| JR Smytheries Customer Satisfaction Survey |
| Please respond to each question by selecting the appropriate answer |
| Overall Experience: |
| Product Quality: |
| Professionalism: |
| Product Value: |
| Did the catalog have anything to do with your decision to buy from us? |
| Did the website have anything to do with your decision to buy from us? |
| How did you find out about our company? |
| Are you planning on buying from us in the future? |
| If No, why not? |
| What is your favorite product? (For use in popularity ratings) |
| What did you buy from us? (Name and price please) |