Entrepreneurship – Grade 12

Alternative Delivery Mode

Quarter 1 - Module 3

First Edition, 2020

 

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Borrowed materials included in this module are owned by the respective copyright holders. Effort has been exerted to locate and seek permission to use these materials from the respective copyright owners. The publisher and author do not represent nor claim ownership over them. Published by the Department of Education – Region X – Northern Mindanao Regional Director:  Dr. Arturo B. Bayocot, CESO V

 

                                                        Development Team of the Module

Development Team of the Module:

 

Authors:             Joel Y. Yacas                                        Janice B. Dominguez                                      

         Author:    Naneth M. Valdehuesa          Joel Y. Yacas                    Ronee D. Quicho       Janice B. Dominguez

                          Mary Cris A. Maquilan                                    Naneth M. Valdehuesa   Ronee D. Quicho                                          Marylinda T. Puzon

                          Charity E. Parel                                               Mary Cris A. Maquilan    Marylinda T. Puzon                                           Denver E. Neri 

                          Lorena Fe S. Anub                                          Charity E. Parel               Denver E. Neri                                           Ethel Lalaine B. Morales

                                                 Lorena Fe S. Anub          Ethel Lalaine B. Morales

 Evaluators: Evaluators:  Cherryl F. Descallar    Cherryl F. Descallar                                                                                        Eddy Lou T. Hamak 

                                                          Eddy Lou T. Hamak

                          Sherriemae V. Reazol                          Sherriemae V. Reazol

 Reviewers:  Illustrator:                                              PSSg Edzel M. Dominguez

 Illustrator:           PSSg Edzel M. Dominguez


Management Team:

 Layout Artist:  

 Management Team:  Chairperson:                              Dr. Arturo B. Bayocot, CESO III

                                                        Regional Director

  Co-Chairpersons:   Chairperson:                                Dr. Arturo B. Bayucot, CESO III Dr. Victor G. De Gracia Jr., CESO V

                                               Regional Director Asst. Regional Director

              Co-Chairpersons:                                              Dr. Victor G. De Gracia Jr., CESO V Mala Epra B. Magnaong

                                                        CES, CLMD

         Members:                                                            Asst. Regional Director Dr. Bienvenido U. Tagolimot, Jr.

                                               Mala Epra B. Magnaong Regional ADM Coordinator

                                               CES, CLMD Elson C. Jamero

                                                         EPS-Designate-TLE

              Members:                     Dr. Bienvenido U. Tagolimot, Jr.  Rone Ray M. Portacion

                                                  EPS-ADM                                      EPS-LRMS


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Printed in the Philippines by: Department of Education  Regional Office 10  Masterson Avenue, Upper Balulang, Zone 1, Cagayan de Oro City, Cagayan de Oro,

Office Address:

Office Address: Zone 1, Upper Balulang Cagayan de Oro City 9000

Telefax: (088) 880-7071, (088) 880-7072Lalawigan ng Misamis Oriental

           E-mail Address: [email protected]

 

                               TABLE OF CONTENTS

 

What I Need to Know

What I Know            What’s In                 

What’s New   What is It  

Target Market            

Customer Requirements

Market Size   What’s More  

What I Have Learned

What Can I Do         

Assessment             

Additional Activities 

Answer Key              

References              

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What I Need to Know

 

 You are done in recognizing potential markets as the second module in entrepreneurship. You already understand the best product or service that will meet the market need. Now, you will continue to learn more about markets - recognize and understand the market.

 Everyone can create a business vicinity map reflective of potential market in one’s locality/town. 

               This module is divided into two topics:

1      Describe the unique selling proposition and value proposition that differentiate one’s product/service from existing products/services.

2      Determine who the customers are in terms of:

a.    Target market

b.    Customer requirement

c.    Market size

What I Know

What I Know What I Know

                    Before we begin with this module, answer the question below. Let’s see if you already have some ideas about Recognizing Potential Markets.

Write True if the statement is correct and write False if not correct.

__________1. Value refers to what the product does for customers that they’re

prepared to pay.

__________2. Marketing concept that was first proposed as a theory to understand

the pattern in successful advertising called Unique Selling Proposition.

__________3. In creating value proposition, entrepreneurs will consider the four (4)

basic elements.

__________4. Unique selling proposition is specific, often citing numbers or

percentages.


__________5. The effective selling using advertising and marketing is part of value

proposition.

