of oral response demand. All pointed out that listening was both the necessary and sufficient causal factor in language learning and that speaking should not be forced. Krashen (1982) has made the point most clearly when he stated, "if you want to teach someone to talk, do not teach them to talk, give them comprehensible input ! " (p.21)
 This position seemed so extreme that even those who felt that listening deserved more attention were horrified. Wilga Rivers for example, was one of those who had advocated more emphasis on listening quite early on (Rivers, 1966), but who has since turned to attack the position quite vehemently (Rivers, 1984). While some criticism of some specific attempts to apply the new paradigm to language teaching may be justified, it seems premature to judge so harshly on only a few examples, and to throw the baby out with the bathwater. The new viewpoint is only 40 years old. It needs refining yes. It needs to be understood better even by its advocates yes. But it also needs to be better understood by its critiques before their criticism can be considered valid. Otherwise it begins to sound like many of the critiques of Copernicus and Columbus who merely held back progress for many years.
 The new approach certainly does seems contrary to "common sense". Most of the opponents to the comprehension approach have argued that "we learn by doing". We learn to swim by swimming and we learn to play the piano by playing not by listening to someone else play. Their argument therefore is that speaking is a skill which must be taught if it is to be learned. The argument has a ring of authenticity to the ears of the ordinary language teacher. Many of the opponents to the extreme comprehension position do advocate communicative competence as a focus of attention today. Their theme song is "interaction" in which both listening and speaking are practiced from the first day. Their position on listening is that listening is important, but students should be listening to "authentic" materials and then responding orally to it. Scientifically, these people seem either unaware of, or indifferent to the "scientific revolution" which has taken place in the philosophy of science itself.

The Scientific Controversy over Causality

 In the philosophy of science, a keystone of scientific explanation has been causality. Von Foerster (1972) has pointed out that one of the basic pillars of the scientific method is the "principle of the necessary and sufficient cause." He points out that this basic principle also implies that almost everything else in the universe shall be considered irrelevant. "If P are the causes that are to explain the perceived effect Q, then the principle of necessary and sufficient cause forces us to reduce our perception of effects further and further until we hit upon the necessary and sufficient cause that produces the desired effect: everything else in the universe shall be irrelevant." (p.37) He goes on to point out that such a position is counterproductive in attempting to understand any evolutionary process such as the growth of an individual, the development of a society, or . . . the learning process. He then points out that Aristotle many years earlier had referred to two major types of causes which were the center of controversy within the philosophy of science for many years. Aristotle distinguished between two kinds of causes, one, the "efficient cause" which pushes from behind, the other the "final cause" which beckons from ahead. These two causal explanations were part of the early days of science and they provided distinctly different explanatory frameworks for either innate matter or living organisms. The distinction was primarily that "efficient causes" temporally precedes the effect, while the "final cause" succeeds its effect in time. For example, when striking a match on the treated surface of a match box, the striking is the (efficient) cause for the match to ignite. However, the (final) cause is my wish to see it ignited.
 The scientific community of the 17th and 18th centuries argued about these two causal factors. The physical sciences were the leading proponents of the analytic method. The analytic method is basically the examination of the relationship between pairs of variables at a time and the construction of a mathematical theory in which (efficient) causally interrelated factors were combined into a single equation. Attempts to extend the analytic method to the study of living processes were only partially successful. According to one view, called vitalism, the extension of the analytic method to living processes was in principle impossible, because the living processes were not governed by the same laws as nonliving processes. One position firmly defended by the vitalists was that living beings were governed by goals and purposes, while inanimate objects which obeyed the laws of physics were not goal oriented. Vitalists, using the concept of final causes which pull from ahead, or teleological explanations, were closely associated with a belief in God.
 Using the "If such and so (condition) . . . then this result" paradigm, the science of physics developed more and more mechanical explanations of motion without reference to its possible future states. The success of the mechanical view of subsuming a vast variety of motions under a single theory plus the tainted association of the vitalists with religion, contributed to the demise of teleological explanations in physics. By the beginning of the twentieth century, the scientific community as a whole, regardless of specific discipline, rejected teleological explanations as "unscientific". The universe was seen as a giant mechanical clockwork in which science had simply to continue the analysis to "understand" the entire universe. It was in this atmosphere that modern "scientific" psychology and linguistics grew up. As Rapoport (1968) expressed it,
 

 In linguistics, the subject matter became the publicly observable data, often "sterilized" from its meaning, and completely divorced from the temporal variable. In psychology, the behavioral movement vigorously opposed all teleological explanations of behavior and insisted that only observable stimuli (efficient causes) and observable responses (effects) were legitimate explanatory factors for a "scientific psychology". As Bandura ( I 977) put it.
 

