Every little helps?
Based
on article from The Economist, 3 October 2006
British
shoppers nowadays look for more than price. Asda is a clear example
of this change in shopping habits, which spells bad news for it's
parent company, Wal-Mart.
Wal-Mart's
entry into the British market when taking over Asda for $10.8bn
is it's largest investment outside America and accounts for half
its international income. It is also a litmus test to see whether
they can keep customers rolling in with cheap prices.
Shopping
culture in America is similar to that of Britain where customers
want to shop in one place, which makes Britain a perfect opportunity.
Wal-Mart did proper for some time which allowed it to seize a
larger market share than Sainsbury's in 2003.
However,
British shopping habits have evolved - Asda's unique selling point
came from its cheap prices, but customers now look for something
else. A major reason for this is that household expenditure on
groceries now only accounts for 9% compared to 25% from four decades
ago.
For
a basket of 100 common goods, Asda's basket is cheaper by a mere
74p, which is far too small to be noticed. IGD, a grocery industry
think tank say that 42% of customers look for price, which fell
from 46% in 2003. Only 2% of Sainsbury's customers look for price
while 31% look for quality products.
Another
change in habits is the new idea of preparing meals yourself,
going to restaurants and try new foods.
Tesco
and Sainsbury's have fast increased their market share while Asda's
dropped to 16.7%. Wal-Mart has said that their profits and sales
targets have fallen.
Despite
attempts by Adsa to regain some control of the market, it will
be hard for them to reel in customers who have already been lost
to other supermarkets.