20:20 Vision: Towards life in 2020

Looking to the future -- BT Technology Timeline

Taking Lessons from Nature Lessons and models taken from nature can be used to solve complex problems. These two articles explore some of the opportunities.

The Future of ..... E-Business
A series of viewpoints 'on the future' of many aspects of our daily life

Towards life in 2020

No-one knows precisely what life will be like in 2020, but it is always fun guessing. By determining the evolution of many different technologies, it is possible to anticipate developments and when they are likely to happen.

Here Ian Pearson, BT’s futurologist at Adastral Park, looks into his crystal ball to see what potential impact this will have on business and social life and sets out a technology timeline to the year 2020. Scenarios of future trends give us a better picture of how life might look, although we must always bear in mind the fact that many things will still turn out differently despite our best efforts. The technology timeline in this article is based on predictions from BT researchers or from press reports and conferences over the past few years and represents just a small fraction of all the predictions identified. There is always some uncertainty about development rates. Public acceptance, political considerations, marketing and many other factors also affect the likely date for achieving a particular event. Dates included here are simply my best guess, and generally the further in the future it is, the less accurate it is likely to be. No amount of foresight can anticipate what will be invented in a few years by some 21st century genius.

Items listed here are based on known science and technology. As our knowledge improves, the future may look even more exciting although some things will never change. We will still need food and shelter, love, status and self-fulfilment. And we will still squabble sometimes. These human attributes are written into our DNA, and while we might begin to tinker with that, some of this nature goes very deep indeed.

Computers

It is in computer-based technology that we may see the greatest changes. By 2020, synthetic intelligent life forms will be sharing our planet and may even have legal rights. They will catch up with human intelligence before then in overall terms, though there will still be a few things left that only people can do.

Most new knowledge will be developed by synthetic intelligence and we will have to accept that we just don’t understand some of it, while accepting the resultant benefits. We will be led into the care economy, where people gradually concentrate more on the human side of activity, as machines gradually take over both physical and mental work.

Partnerships between man and machine will make our work more productive and our play more enjoyable, augmenting the smallest spark of creativity with machine intelligence. Even entertainment will be within the machine domain, with today’s crude computer game heroes and heroines evolving to a whole range of entertainers, even chat show hosts. It is even possible that some of our friends may be synthetic. Since many of our relationships will be net-based, we won’t even necessarily know which of our friends are synthetic. By 2020, we can expect to converse about anything with a smart machine which will usually have the intelligence to implement appropriate requests. Computers are likely to have faces and personalities and use naturally-sounding voice synthesis.

The computers of 2020 will be ubiquitous but invisible, hidden in infrastructure and in almost every device around us. They are likely to be at least a 100,000 times faster than today’s, maybe even a million times. Memory for computers will be in the multi-petabit range, more than the human brain. Storage will no longer be based on disks. Moving parts are just not needed and will disappear, replaced by holographic storage and a variety of other forms.

And of course, some computers will be mobile, on robots. They will have an array of sensors comparable or superior to anything in the natural world and will be used for jobs around the office and home as well as in factories and agriculture. In some countries, robot populations will approach that of humans by 2020. While millions of robots will be small and insect-like, some will act as pets and toys, and others will take part in sports.

Medicine

By 2020, new babies can expect to live to well over 100, perhaps to 130. In fact, for a while, life expectancy will increase faster than people get older. With a greater understanding of the body, we will be able to treat many more conditions, much more successfully than today. By 2020, more than 95 per cent of body parts by weight could be replaced by synthetic alternatives. Many organs, and perhaps even limbs, could be replaced by fully organic replacements, grown in a laboratory. Information technology will be used to give everyone a full multimedia medical record, including operation videos and scans. We’ll be wearing health monitors, checking our emotional and physical state automatically, and helping us reduce stress. Business and society Improving technology will revolutionise the way we do business and earn our living. Only a few people will be needed to staff our agricultural and manufacturing industries, and most of today’s service industries can be largely automated too. People will focus much more on inter-personal roles with most companies using a top-down virtual company model, bringing in staff on a project-by-project basis who will use advanced communications to work together from anywhere as if they were in the same office. Workers will change jobs frequently, but won’t want to move house each time, so they will most likely make use of the abundant teleworking centres, full of IT-equipped hot desks.