It is from this "scientific" background that most of the present day teachers have been influenced. The linguistic sciences have provided them with a static abstract language schemata external to the brain, while the behavioral psychologists have focused their attention upon the observable responses such as speaking. It is therefore quite understandable how a "radical" approach such as the comprehension approach can be viewed with some scepticism and requires greater explanation. The new approach essentially says that speaking is (final) "caused" by listening to oneself speak. From this viewpoint, it becomes very important that listening is well taught, because speaking will develop naturally from it through feedback .

Shifting the Paradigm

 The publication of Wiener's book Cybernetics in 1948 signalled a return to the systems approach and teleological causality as a legitimate explanatory framework within the sciences. Wiener (1948) proposed that systems can selfregulate themselves on the basis of their outputs, rather than their inputs. To put it another way, they can be controlled on the basis of final cause as well as efficient cause. The pull of goal seeking became as legitimate a scientific explanation as the push of the efficient causal connection. Central to this new explanatory legitimacy is a concept known as feedback. Wiener (1954) pointed out that feedback operates in both animal and machine systems.

 Cybernetic feedback theory is relatively new and hence not thoroughly known even by many in the scientific disciplines. It is barely forty years old. Nevertheless, it has been having profound effects upon much of the scientific community where it has been understood, and once understood should also have a profound effect upon the foreign language teaching community. Two early papers, the first by Ashby (1940) coming from England and the second by Rosenblueth, Wiener and Bigelow (1943) coming from America, first stated the fundamental ideas of cybernetics in a general enough manner that they could be applied to a wide range of scientific problems. Prior to that time, since Maxwell in 1868, the concept was known but restricted to engineering.
 In the first paper, Ashby did not use the term "feedback" but he basically described the concept. He illustrated it with a typical negative feedback instrument, a thermostat, that is, a temperature control for an incubator. In the paper by Rosenblueth, Wiener and Bigelow, the concept of negative feedback was explicitly introduced and its importance to purposeful behavior in organisms was stated. They developed a new taxonomy of behavior which has more and more become the foundation for modern behavioral understanding, and which is the basis for the newer understanding of speaking by advocates of the comprehension approach to foreign language teaching .
 These cybernetic scientists began by first distinguishing between active and passive behaviors. They defined passive behavior as that behavior which is caused by energy from outside the system. For example, a billiard ball will remain at rest until an outside force "causes" it to move, and thenit will follow a certain trajectory. The energy came from outside the ball, and it follows the laws of motion as set out by Newton. Active behaviors. on the other hand, are defined by these scientists as those in which the system in motion is the source of the energy. For example, they would include the actions of a homing torpedo which has its own energy supply as active behavior. According to this definition, almost all animal behavior including human behavior is active behavior. An exception might be the movement of a cat if it is thrown, or the falling of a boxer after he has been hit. In these cases, the behavior would be considered passive and follow the laws of physics. Physics, in fact, can be considered the study of passive behavior. Efficient causal factors operate in passive behavior. Their role in active behavior is more complex.
  Active behavior, which all humans exhibit was then divided into two sub categories: random and purposeful. A drunk walking around and bumping into a lamp post is often described as exhibiting random behavior. This is because there is no way to predict its sequence. Purposeful behavior is predictable behavior. It generally is considered to either involve a goal and the movement to that goal, or it involves a series of motions based upon a set of rules which will allow one to predict the next movement. The distinction is not quite however as straightforward as it may seem. What appears to be random behavior and unpredictable to someone who does not know the goal being pursued, or the rules being followed, may turn out to be highly predictable and hence purposeful, once this is known to the observer. To be able to make the shift from random to purposeful, often simply requires the ability to shift one's point of view, to observe the complementary side of the behavior. For example, observing someone driving up a mountain road and looking only at the motion of the steering wheel, might lead one to conclude that this is random behavior. But if one observed the distance between the edge of the tire and the edge of the road, one would be able to notice a great consistency and hence imply purpose and predictability to this behavior. The ability to shift points of view is important in understanding how speaking is active purposeful behavior . . . based on listening.
 The cybernetic scientists go on to further subdivide active purposeful behavior into two more categories: (1) open-looped or programmed behavior and (2) closed loop, or feedback behavior. Active purposeful programmed behavior is that behavior in which both all of the energy and all of the information controlling the system are internal to the system. Clockworks were the first major mechanical device to exhibit this type of behavior. Mechanical toys which are designed to exhibit a certain set of behaviors such as toy dogs which walk and bark are in this category. They are run by electric batteries and are controlled by internal mechanical devices. Some of the early electronic robots also exhibited this type of behavior although most of the modern ones contain feedback control systems as well.
