223 Dewey Ave

Totowa, NJ 07512

Work 212-816-2298

Home 973-389-2392

Mobile 201-317-7115

[email protected]


Jon Hepner

Professional Experience

 

1998 - Present               Salomon Smith Barney                  New York, NY

Assistant Vice President

n     Manage Training Team and coordinate training efforts for global offices, including training all the trainers in both NY and London

n     Responsible for interviewing, hiring and training new trainers for global offices

n     Develop in-house Excel based charting tool to create advanced charts for bankers and Presentation Technology Center

n     Oversee development and deployment of proprietary templates

n     Provide desktop support for all bank applications

n     Design and implement plans for professional growth and development within individual departments in the Bank

n     Create monthly calendar of courses offered

n     Deliver training courses to groups of 5-40 students on a regular basis

n     Designed Access database to track student enrollment

n     Coordinate development of intranet website

n     Develop course documentation for all courses taught

n     Work with Technology department to coordinate upgrades and rollouts of new products

n     Responsible for organizing and delivering the technical training program for 200-500 incoming analysts annually in NY and London

1997 - Present               Dover Business College                Parsippany, NJ

CIS Adjunct Professor

n     Teaching all computer related courses

n          Computer Applications – Windows NT/2000, Access, Excel, Word, Publisher, PowerPoint, DOS, VBA Programming, Internet, Outlook

n     Preparing regular exams and course work

n     Evaluating students’ progress and submitting grade reports

n     Teaching faculty personal development seminars

1994 - 1998                   CALC/Canterbury                         Parsippany, NJ

Technical Trainer

n     Delivered classes through advanced levels on all software-related classes

n     Provided desktop support for various clients

n     Developed extensive Excel VBA macros for clients

n     Orchestrated and delivered rollout of Outlook 98 to major insurance company

n     Installed and maintained NT network for classroom use and training purposes

Education

 

1988 - 1992                   Temple University                      Philadelphia, PA

BA – English, Communications minor

Software Proficiencies

All versions of entire MS Office Suite through advanced levels, Outlook 97,98 and 2000, MS Exchange, Lotus 1-2-3, Lotus Notes, Paradox, Netscape, IE4, Visio, MS Publisher, FrontPage, Photoshop, Windows 98, NT, and 2000.

Certifications

Microsoft Certified Technical Trainer (CTT), Microsoft Certified Professional (MCP)

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