career

Steven Ray Raper
Home - (704)923-0387
[email protected] (email)

Interests in helping the homeless, exercising at the YMCA, learning any new technology, assisting the youth pastor in the local church, computers (rebuilding and programming), web design, and meeting new people. Software experience that I am very proficient in: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Publisher, Microsoft FrontPage, Microsoft Power Point, Microsoft SQL Server 2000, Microsoft NT 4.0, Microsoft Windows XP (Professional and Home), Microsoft ME, Microsoft 2000, Microsoft Server 2000 and 2003, Microsoft 95 ands 98, Microsoft Exchange 2000 and NT, WordPerfect, Crystal Reports, Lotus Software, Quick Books, C+, C++, Visual Basic, Symantec Protection Software, Computer Associates Protection Software, Cisco Networking, Novell Networking, BlackBaud�s Raiser�s Edge, and BlackBaud�s Accounting for Nonprofits.
Education
2003-2004             Charlotte Medical Center Training     Charlotte, NC
? Trained in the latest techniques of how to maintain a clean server.
? Trained in maintaining strong structure with a Cisco Network.
? Trained in providing a safe intranet structure.
? Trained in securing a strong firewall protection from any sort of invasion to servers.
? Trained in usage of Microsoft Exchange and ridding any viruses that infiltrate themselves in a secure network.

2002-2003                IBM and Bank of America                     Charlotte, NC
? Trained in Migrating Servers from NT to 2000.
? Trained in upgrading workstations to a uniform of platform of XP Professional.
? Trained in information recovery and data storage.

2002-2004               Microsoft                                                 Charlotte, NC
? Trained in laying cables for network of computers.
? Trained in setting up a backup system and server retrieval.
? Trained in setting up routers and switch boxes throughout a network.
? Trained in usage of server software, and web page designing software.

2002-2004                Telecomm & ITC Delta Comm            Charlotte, NC
? Trained in laying digital telephone cables.
? Trained in programming digital phones.
? Trained in wiring digital telephone systems.

2002-2003                Seminar Training provided by              Charlotte, NC
                                   Charlotte Rescue Mission
? Trained in public speaking in impromptu situations.
? Trained to speak to the media.
? Trained to provide written reports to CEOs and Board of Executives.

2000-2003                BlackBaud University                            Charlotte, NC
? Trained in usage of software.
? Trained in preparing reports and exporting to Crystal Reports.
? Trained in manage a clean database.

1997                       Three Rivers Community College        Poplar Bluff, MO
? Emergency Medical Technician License
1994�1996             Three Rivers Community College     Poplar Bluff, MO
? A.A.S., Computer Information Systems...

Employment
August 2006 - Present Toys R Us Gastonia, NC
Sales Associate

October 2005 - March 2006 Tru-check Meter Services
Office Manager

July 2005 - October 2005 Sprint-Nestel Charlotte, NC
Business General Specialist

August 2004-October 2004 Home Depot Gastonia, NC
Cashier

2000-2004 Charlotte Rescue Mission Charlotte, NC
Information Systems Manager - Operations Donor Systems Coordinator - Development
? Manage the info structure of 40 to 50 PCs, as well as the network.
? Manage and maintained the web page.
? Maintained a strong security base for all information that was stored      on servers.
? Trained employees on the many facets that are used in the technology age.
? Kept accurate records of all technology brought to the mission.
? Rated as most successful employee to the department and to the mission.
? Running accurate financial reports for the board monthly meetings
? Maintain clean donor database.
? Analyze reports for executive meetings.
? Entry financial donations.
? Assist in marketing strategies.
? Acted as primary officer in customer services.
? Located over $400 thousand dollars that was being misused by out source marketing department.

2002-2003 Radio Shack Gastonia, NC
Sales Representative
? Maintain cash drawer.
? Selling of cellular phones through Sprint and Verizon.
? Maintain good customer relationship skills.
? Assist in layouts and inventory.

1999�2000 K-Mart. Charlotte, NC
Sales Representative & Department Manager of Home Electronics
? Was rated number 1 in sales of warranties.
? Promoted to Department Manager after 4 months with company.
? Developed excellent customer relationship skills.

1997-1999 Doniphan R-1 School System Doniphan, MO Para-Professional
? Assist teacher in planning class schedule.
? Grade papers for 4 different teachers.
? Assist children with several different learning disabilities.
? Care for children with physical disabilities.

References
Available upon request.