 Humans also seem to exhibit some programmed behavior. Sometimes our basic habits seem to be of this nature, when we simply repeat an action without thinking about it and without regard for the effect on the outside world. We often memorize poems in this way, each word seemingly triggering the next word in a chain-like reaction. Rote memory seems to be a kind of programmed behavioral set. Much of the early "Audio-lingual" methodology seemed to involve this type of behavior training. Students could repeat sentence patterns, often not knowing what they meant, or why they were being said, but just producing the sounds one after the other in an active predictable programmed manner. Humans seem to exhibit programmed behavior . . . and they do, sometimes, in certain ways, but a more detailed understanding of that process will come later.
 Closed-loop feedback controlled behavior seems to be by far the most common form of human behavior control. This applies to language behavior including both listening and speaking. but the details of that must await a clearer understanding of the general concept. When a cat chases a mouse, he does not set a program into motion, because the mouse will try to get away, that is, the mouse will try evasive tactics. In other words, as soon as a cat begins to chase a mouse, the cat's environment changes, and he must change his behavior in response to that change. Closed-loop feedback control takes in information from its environment and uses that information to help control its next action. With the cat and the mouse, the action and the feedback are so quick we often don't recognize its presence. The process also requires predictions about the future movements of the mouse as well as feedback on whether that which was predicted (guessed) actually happened.
 In criticizing the former behavioral position, Powers (1973b) points out that "Behaviorists have not distinguished between means and ends between acts and results because they have not used the model that is appropriate to behavior." (p. 351) Traditional psychology employs the open-loop concept of cause and effect in behavior; the effect (behavior) depends on the cause (stimulus) but not vice versa. The closed loop concept treats behavior as one of the causes of that same behavior. That is, we often behave in order to receive the stimuli we want. Or as Powers (1973a) put it, "What an organism senses affects what it does, and what it does affects what it senses. " (p. 41) To behave is to control one's own perceptions.
 Traditional psychology saw the "results" of the behavior of a subject from their point of view, but ignored both the motor acts, and the perceptions of the subject. When a pigeon is trained to walk in a figure eight pattern, there are at least two levels at which it must be viewed. The first is what the behaviorists . . . and teachers tend to observe - the results, the pattern as observed in the perceptual organs of the experimenter . . . or teacher. But the behavior itself consists of muscular movements themselves. The figure eight is created by walking movements. The act of walking produces the result of a figure eight pattern in the observers perception. The observer sees consistent behavior that remains the same. But the observer fails to notice that the movements are always different. As the pigeon traces out the figure eight over and over, its feet are placed differently oneach repeat of the same point in the pattern. Variable acts produce a constant result.
 The result is what the experimental observer sees - and the result in the mind of the performer is in cybernetic terms, the cause of the movements which create it. The acts of the performer vary in order to create not a consistent behavioral act, but a constant perceptual result. This implies purpose, even on the part of the pigeon. The purpose of behavioral acts are, in cybernetic terms, to produce the perceptual results that are in fact observed. The behavioral experimenter . . . or teacher does not teach behavior. What is learned is a perceptual result which then controls the behavior which produces it. The successful behavioral act is merely an indicator that the perceptual results desired, have been successfully learned. From the cybernetic feedback point of view, the teacher or experimenter can never control the behavior of another. Each individual always controls his own behavioral acts. As Smith and Smith, (1965) put it, "Cybernetic theory views the individual as a feedback system which generates its own activity in order to detect and control specific stimulus characteristics of the environment.": (p. vii)
 Cybernetic Feedback Theory with its new taxonomy of behavior began to make ripples in a number of scientific disciplines. It is creating in Kuhn (1962) terms, a "scientific revolution." It has upset the focus on the "analytic" method, and introduced the "synthetic approach" (Ackoff, 1980). The unnecessary narrowing of the scientific approach to the "analytic method" had its advantages, particularly for understanding "passive behavior", but it also had its costs. The advantage was its efficiency. An experimenter may not be right, but he knew what he was looking for. If he didn't find it on the first try, he could modify the hypothesis and try again. This was certainly preferable to attempting to simply catalog anything that one came across, especially since one is likely to come across a great deal. The cost of using a narrow paradigm in science is the cost of using any model. They can serve as blinders instead of as an aid to vision. As Miller and Starr (1967) expressed it,
 

 Maslow (1969) expressed it another way, "If the only tool you have is a hammer, you tend to treat everything as if it were a nail." As long as scientists and teachers had to rely on observables in language. speaking was obviously the focus of language research as well as language teaching. With the new conceptual tool of cybernetic feedback control, teleological explanation were legitimized and active purposeful behaviors such as language usage and speaking could be understood in terms other than S-R connectivist theory. With the new taxonomy of behaviors, listening could be finally investigated as an "active" behavior rather than as a passive one. It could also be seen as the "cause" of speech.

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