Hugging
Hedgehog Creations
Policies
and Information
|
|
Welcome, my name is Alexis Guethler. I am the owner, saleswoman, and designer for
Hugging Hedgehog Creations. I am a self
taught wire wrapper, which is my favorite handmade jewelry medium for its
delicacy and beauty. All pieces are
handmade by me. I started by making a
few pieces for myself, and have compulsively beaded ever since. In addition to my jewelry habit, I am a part
time environmental educator, and a full time military wife. I am proud to be the wife of a Navy P-3 pilot
stationed at Kaneohe Bay Marine Corps Base,
I work with high quality materials from around the world. I will always disclose the materials used to
the best of my ability. Unless otherwise
noted all silver metal is sterling silver.
All lower grade metal will be explicitly discussed. Beads are either semi-precious or glass,
please feel free to ask. All gold
materials are gold filled unless otherwise noted. Gold filled materials are a standard in the
handmade jewelry industry due to the expense and softness of pure gold. Gold fill is a heirloom quality jeweler's metal that was used extensively
in the 1800's and can with reasonable care can last for generations. Heat and
pressure is used to permanently bond 14 karat gold to a core of brass or other
base metal. It is not the same as gold plated, which is a cheap, thin coating
of gold only about a molecule thick. 14 karat rolled gold has around 100 times
more gold in it than gold plated. Gold filled jewelry does not discolor or
flake off like gold plated does. The
surface is totally covered with a thick layer of 14 karat gold, and that is
what comes in contact with your skin, all gold making it excellent for people
with non-gold metal allergies.
Hugging Hedgehog Creations welcomes the chance to merge your vision with my expertise. Each of my pieces is one of a kind, but for something truly you a custom order may be the answer. Custom orders are also the perfect way to match any formal, prom, or wedding ensemble. It is difficult to find fashionable styles in the perfect colors and quality materials (sterling and gold – versus the base metal in most fashion jewelry). Before you run from store to store looking for that perfect piece of jewelry, ask me for a custom order quote and marvel at my competitive prices.
Most of my findings are sterling
silver which is considered a hypoallergenic metal. I am very willing to customize your jewelry
to meet your metal allergy needs. This
can be done at minimal cost and usually will not delay your order. Nylon ear wires can even be ordered if you
cannot wear any metal(I do not have these on hand so your order will be delayed).
Checks are welcome, however items will be held until the check clears and will then be promptly shipped. A $25 dollar returned check fee will be assessed if the check is returned. All bank account and credit card payments are processed through Paypal. Paypal offers security and has the lowest identity theft of any online shopping cart service, please see their website for more details ( www.paypal.com ). Registration is not required to use the paypal service.
If you aren't delighted with your purchase, please return it for an exchange or full refund within 30 days of receipt. Everything you see on this site is handcrafted by me and I want you to be happy with your new jewelry. I stand by my designs for their quality, durability and beauty. All materials for exchange or refund must be in original untarnished or non-scratched condition unless there is an error in workmanship. Wire wrapped and semi-precious stone jewelry are both very durable. However, natural variations in the material could cause weak areas or faults that cannot be identified in advance. In addition, silver jewelry should not be exposed to chlorine or cleaning chemicals as it may damage and pit the metal. Sleeping in beaded jewelry is also not advisable. If your item should break, you may return it to me for a one time free repair. Your only charge will be shipping to me and for any lost components at cost. A repair fee may be assessed for future repairs unless I find that the workmanship or material were faulty. Your items will be repaired as quickly as possible, though there may be some wait time required to accurately match the beads or style of the item. I will cover the cost of sending the item back to you. Please call or email me before sending any merchandise to me through the mail.
All non-custom order items will be shipped within 7 days of ordering – generally sooner. Shipping is through USPS priority mail, although other arrangements can be made if you contact me. I will email you once your items have shipped. Priority mail generally takes from 5-8 days for delivery to the mainland.
Have a special someone you would like to get a gift for and
don't know what they would like? Get them a gift certificate! Gift certificates can be used in person at
shows, or I will contact your special someone to find out their personal style
and custom create something just for them.
Gift certificates can be also be used for online
purchases.
|
|
|
|
|
|
|