They send me free telephone directories. This is how I say "thank you".

An invaluable site. I’m frequently use it to pinpoint local addresses or anywhere in the U.S. And it’s great for getting approximate distances between two addresses or two cities.

If your Microsoft software is giving you fits:

The KnowledgeBase is a database of articles which you can search in hopes of finding an article that recognizes your problem and offers a solution or workaround.

NewGroups are places you can leave a message detailing a problem you’re having. You can go back to that site, say, the next day (or sooner, if you wanted) and probably find an expert has responded to your problem with a suggestion. The expert probably isn’t a Microsoft employee -- just someone who likes to help.

Great photographer!