Education

Students will be able to attend key lectures via the net, or learn by experience, interacting with simulations in advanced computer systems. Gifted superstar teachers will have huge followings around the world. By 2020, virtual environments will be used in education, as well as in leisure and entertainment. Even today, a giant ‘hamster-ball’ mounted on an air bearing allows a person to wander around a computer generated space projected onto the outside of the ball. Adding the active contact lenses that we expect around 2010, this could be both high resolution and fully three dimensional, and with a direct link into the nervous system to create sensation synthetically, we have all we need to produce the holodeck. Environments may be created for leisure, entertainment, sports, education, shopping, and even business meetings. We are only limited by human imagination in the short term, and in the 2020 time frame, even that won’t be a limit as computers will design new places for us to explore.

Society

With many more retired people, younger people will increasingly be called on to pay higher taxes towards pensions. Tension resulting from this might cause some conflict between the generations, but we might also see people making use of teleworking technology to effectively emigrate or at least reduce their local tax bills by taking remuneration in other forms such as information products and entertainment.

But loneliness will become much less of a problem for old people as they keep in touch with friends and relatives via large screens with life-size images.

Energy and environment

Developments in solar power and other forms of renewable energy will be further developed although nuclear fusion won’t be available by 2020. The environment will start to improve as we substitute fossil fuels. Many people will greatly mistrust mega-corporations and choose to have much greater involvement in the production of their food. Farming co-operatives will effectively outsource people’s vegetable plots, producing food according to individual consumer demand. By 2020, sensors will be extensively deployed in the countryside, monitoring everything from climate to insect population and genetic crossovers. If insect pollination has suffered due to greater pesticide use accompanying increased use of genetically modified crops, then we may see widespread use of robotic insects to do this job.

In the home

Gadget lovers will have digital bathroom mirrors, wristwatch cameras, virtual fish tanks and electronic paintings, set against electronic wallpaper that adjusts to the mood of the inhabitants and reduces background noise. Intelligent gadgets that anticipate what you want and often get it wrong will bring about cases of kitchen rage, and also a new breed of technician, the robotic psychiatrist. Most gadgets will have interactive voice response, with most of the boxes hidden under the stairs, communicating with electronic pets living in the lounge. The most traditional pub might be one that uses digital windows so that you can watch the horses and carts outside, with all the noises and smells of times gone by, while the 21st century is cunningly disguised. Cyberspace will increasingly affect every area of life, with a global internet penetration of 75 per cent by 2020. We will take access to the net for granted wherever we are. Cordless communication will be the norm long before then, but the infrastructure will still be fibre, probably all the way to the home. But capacity will be a problem. Even on optical fibre. increasing demand means that one day, we will approach the maximum capacity of fibre, something considered infinite not so long ago. We will be wearing not just watches and phones but jewellery that reacts to our emotional state, personality badges advertising our presence to others of like mind, translators, and cameras built into our glasses to monitor whatever we see.

Conflict

With video cameras everywhere linked to automated recognition systems, and with all electronic transactions potentially monitored, people may feel watched in everything they do, and may be right. Such a high degree of electronic intrusion into people’s lives, coupled with many jobs being automated, may lead to a backlash, with many people trying to form a parallel society using lower technology and aiming for more traditional lifestyles.

Money

By 2020, at least one universal electronic currency will used on any web site, or at any till in any shop, anywhere in the developed world. As the net gradually becomes the standard platform for most commercial activity, this global currency will soon become the currency of choice, causing the dollar, euro and yen to evaporate into oblivion. In a world of strong electronic signatures, encryption, and integrated systems, there is no longer any need to put money in a bank and many people may choose not to do so, keeping control of it themselves. Banks will be forced to add many new services or go out of business.

