Joe Dickason's Resume

Business Systems Analyst. Classified Ventures. Chicago, IL. June 2001 - Present. Currently working in the Real Estate ASP division. System analyst role includes data analysis, business analysis, and QA analysis in all phases of the development life cycle. Involved with the review, writing, and walk–thru of documentation – including Business Specifications, Functional/Technical Specifications, and Test Cases. Specific QA responsibilities include determining, documenting, and implementing the following: site and stylesheet configurations, test data (via automation), test cases, and defect management (verification and retesting).

Established documentation template for specifications.
Refined existing test case template and created "linked" test execution report.
Implemented test case approach based on configurations & test data for repeatability.
Developed "from scratch" automated smoke test script (1 application) and test data entry script (2 applications) using SilkTest.
Received Outstanding Achievement Award in 2003.

Business Analyst/Quality Assurance Analyst. Xpedior. Chicago, IL. May 1998 - April 2001 (due to bankruptcy). Responsibilities were balanced between working as a Business Analyst to gather and document requirements and as a QA Analyst to lead, manage, and execute the testing effort. Worked as business analyst to document requirements using gap analysis, specifications, and UML. As de facto QA lead on projects, wrote and executed scripts, provided direction and managed non-QA resources during script execution. Projects and clients were:

Knowledge Portal - Tellabs
E-Commerce Site - W.W. Grainger
Toxic Tort Tracking Application (Visual Basic) - Gollatz, Griffin, and Ewing, P.C.
Resource Tracking Application (Access) - Internal Xpedior

Moved into the business analyst role after establishing good rapport with the client.
Continued to hone business analyst skills during all following projects.
Gained experience documenting requirements using UML – use case diagrams, use cases, activity diagrams, and class diagrams.
Received JAD session training and used training during subsequent projects.
Developed a defect status report – charting defect counts over time.
Created checklist for the developers to execute during unit and integration testing.

Experienced in using a methodology and establishing repeatable processes during the software development life cycle.
Proficient at ascertaining business needs and "translating" needs into a technical solution.
Minored in English to further develop effective writing abilities.
Effective at communicating to both business and development groups.
Able to "read" code in order to facilitate defect resolution.
Advanced knowledge of SQL to find, create, and validate test data.

Major: Banking and Finance; Minor: English. Upper Level Business GPA=3.9/4.0. Overall GPA=3.5/4.0. Mississippi State University. Starkville, MS. May 1995.
Certified Software Quality Engineer (CSQE)