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223 Dewey Ave Totowa, NJ 07512 Work 212-816-2298 Home 973-389-2392 Mobile 201-317-7115 |
Jon Hepner
Professional Experience
1998 - Present Salomon Smith Barney New York, NY
Assistant Vice President
n Manage Training Team and coordinate training efforts for global offices, including training all the trainers in both NY and London
n Responsible for interviewing, hiring and training new trainers for global offices
n Develop in-house Excel based charting tool to create advanced charts for bankers and Presentation Technology Center
n Oversee development and deployment of proprietary templates
n Provide desktop support for all bank applications
n Design and implement plans for professional growth and development within individual departments in the Bank
n Create monthly calendar of courses offered
n Deliver training courses to groups of 5-40 students on a regular basis
n Designed Access database to track student enrollment
n Coordinate development of intranet website
n Develop course documentation for all courses taught
n Work with Technology department to coordinate upgrades and rollouts of new products
n Responsible for organizing and delivering the technical training program for 200-500 incoming analysts annually in NY and London
1997 - Present Dover Business College Parsippany, NJ
CIS Adjunct Professor
n Teaching all computer related courses
n
Computer
Applications – Windows NT/2000, Access, Excel, Word, Publisher, PowerPoint,
DOS, VBA Programming, Internet, Outlook
n Preparing regular exams and course work
n Evaluating students’ progress and submitting grade reports
n Teaching faculty personal development seminars
1994 - 1998 CALC/Canterbury Parsippany, NJ
Technical Trainer
n Delivered classes through advanced levels on all software-related classes
n Provided desktop support for various clients
n Developed extensive Excel VBA macros for clients
n Orchestrated and delivered rollout of Outlook 98 to major insurance company
n Installed and maintained NT network for classroom use and training purposes
Education
1988 - 1992 Temple University Philadelphia, PA
BA – English, Communications minor
Software Proficiencies
All versions of entire MS Office Suite through advanced levels, Outlook 97,98 and 2000, MS Exchange, Lotus 1-2-3, Lotus Notes, Paradox, Netscape, IE4, Visio, MS Publisher, FrontPage, Photoshop, Windows 98, NT, and 2000.
Certifications
Microsoft Certified Technical Trainer (CTT), Microsoft Certified Professional (MCP)