Transport

We will need a fully integrated road traffic information and management system to cope with the extra load. Computers might negotiate the appropriate slots on the motorways to guarantee we get there on time, long before we leave, and will automatically re-route in case of problems en-route. All we have to do is sit back and watch as the car automatically takes us there. Many of our vehicles will be powered by non-polluting hydrogen fuel cells.

Ian Pearson would like to thank Andy Gower, David Mercer, Fiona Mackenzie, Gary Dalton, Greg Mulhauser, Ken Totton, Kim Fisher, Paul Marrow, Pauline Rigby, Peter Cochrane, and Stephen Thompson for their help in providing information. After graduating in Applied Maths and Theoretical Physics in 1981 from Queen’s University, Belfast, Ian Pearson spent four years in missile design before moving to BT Laboratories where he worked on IT information technology, including computer systems analysis to the design of high-speed protocols for use over optical fibre. For the last eight years he has been a futurologist, anticipating trends in technology and working out the likely consequences for business and society. He has written two books and many papers on thesubject, several of which have received awards.

This article was originally published in the internal BT Journal Competitive Edge. A fuller discussion of the issues raised can be found within the online “Millennium Edition” of the British Telecom Technology Journal (BTTJ) at http://www.bt.com/bttj/vol18no1/

© British Telecommunications plc 2000

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Looking to the future - BT Technology Timeline

2000

• Artificial blood • Wristwatch camera • Two billion smart cards produced a year • Fingerprint recognition access to mobile phones • TV on mobile phones • Speech dialling

2001

• Positioning sound at any point in space • First Robolympics held in Japan • Automatic hacker detection using pattern matching • Enhance data rate GSM evolution systems • Cordless home networks using Bluetooth, Piano or Jini • Portable voice translators

2002

• Software Lego • One chip, multi-speaker voice recognition • Go-anywhere personal numbering • Use of talking head technology for conferencing • Single sheet PC or TV with processing built into display • Automated catalogue shopping using Calling Line Identification

2003

• First synthetic (but organic) life form • Chips on foods tell when food is at its best • Avatar cosmetic surgery • Europa orbiter launch (search for water on Europa) • 600 million mobile communication devices worldwide • Wide range of wearable electronic devices • UMTS launch (2002-2003)

2004

• Instant electronic diagnosis of illnesses • Telepresence extensively used in rural clinics • Displays with image quality comparable to paper • People have cyberspace wardrobe • Cars powered by hydrogen fuel cells • 300 gigabit CD-ROMs

2005

• Intelligent robotic pets • Personal wearable health monitor • Paperless working (at least internally) the norm in most UK business • Effective management of the organic environment • Full voice interaction with machine • Talking head technology used in public terminals • Solid State replacement for CD • Shopping lists automatically compiled by supermarkets • Global electronic currency in use • Folding watch computers

2006

• First artificial electronic life • First organism brought back from extinction • Retrieval from 1 terabit database within 10 seconds • Doorstep videophone allowing remote interaction with callers

2007

• Totally automated factories • All new cars fitted with positioning systems as standard • On-line voting in UK • First net war between cyber-communities

2008

• All government services delivered electronically • Personalised response from household gadgets • Mars lander returns soil samples to Earth • 10 per cent of UK shopping is electronic • Phone boxes using optical wireless

2009

• Chips with 1 billion transistors • Photonic crystal fibre

2010

• Highest paid star is synthetic • Artificial heart (lab-cultured or entirely synthetic) • Less than 20 per cent of UK workforce in manufacturing • 25 per cent of UK workforce teleworking at least 2 days a week • 95 per cent of people in advanced nations computer literate • Effective prediction of most natural disasters • Neighbourhood video surveillance networks • Electronic wallpaper • Supercomputers with speed exceeding 1 ExaFLOPS • Electronic fish in aquaria • Jargon translators • Most weapons attack systems rather than injure people • 90 per cent of calls tetherless

2011

• World population reaches 7 billion • Most software written by machine • Expert systems surpass human learning and logic abilities

2012

• Insect-like robots used for crop pollination • DNA computer • Personal banking replaced by agents

