| Objective: |
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Your company would benefit with me as an employee.
My abilities would help to enhance the overall functionality
as I help with sales, marketing, repairs, web access, web site
design, and construction of computer systems. |
| Experience: |
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Imergent, Inc.
Assistant Manager/Programmer
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Dec. 2000–Present
- Manage programmers.
- Ensure programming code meets multiple browser compatibility
and functions correctly.
- Review and filter E-mail requests sent for site changes.
- Perform changes to web sites as requested by customers.
- Run and create Data Base Entry's, as needed, in Access
and SQL Data Base.
- Maintain order tracking of programming requests.
- Troubleshoot software and programming related issues.
- Assisted in creating a departmental ASP Database. This
Database now utilizes Access 2000, the "Back End Interface"
for our Changes Submission Site.
- Assisted in construction and testing of the departmental
"Front End Interface" to help customers easily
request changes on their storefronts. http://www.storesonline.com/site/changes
- Experience in working on many different sites with any
number of custom elements. The sites included some of the
following: ASP, Flash, CGI, Pearl, Java Script, Library
Items, Templates, PLSQL, etc.
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Freelance
Freelance Programmer / Tech
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Jan. 2000–Present
- Construct web sites with and without ordering options
for those who request my services.
- Construct and setup home computer systems. Offer personal
tech support following construction of the system.
- Intel P4 2.4 GHz, 2.6C GHz, 3.0 GHz
- AMD Duron, XP Barton
- Intel P3 600 Mhz and Dual 933Mhz
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Convergys Corporation
Technical Support Representative
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July 2000–Dec. 2000
- Provided superior customer support to
customers using Windows Millennium.
- Received detailed training in Windows 95, 98, 2000, and
Millennium. This training included the programming architecture
of Windows.
- Resolved problems with home computer systems and met
customer expectations.
- Logged and addressed all problems in the setup of Windows
Millennium and Internet Explorer 5.0 and 5.5 for the home
user.
- Logged known issues, undocumented features, and bugs/glitches,
with Windows Millennium as they arose.
- Participated in special projects which tested software
and design.
- Assisted Supervisor in duties.
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Data Pad, Inc.
Printing Press Operator
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April 2000-Sept. 2000
- Employed as an “on-call” employee
for Apple-One Employment. www.apple-one.com Assigned to
work at Data Pad.
- Maintained a printing press.
- Completed orders prior to their due dates.
- Met and exceeded customer expectations by producing a
quality product.
- Trained new employees.
- Kept machinery clean and presentable helping create a
safe work environment.
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Sento Corporation
Senior Technician
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Oct. 1999 –March
2000
- Solved computer related issues for customers.
- Authorized replacement parts, software, and systems when
needed.
- Diagnosed causes of problems on computer systems.
- Trained and mentored new and existing employees.
- Assisted supervisor in duties.
- Supervised in call escalations and emergencies.
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| Skills: |
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Computer Technical/ Web Design
Skills:
- 6 years experience working with customers
over the phone.
- 6 years experience in web design.
- 2 years experience with ASP and PHP.
- 2 years experience managing SQL Database.
- 2 years experience in database creation and management.
- 4 years experience with JavaScript writing.
- Excellent Management and customer service skills.
- Managed PC and Macintosh networks.
- Able to work professionally without supervision.
- Extensive knowledge in computer hardware and software.
- Ability to learn many programs quickly and use them effectively.
- Working knowledge of the following programs and operating
systems:
- Microsoft Windows 95, 98, 98SE, Millennium, NT4,
2000 Professional, XP Home, and XP Professional.
- Macintosh Operating systems 7, 8, 9, 10 (X).
- Macromedia Flash 4.0, 5.0, MX and MX 2004.
- Macromedia Dreamweaver 3.0, 4.0, MX and MX 2004.
- Macromedia Fireworks 3.0, 4.0, MX and MX 2004.
- Macromedia Dreamweaver Ultra Dev 4.0
- Adobe Photo Shop 5.0, 5.5, 6.0, and 7.0
- Adobe Premier 6.0, 6.5, and 7.0
- Adobe Streamline 4.0
- Adobe Image Ready
- Microsoft WEFT III (Web Embedding Font Tool)
- Stienburgs Wave Lab 3.x, and 4.x
- Cute FTP Pro 1.0, 2.0, and 3.0
- ConTEXT 0.96.x
- Secure CRT 3.x and 4.x
- VNC Remote access
- Windows Remote Desktop (9x, ME, NT4, 2000 and XP
systems)
- Office 97, 2000, XP and 2003(all Professional and
Small Business versions).
- If you would like more information or
an interview, you can email me by clicking
HERE .
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References Available Upon Request
(This is because they have requested their
contact information not be listed online by their personal
request.)
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