WORK EXPERIENCE

COMPANY A.

M/S. TIME INSTITUTE OF MANAGEMENT EDUCATION.

(South India’s No. 1 Coaching centre)

SHIVAJINAGAR, BANGALORE.

DESIGNATION: CUSTOMER RELATION OFFICER.

COMPANY PROFILE:

Time Institute of Management Education is a professional educational trust manned by a team of professionals, Co-ordinative Executives and career Counsellors with the right exposure.

The organisation conducts coaching classes for various high level entrance exams like MBA (CAT), MCA, GRE, TOFEL, BANK PO’s, G-MAT. The organisation also represents overseas education.

JOB PROFILE:

Planning and implementing marketing strategies.

Analysing current market trends.

Advertising.

Reporting to higher authority.

Arrangement of Database.

Incharge of faculty roaster.

Creating an awareness & quality reputation of the available courses.

Establishing a new customer base of students and achieving sales targets by enlisting new students.

Conducting test at regular intervals and supervising MOCK exams.

Post placement counselling.

Awareness of latest professional knowledge and university notifications in guidance and counselling students for right exposure.
 

ACHIEVEMENTS:

Increased revenue through market research and promotion.

Promoted proper relations.

Successfully increased sales from Rs. Two lakhs to Rs. Four lakhs.

Organised seminars, road shows and career counselling and increased sales by 60%.

Established customers.

COMPANY B.

M/S. SYSTEM DOMAIN PVT. LTD.

TRAINING AND DEVELOPMENT CENTRE

CORPORATE OFFICE, JAYANAGAR.

DESIGNATION : TEAM CO-ORDINATOR.

TENURE : Dec. 1999 - till date

COMPANY PROFILE:

M/S SYSTEM DOMAIN PVT. LTD. is a partnership firm involved in software training and development. It is the sister concern of JETKING(India’s No. 1 Hardware training centre), ORIGIN TECHNOLOGIES (Development centre), WINSYS COMPUTECH (Authorised dealers in Computers).

JOB PROFILE:

Approaching various institutes regarding corporate meeting.

Planning and implementing marketing strategies.

Planning and implementing promotional activities.

Analysing current market trends.

Achievement of monthly targets.

Advertising.

Reporting to higher authorities.

Arrangement of Database.

Inhouse training.

Batch scheduling.

Arrangement for best advertising media.

Reporting on competition status.

Market research.

Payment schedule.

Co-ordinating with clients and reporting to immediate superior.

Managing the sales team.

Handling enquiries and enrollments.

Front office management.

Maintaining individual record of the students to follow up on commercial discipline.

Assistance to the regional manager.

Supervising personality development classes.

Group discussion and interview training.

ACHIEVEMENTS:

Successfully increased sales from Rs. Three lakhs seventeen thousand to Rs. Six lakhs in the first month.

Increased revenue through market research and promotion.

Organised detailed market strategies and promotional activities.

Organised styled means of advertisement for effective presentations.

Promoted proper relations at seminars, road shows, and career counselling.

Handled face to face contacts with new and established customers.

IN A NUT SHELL:

Ensuring that sales and collection targets are met. Update and communicate to the management regarding sales procedures and policies.

Submit reports and keep the management well informed of any progress and ensure that action is taken. Organise seminars and planning strategies for business development. Improvement of company’s sales by guiding the sales team to identify and exploit opportunities for better profitability. Establishment of good rapport with clients.

KEY STRENGTHS:

Effective and efficient hardworking with a go getter attitude.

PERSONAL DETAILS:

FATHER’S NAME : M. E. Ahmed khan

PROFESSION : Retired B. E. L. Officer.

DATE OF BIRTH : 23^rd January 1978.

MARITAL STATUS : unmarried.

EDUCATIONAL QUALIFICATION : Bachelor of Commerce.

COMPUTER KNOWLEDGE : MS Word, Excell & Powerpoint.

LANGUAGES KNOWN : English, Kannada, Hindi, Urdu, Sanskrit & Malayalam.

ACHIEVEMENTS : School Championship Awardee, National level Athlete, State Level Kho-Kho player, NCC ‘A’ Certificate reciever, Choreographer, Music Co-Ordinator, Inter College Cultural team Director.
HOBBIES : Music, Travelling & Photography.

Date:

Place:                                                                                                                     (FARZANA KHANAM)