__________6. Identify and rank the uniqueness of the product or services character

is one tip for the entrepreneur on how to create an effective unique selling proposition.

__________7. The Entrepreneurs will not consider the health benefits of the

consumers.

__________8. Consumers have common wants and needs.

__________9. The market targeting is a stage in market identification process that

aims to determine the set of buyers with common needs and characteristics.

_________10. Identifying the unique selling proposition will not require marketing

research.

_________11. Targeting a specific market does not mean that you are excluding

people who do not fit your criteria.

_________ 12. Demographic segmentation is the total market divided according to

geographic location.

_________ 13. Knowledge and awareness are variables to consider in behavioral

segmentation.

_________ 14. Service requirement is intangible thing or product not able to be touch

but feel the fulfillment.

_________ 15. Market size is like a world globe measurement.

 

 

 

Lesson

1

Recognize and Understand the Market

 

 

What’s In

In previous lesson we learn about the creation of an entrepreneurial ideas that lead to the identification of entrepreneurial opportunities, which in turn results in the opening of an entrepreneurial venture. In opening the new venture or a business, you need to determine the Unique Selling Proposition (USP) and Value Proposition (VP) of your product as well as your target market.

 What’s New

Activity1. Identify whether Unique Selling Proposition or Value Proposition on one’s product/service.

Example: Langhap Sarap            Example: Unique Selling Proposition

1. Safeguard                       ___________________________                   

2. Love ko to                        ___________________________

3.    Supermarket                   ___________________________       

4.    Surf                                 ___________________________

5.    Bukas kahit anong oras   ___________________________

Activity 2. Determine what method of market segmentation (Geographic, Demographic, Psychological and Behavioral Segmentation) will be used to the following items. 

1.  We have Climate Change.                             ___________________

2.  Over 60 years of age.                                   ___________________

3.  Branded (US Levi’s).                                     ___________________

4.  This product is good for my health.                 ___________________

5. Most People in the community are Roman 

               Catholic.                                                                          ___________________

                                What is It

Value Proposition (VP) is a business or marketing statement that summarizes why a consumer should buy a company's product or use its service. This statement is often used to convince a customer to purchase a particular product or service to add a form of value to their lives. In creating Value Proposition, entrepreneurs will consider the basic elements:

       Target Customer

       Needs/opportunity

       Name of the product

       Name of the enterprise/company

There are many competitors in the market to establish superiority to them. Entrepreneurs should think some alternative and how it works better. An important aspect in Value Proposition must be truthful that will establish credibility to the consumers.

Example: Potential value proposition is most common in small businesses of your locality.

 Aling Charing Sari-sari Store open only from 6:00 am to 6:00 pm, but Aling Charing noticed that there are customers who go nearby town to look for a convenience store at around 10:00 pm to 6:00 am. She believes that this is a great opportunity for her store to operate 24/7. In this example, proposed value proposition: Charing Sari-sari Store, opens 24/7.

The business describes sari-sari store – a basic retail store. The assurance from this value proposition is because of the phrase “opens 24/7”, Aling Charing Sarisari Store opens 24/7, which make it different from other competitors.

 Unique selling proposition (USP) refers to how you sell your product or services to your customer. You will address the wants and desires of your customers.   As entrepreneur, you think of marketing concept that persuade your target customers. The following questions you may ask in doing this, What the customers want? What brand does well? What your competitor does well? 

 

Some tips for the entrepreneur on how to create an effective unique selling proposition to the target customers:

       Identify and rank the uniqueness of the product or services character

       Very Specific

       Keep it short and simple (KISS)

As entrepreneur, present the best feature of your product or services that are different from other competitors. Identifying the unique selling proposition requires marketing research that you will learn from the other modules. In promoting your products or services, make sure that it is very specific and put details that emphasize the differentiator against the competitors. Keep it short and simple and think of a tagline that is easy to remember. Right now, the proposed unique selling proposition: “Charing Sari-sari Store, opens 24/7”.

Readers get confused between value proposition and unique selling proposition. The two propositions are used to differentiate the products from competitors. For example, Jollibee is known to have a Filipino taste burger. This brand has a unique selling point because of its tagline “Langhap Sarap

Unique Value Proposition and Value Proposition are two most famous tools used to explain why prospect customers buy each products and services. Based on each definition, we learn that USP and VP are frameworks of each business industry. The two propositions are valuable for the entrepreneurs.

