We offer the following unique services to help your organization to attract more Arab patients:

• Receive Inquiries And Respond In Arabic Language:

With this service, you may announce that your organization will accept inquiries and respond to them in Arabic language. This is especially very helpful to new Arab patients (first time contact). More Arab patients and Arab family members are likely to send inquiries which lead to patient consultation and referrals.
• Order Translation Service (English to Arabic language) for your services, products, special documents for one fee: $25/Arabic web page (More details, see fees below).

Features of ALSS:

• All communications and services are performed by E-Mail or by FAX, you have a choice.
• DMS will respond to your order on a first come first serve basis and we have excellent turnaround time.
• Orders for Arabic Translation material are scanned and JPEG files are prepared:

To view samples of JPEG files (specialists and medical centers), please click here.
JPEG files are sent to you by E-Mail. This will allow your webmaster to place the Arabic material on your web site.

• Arab patient inquiries (Arabic language) received at your office are sent to DMS by your choice of either of the following methods:
• Send and receive Arabic translation for inquiries/responses by FAX to: 

DMS FAX #  (949) 472-4908
• Send and receive Arabic translation for inquiries/responses by E-Mail:

Inquiries are scanned by your staff. The scanned inquiry (JPEG) is sent to DMS by E-Mail as an attachment. DMS will scan your response (translated into Arabic language) and send it back to your office as an attachment.
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• DMS will translate the patient's Arabic inquiry into English language and send it (FAX or E-Mail) back to your office so that to prepare a response (English language) to the patient's inquiry.
• Your response (English language) to the patient's Arabic inquiry is sent (FAX or E-Mail) to DMS for translation into Arabic language.
• DMS will translate your response into Arabic language and send it back to your office according to your choice (FAX or E-Mail).
• Your staff will print your translated Arabic language response on your stationary and send it back to the Arab patient.

Important Notes:
• If your office has a scanner it is best to send/receive documents by E-Mail which has the following advantages:
• Quality of scanned documents is usually better than FAX
• No delays due to busy FAX machines.
• If your staff prefer to use FAX, feel free to do so. However, if  the ink in the original document is not dark enough, you may photocopy the document and then send it by FAX.

How To Order The Service:

• Complete Order Form. Please click Here.
• Mail completed Order Form with your payment

Important Note:
Before accepting orders, payment must be received at our office and an account number is assigned to the customer. Any material received without an account number will not be processed.

Fees:

• Receive Inquiries and Respond In Arabic Language:
• $15/Inquiry Page
• $25/Response Page
• Minimum Order: 
• 10 Inquiries + 10 Responses
• Total Fee: $150 +$250 = $400
• Payment is made in advance and is placed in an account which will deduct fees for ordered services. Orders are not processed for depleted accounts (no balance).

 
• Order Translation Service (English to Arabic language):
• 0.5 Page English Language = 1 Page Arabic Language = $25 
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• Notes:
• When payment for the first order is received, DMS will prepare an announcement (Arabic language, free of charge) to help you in informing Arab patients that your organization will accept/respond in Arabic language. This announcement may be placed at the organization's  web site and in its printed literature. 
• Inquiry Page:

Typically, inquiries include detailed description of the medical situation (history) plus one or more questions. Accordingly, our fees are based on amount of information translated.
• Response Page:

The inquiry may warrant a lengthy response (more than one page). Fees are deducted from the account on that basis. 

Clearly, the amount of material per patient (inquiry/response) may not always be one page.
When this happens, we will advise you to maintain the minimum order of pages (inquiries and responses) so that to avoid delays in processing future inquiries/responses.
It is advisable to establish an account to match the expected number and size of inquiries/responses.
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Subscription - How To Order:

• Complete, click on Order Form and return it with your payment
• Make your check payable to: Doctors Marketing Service

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