Five Roses Pub
May 2018 - Current
- Greet and seat guests by escorting them to assigned tables.
- Manage in-person and phone reservation and party inquiries.
- Prepare seating assignments before service as well as server floor plan.
- Alert management of any potential or reported customer issues.
- Assist wait and bussing staff with special requests.
- Train new hosts and hostesses.
- Take orders, serve dishes and clean the tables.
- Manage financial transactions.
- Recommending food and drinks based on customer preferences.
March 2017 - May 2018
- Greet and seat customers by taking them to assigned tables.
- Inquire on drink orders and provide information to wait staff.
- Prepare seating arrangements before service as well as server floor plan.
- Address guest requests and complaints.
- Help Bussing staff clean tables.
Noodles and Company
Position: Front of House Ambassador
February 2016 - March 2017
- Record customer orders and repeat them back in an understandable manner.
- Assist in food preparation and sanitation.
- Handle payment for in-person and to-go orders.
- Serve orders to customers at tables.
- Keep tables and dining area clean.
- Package menu items for in-person and to-go orders.
Blufish Sushi Bistro
July 2015 - January 2016
- Greet and seat customers by assisting them to assigned tables.
- Answer phone calls, book reservations and take to-go orders.
- Prepare and package to-go orders.
- Prepare seating arrangements for reservations and incoming guests.
- Handle payment for to-go orders.
Created by: Jasmine Morimoto
Last updated: October 7, 2021