“I am currently seeking employment within a motivated and successful business, whose purpose is to both serve the public and also succeed within their market. I am sure that the skills and abilities that I have acquired can benefit your organization, and look forward in the chance of meeting with you in person. Thank you for the time and attention in reviewing my credentials”.  

 2001-2003               Civic Development Group              Pikeville, KY

Trainer Manager / Telemarketer

▪    After starting as entry level position was raised to manager / trainer title after only one year.

▪   Duties as manager / trainer included introducing new employees to the business, assessing and evaluating the employees, every day.

▪   Kept track of the sales and call levels of the shifts, and made sure that customer accuracy was constant.

▪   Also responsible for the scheduling of employees for shifts.

▪   During the time spent working for Civic Group, individual earnings on my part were constantly beating profit margins set internally by the company.

1998-2001              Pikeville / Pike County Airport         Pikeville, KY

Lineman / Asst. Manager

▪    Duties included handling all ground operations of the airport. This included servicing, fueling, towing of aircraft.

▪    Worked as the local air traffic advisor, giving information to aircraft such as traffic, and flying conditions.

▪     Scheduled local flying clubs, as well as recording all technical information such as type of plane landing, plane I.D. number, time of arrival, departure, and what runway was used.

▪     Purchased and configured point of sale computer system, inventory control, billing, rental, and customer databases.

1995-1996            Omicron Electronics         Warren, MI

Service Manager

▪    Managed all inner workings of the service department, including scheduling of personnel, and customer satisfaction.

▪   Responsibilities included trouble shooting, both computer repair and peripherals.

▪   Actually built computer system from scratch, as well as system software installation.

2004-2005          National College of Business and Technology 

Pikeville, KY

Medical Billing and Coding Degree

▪    Trained to accurately code medical conditions and services, adhering to insurance plan rules and regulations, and also to operate a medical billing program,

▪    Knowledge of ICD Coding, Medicare Coding, Medical Reimbursements, the Systems of Transport and Support, and the Body Control Systems.

▪    Deans list every semester, including graduating high honors within degree.

Pharmacy Technician Degree (Tentative Grad. Date December 2005)

▪    Able to support pharmacist in the acceptance of inventory, packaging prescriptions, inventory control, maintaining records, preparing labels, and processing insurance claims.

▪   Earned recognition of Deans List each semester within degree. 

1991                Oakland Community College           Auburn Hills, MI

Computer Repair Degree

▪    Able to repair, disassemble, reassemble, and trouble shoot problems associated with proper operation of the computer.

▪    Maintained 4.0. G.P.A. throughout certification.

Jerry Lafferty     Director, National College of Business and Tech.

(606) 478-7200

Chris Epling      Career Center Director, N.C.B. &T.

(606) 478-7200

Margaret Wolford     Instructor, N.C.B.&T.

(606) 478-7200

Roberta Wolford       Medical Director, N.C.B.&T.

(606) 478-7200