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August 2000 - January 2003 (Present)
Position: Senior Enterprise Management Consultant
Description:
October 2002 - Present. Upgrade, Event Monitoring and Workload Migrations.
April 2002. HP OpenView (ITO) to CA Unicenter Migration.
July 2001 - December 2001. eCommerce Monitoring.
February 2001 - July 2001. Global Unicenter environment upgrade.
Aug 2000 - Feb 2001. 'Business As Usual' Production Support.
April 2000 - September 2002
Position: Senior Enterprise Management Consultant
Description:
May 2002 - September 2002. Implementation of CA Workload and Security monitoring.
April 2000 - August 2000. Implement Unicenter TNG 2.1 and integrated components.
Implementation of Unicenter TNG at the JP Morgan Geneva offices, and further configuration of the product. Project included event policy, agents, real world interface and extensive use of integrated components.
September 2002 - October 2002.
Position: Enterprise Management Consultant for Unicenter Rollout
Description:
New implementation and rollout of Unicenter 3.0 (NSM), Unicenter Service Desk, AMO and SDO. Including architecture and rollout of the chosen solution. All products were integrated to provide access from the main Service Desk GUI. Project included the creation of custom software packages for future delivery, and all training of Siemens employees. Asset Management and Software Delivery where configured to provide fast and reliable support for remote sites from the central IT offices.
January 2002 - April 2002
Position: Enterprise Management Consultant for Unicenter Rollout
Description:
Unicenter rollout to monitor tesco.com production web servers, and to equip the IT support teams with extensive remote management tools. The new system either integrated with or upgraded the existing TNG 2.4 infrastructure. A SMS queuing system was developed using advanced batch file scripting to provide automated out of hours escalation. Extensive use of Web Management agents (IIS Agent, Web response and Traffic Analyser).
December 1998 - March 1999 & August 2000
Position: Enterprise Management & NT Consultant
Description:
Two visits to this company. The first was the implementation of the Unicenter suite of products to assist the IT departments' support functions. Asset Management and Software Delivery agents were installed on all desktop machines in the Marshall Group. Using custom designed scripts, the software was delivered to around 30 remote sites from their central offices in Cambridge. The second visit was to develop their existing TNG implementation, now that the permanent staff had become adequately skilled to use and support the products effectively. Advanced SDO configuration was added and custom templates were developed for AMO to allow site-specific information to be obtained. Monitoring of their Tandem systems was also added. In house training was provided in the required areas.
April 1999 - December 2001
Position: Senior Enterprise Management Consultant
Description: I worked as a permanent employee of The Quidditas Group until December 2001, and later as an independent consultant, on most of the projects mentioned above. As a permanent member of staff I was the senior enterprise consultant leading a small team of 6 other consultants. Main responsibilities were: project management of all consultants' work, pre-sales technical visits to client sites, architecting and scoping client projects, staff appraisals and development, and staff recruitment. I implemented regular supervision and appraisal sessions utilising project management principles.
April 1998 - April 1999
Position: Enterprise Management Consultant
Description:
I joined Open Designer as a trainee consultant and quickly gained the CA qualifications. After which I went on to participate in a number of Unicenter / Open Designer projects, the largest being at Marshall Aerospace as mentioned above. In addition to this I also worked on 'Business to business' eCommerce development. Being responsible for the database to web page interaction.
June 1996 - March 1998
Position: Systems Administrator Description: NT administration and software development
I had 3 main roles at the small ISP based in Lincolnshire. Firstly, NT administration of their internal network and support for desktop machines. Secondly, Database and accounts software programming and support, using the Visual dataflex package. The company provided specialised accounts software the removal industry across the UK (The Fox Group, Britannia Group, Ballards and other smaller firms). Thirdly, support for Boundary and Variable Nutrient Mapping technology. We supplied nutrient mapping and variable rate spreading services to arable farms across the east of England.
Various dates from 1998 to 2002
Position: Consultant - Development and Beta Testing Description: Testing and development of various CA products at their Quality Assurance Labs in Slough
Various short term projects across 4 years. The position is to Beta test new versions of CA software and where necessary to assist the in-house development team. Over the 4 year period I have tested new versions of almost all of the CA Unicenter products on a variety of platforms. The most notable project was a two month period at the end of 1999 spent developing the Windows 2000 system agent. |