2013

• Computer agents start being thought of as colleagues instead of tools

• Kitchen rage caused by electronic gadgets

2014

• Fleet of garden robots for plant and lawn care and tidying • Automated stenographers

2015

• 3-D video conferencing • Seabed gas hydrate crystals used as fuel source • 25 per cent of UK shopping is network based • First manned mission to Mars • Near Earth space tours • Cars that drive themselves a few feet apart on smart highways

2016

• Housework robots for cleaning and washing • Most towns echoed in cyberspace

2017

• Self diagnostic self repairing robots • Human knowledge exceeded by machine knowledge

2018

• 1 Petabit memory chip • Biosensors capable of processing information

2019

• Major pensions crisis • Actuators resembling human muscles

2020

• Artificial insects and small animals with artificial brains • Less than 10 per cent of UK workforce in manufacturing • Deep underground cities in Japan • Retirement age raised to 70 • Smart skin for intelligent clothing and direct human repair • Flying wing planes carrying a thousand passengers 6,000 miles at 600 mph

Author Ian Pearson, Futurologist, BT Adastral Park for BT's Competitive Edge magazine

© British Telecommunications plc 2000

Taking Lessons from Nature

Nature may still have many to teach us in the development and management of increasingly complex systems.

The traditional approaches to system and software design which engineers have been forced to rely on, are notoriously brittle. Designers are typically forced into an often-vain attempt to accurately capture all relevant constraints and behaviours. Once implemented systems are usually slow to change in the face of new circumstances, often failing catastrophically in unexpected situations.

Nature seems very different.

In comparison, it is profligate and even "gung-ho" in its operation. The natural ecologies we see around us are complex communities of interacting populations and individuals. Genetics and sexual reproduction provide an engine for the generation of rival solutions to changing surroundings and Darwinian selection acts as a merciless judge and jury. As a result, life is all around us, stunning in its diversity, hanging on in even the most extreme ecological niches - constantly ready to adapt to radical changes in the environment.

These processes are incredibly effective - witness, for example, the rise of antibiotic resistant bacteria and the success of rapidly mutating viruses such as influenza.

As designers - of systems, businesses, value chains or societies, nature therefore seems, a fertile hunting ground for reliable, dynamic, parallel approaches to computation and problem solving.

As we move to a world of "connectedness", where every-day items, processes and businesses are part of larger fluid, interconnected systems - where better to look for guidance than the ultimate in dynamic networked systems?

We have seen some early applications of systems derived from models of nature - for example the use of artificial neural networks (based on our developing understanding of the chemistry, structure and processes of the human brain) in problems such as pattern classification and speech recognition

Other examples have been widely discussed - for example the use of ant-like behavioural models in the management of dynamic traffic patterns and the rapid derivation of quasi-optimal solutions to problems such as the travelling salesman resource allocation task.

In this paper by Richard Tateson et al of the Future Technologies Group at BT's Adastral Park, the author looks at a number of interesting experiments including:

Use of a model of competitive inter-cellular activity on eyes of fruit-flies to manage the allocation of frequency bands within cellular phone networks. Use of the flocking behaviour of fish and birds, to aid visualisation and mining of complex datasets. Use of an analysis of enzyme actions to design an "information chemistry" architecture for combinatorial problems such as sorting.

This is not an academic issue.

We are entering the age of software agents - autonomous units of software collaborating in cyberspace to achieve complex results, for example personalisation and negotiation. In many cases, such agents will act as our personal proxies - mediating the huge volumes of information that will surround us or conducting transactions on our behalf.

As these agents become more complex, more adaptive, more able to seek opportunity and as we trust an increasing amount of economic activity to them, we will rapidly create an extremely complex, dynamic, virtual ecology permeating and interconnecting many aspects of real world.

The emergent behaviours of information ecologies will have enormous implications for all of us as individuals, companies, jurisdictions and economies - and these may be hard to predict.

Nature in its full complex, adaptive, unforgiving glory has a lot to teach us.

This article is reproduced with the permission of BT Technology Journal http://www.bt.com/bttj/vol18no1/

© British Telecommunications plc 2000

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