My superior paused at my desk: "The boss wants to see you, now."

For weeks I had been dreading this summons. As a new employee in the insurance company�s record room, I knew that I was far from efficient. Unused to the bustle, I was confused by the clamouring phones, the sudden demands for information, and working on different matters simultaneously. At times I�d stop to chat with a co-worker or help someone and was rebuked for leaving my work.

As I headed for the boss� office, my mouth was dry and my hands shook. I desperately needed my job to help at home and continue my education.

My boss, Mr Evans, was leafing through papers which I felt sure listed all my failings. But he looked up and smiled: "Your supervisor tells me that you get along very well with people. I wonder if that isn�t your greatest aptitude. You could be valuable to us in the personnel department. How would you like to try it there?"

I left his office, my heart singing. This kind man had ignored my obvious shortcomings. Instead, he had concentrated on my strong points, actually praising me! Enthused, I determined to work twice as hard as before. And I did, thanks to those few kind words!

�Lucille Campbell