After you understand the value proposition and the unique selling proposition, now it’s time to understand the target market, customers requirement and market size. A.   Target Market

 

Market Targeting is a sage in market identification process that aims to determine the buyers with common needs and characteristics. Prospect customers are market segment that entrepreneurial venture intends to serve. 

In targeting a specific market, it will exclude people even if it will not fit your criteria. Rather, target marketing allows you to focus your marketing money and brand message on a specific market that is more likely to buy from you than other markets. Product is more affordable, efficient, and effective way to reach potential clients and generate business.

  

Commonly used methods for segmenting the market are follows.

1. Geographic segmentation – the total market is divided according to geographical location.

Variables to consider:

a.    Climate

b.    Dominant ethnic group

c.     Culture

d.    Density (either rural or urban)

 

2. Demographic Segmentation – divided based consumers.

Variables to consider:

a.    Gender

b.    Age

c.     Income

d.    Occupation

e.    Education

f.      Religion

g.    Ethnic group

h.    Family size

 

3. Psychological Segmentation- divided in terms for customers think and believe.

       Variables to consider:

a.    Needs and wants

b.    Attitudes

c.     Social class

d.    Personality traits

e.    Knowledge and awareness

f.      Brand concept

g.    Lifestyle

 

4. Behavioral Segmentation- divided according to customers behavior pattern as they interact with a company.

       Variables to consider:

a.    Perceptions

b.    Knowledge

c.     Reaction

d.    Benefits

e.    Loyalty

f.      Responses

B.   Customer Requirements

 

 Customer requirements are the specific characteristics that the customers need from a product or a service.

          There can be two types of customer requirements:

1.     Service Requirement

2.     Output Requirement Service Requirement: 

Intangible thing or product that is not able to be touched but customer can feel the fulfillment. There are elements in service requirement like on-time delivery, service with a smile, easy-payment etc. It includes all aspects of how a customer expect to be treated while purchasing a product and how easy the buying process goes.

Output Requirements: 

Tangible thing or things that can be seen. Characteristic specifications that a consumer expects to be fulfilled in the product. Costumer that will avail services as a product, then various service requirements can take the form of output requirements. For example, if the consumer hires a multi cab, then on-time arrival becomes an output requirement. Customer buys gadgets (phone speaker), the specification like the loudness and clarity are the output requirements.

C.   Market Size

Entrepreneur’s most critical task is to calculate the market size, and the potential value that market has for their startup business. Market research will determine entrepreneur possible customers in one locality. 

 

What is Market Size?

Market size is like a size of arena where the entrepreneurs will play their business. It is the approximate number of sellers and buyers in a particular market. Companies are interested in knowing the market size before launching a new product or service in the area. In determining the market size, entrepreneur will conduct a strategic marketing research from reliable sources using the following method. First step is to estimate the potential market – approximate number of customers that will buy the product or avail your services. Second step is to estimate the customers who probably dislike to buy your product or avail the services. Third step is for the entrepreneur to estimate the market share, that means plotting and calculating of the competitor’s market share to determine the portion of the new venture. Market size become the most important if you ever need to raise funding for your business.

 

 

What’s More

Based on the previous discussion:

1.    Discuss the unique selling proposition and value proposition.

2.    What are commonly used methods for segmenting the market?

 What I Have Learned

Entrepreneurs will take a look at each customer’s demand in the market. Understanding your market will help reach your goal to compete with bigger competitors. Building positive relationships with customers required more understanding in customers purchasing motivations and habits. 

______________________ and ____________________ basically joint hand in hand to promote its product and services. __________________is a sage in market identification process that aims to determine the buyer common need and behavior.

There are four (4) methods for segmentation, ________________, _______________, _______________and ___________________. There are two types of customer requirement the __________ and __________, the tangible and intangible things.

Understanding your market will help reach your goal to compete with bigger competitors.

 

 

 

 

 

                        What I Can Do

 

 

As an entrepreneur, you are planning to have a business. Use these following questions as your guide.

1.    What product you want to sell?

2.    Apply the concept of value proposition and unique selling proposition.

Make a tagline for your chosen product?

3.    Who is your target market? 

 

 

 

Assessment

 

 

          Multiple Choice. Select the best answer.

____1. What is the relationship between unique selling proposition and value      proposition.

a.    a framework of each business industry

b.    meet your competitors needs wants.

c.     persuades another to exchange money for a product service’s

d.    connected with only one particular thing.

 

____2. The following variable to consider in behavioral segmentation, except.

a.    perception

b.    brand concept

c.     reaction

d.    benefits

 

____3. What is the function of Value Proposition?

a.    use to power up sales

b.    convince customer to purchase a particular product or services.

c.     customers buying habits

d.    provide value to your customers

 

 

____4. Give example in promotion using Value Proposition and Unique Selling         proposition.

a.    with the slogan “Langhap Sarap

b.    ordinary sari-sari store

c.     multinational business

d.    fruit shake stand

____5. ________________ will determine entrepreneur possible customers in one locality.

a.    Market design                        c. market research

b.    Market strategy            d. market size

____6. The term behavioral segmentation refers to:

a.    divided based on consumers

b.    divided in terms for customers think and believe.

c.     divided according to geographical location.

d.    divided according to customers behavior pattern as they interact with a company.

____7. What is market size?

a.    tangible things that can be seen.

b.    Size of arena where the entrepreneur will play their business

c.     The most important part to the success of the company

d.    another variation of segmentation marketing.

____8. Considered favorable indicators for doing business in that particular location.

a.    structure of the segment

b.    capability of the business

c.     size and growth of the segment

d.    segmentation marketing

 

____9. Select type of customer requirement

a.    service requirement                c. service responsibility

b.    service oriented                      d. service fulfillment

____10. This refers to how you sell your products or services to your customer.

a.    Value proposition                    c. Selling proposition

b.    Unique selling proposition       d. Marketing concept

 

 

____ 11. Tips for the entrepreneur on how to create an effective unique selling proposition to the target customers, except.

a. Identify and rank the uniqueness of the product or services characteristic. b. Very specific

c.     Keep it short and simple

d.    Completeness of proportion

 

____ 12. Geographic segmentation refers to:

a.    Divided according to geographical location

b.    Divided based consumers.

c.     Divided in terms for customers think and believe

d.    All of the above

 

____ 13. Service requirement _____________ thing or product not able to touch but customer can feel the fulfillment.

a.    Tangible                                 c. Service

b.    Intangible                               d. Output

 

____ 14. Tangible things that can be seen refers to what?

a.    Service requirement               c. customer requirements

b.    Output requirement                 d. Entrepreneurs output

 

____ 15. What is the first step in conducting a strategic marketing?

a.    Estimate the potential market

b.    Estimate the customers who probably dislike buying your product

c.     Estimate the market share

d.    Estimate business funding.

  

Additional Activities

Give at least 5 products being advertised or promoted on television. Evaluate each one according to its USP, VP, method of segmentation used, customer requirements, and who are target customers.

 

Product Name

 

USP

 

VP

Method of Segmentation

Customer Requirements

Target customers

Ex. Jollibee

Langhap Sarap

Filipino taste burger

 

Psychological

Service & Output

 

All people

 

1.

 

 

 

 

 

 

 

 

2.

 

 

 

 

 

 

 

 

3.

 

 

 

 

 

 

 

 

4.

 

 

 

 

 

 

 

 

5.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Kudos! You have finished Module 3. Get to know more about Market Research in Module 4.

 

Answer Key  

 

                             What I know:           

          What’s new:

                      1. T 

          

        Activity 1:                              

                      2. T 

           

             1. Unique Selling Proposition

  3. T 

           

           2. Value Proposition

  4. F 

           

             3. Unique Selling Proposition

  5. F 

           

           4. Value Proposition

  6. T 

           

             5. Unique Selling Proposition

  7. F 

           

                     

  8. T 

         

        Activity 2:                              

  9. T 

           

 

1. Geographic                    

10. F 

           

 

2. Demographic

                    11. T 

           

 

3. Psychological

                    12. F 

           

 

4. Behavioral

13.  F 

14.  T

15.  F

 

           

 

5. Demographic

           Assessment:

           

 

What I Have Learned

1. A 

10. B 

 

1. Unique Selling Proposition

2. B 

11. D 

 

2. Value Proposition

3. B 

12. A 

 

3. Target market

4. A 

13. B 

 

4. Geographic

5. C 

14. B 

 

5. Demographic

6. D 

15. A 

 

6. Psychological

7. B 

           

 

7. Behavioral

8. C 

           

 

8. Service

9. A 

           

 

9. Output

10. B 

 

 

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