David J. Rice

My background includes working for large, medium and small size companies fulfilling multiple roles and responsibilities over the last 11 years.  From executing recruiting, sales and marketing to managing projects, I have worked with leading organizations in the insurance, manufacturing, health care and financial services industries. 

I offer management experience working with many types of people executing requirement gathering processes, continuous process improvement and strategy development and implementation.  Functional experience includes sales, marketing, human resources, recruiting and operations management.

Strategic Business Development               Marketing Planning and Implementation                             Sales Management
Customer Relationship Management        Engagement Management                                                  Recruiting & Retention

St. Norbert College    #3 2004 US News & World Report Best Colleges
De Pere, Wisconsin
May, 1994 - Bachelor of Business Administration        Minor in History 

International Training Consultancy  Strategic Selling, 1999 & 2000
Rick Wilcoxen & Associates Real World Selling Skills 2001
University of WI, Milwaukee PMP Project Management Classes 2002-2003

North Shore Technology Advisory Committee                                  AbilITy Connection  (www.abilityconnection.org)
Vice Chair                                                                                          Chair, Recruitment Committee

Goodwill Industries                                                                           Head Coach
Business Careers Training BAC                                                            5^th 6^th, and 7^th Grade Girls and Boys Volleyball

Cornerstone Consulting, Inc.                                       May 2004 to Present
Market leading private software product development and consulting firm

Sales and Marketing Director

Researched, designed and developed a company re-branding effort.  Strategically targeted the 10 year anniversary as the launch date for new positioning, messaging, identity, creative platform and marketing theme for the company.   Interactive (website/e-marketing) and print elements to be implemented from creative platform and themes.  

 Managed Fortune 500 critical accounts delivering 90% of company revenue and developed 8+ million dollar pipeline in less than 12 months.  Developed and implemented a detailed sales and marketing plan including market research/analysis, sales & marketing processes, milestones and deliverables.  Diversified customer base from a single 1.75 million dollar account (half of the business) to 5 half million+ dollar accounts.

Led selection process and implementation of a market leading customer relationship management system.  Defined lead development and opportunity management process, converted GoldMine data and built business reports for sales and marketing management.

Director, Business Development

Overall management and leadership responsibility for engagement management, new account development and client satisfaction.  Managed consultant delivery activities and support.  

Project Sponsor for the selection and implementation of a market leading zero client Customer Relationship Management (CRM) system, Salesforce.com.  Managed data cleansing and conversion process, user training and system design processes.   Implemented new data collection and distribution processes for Milwaukee, Minneapolis and Denver locations.

Developed multiple off shore development partners for software delivery options for clients.  Managed full lifecycle development processes, assigned roles and managed communication and cultural challenges in execution.

Sycamore Group, LLC / Wipfli                                        May 2000- August 2003 
Innovative IT Management Consulting Firm.  Sycamore Group, LLC and Wipfli Ullrich Bertelson, LLP merged 9/02

Sr. Manager, Enterprise Consulting

Senior Manager with Wipfli’s Enterprise Consulting Practice.  Focused on delivering IT strategy and CRM selection and implementation expertise to Wipfli clients.   Billable projects included: 

o       Project manager and business analyst developing business vision and IT technology roadmap for a growing municipality.  Interviewed multiple departments and confirmed collective vision.  Developed a plan to including multiple projects migrating from “as is” to “to be” for people, processes and technology.

o      Business Analyst for a Business Intelligence tool software selection.  Gathered requirements, researched prospective vendors, interviewed short list of vendors, lead final demonstrations.  Delivered implementation plan, budget and final vendor recommendations.

Project Manager for a Customer Relationship Management (CRM) conversion project from Salesforce.com to ON Contact.  Selected technical and functional team members, developed project workplan, facilitated communication plan and executed the project.  Project included consolidating data sources, mapping relationships, cleansing data and managing the delivery team.  Trained users on new system and delivered the updated system a week early.

Director, Business Development

Lead Account and Engagement Manager for the development of new clients for Sycamore and SpiderLogic.  Created differentiated positioning for Sycamore and SpiderLogic focusing on specific markets and messages.  Targeted executive level relationships in 250 million to 1 billion + dollar companies.  Focused on financial services, insurance and manufacturing companies.  

Project Sponsor for the selection and implementation of a market leading zero client Customer Relationship Management (CRM) system, Salesforce.com.  Rolled-out the system to two divisions at multiple locations.  The project included gathering business requirements, developing sales and account management processes, process improvement, designing management reporting, training and rolling out the system to the sales team. 

Managed a six-month telemarketing effort.  Business needed to diversify the contact list and develop market knowledge to effectively build more value relationships.  Selected two telemarketers built a communication process and managed the effort fine-tuning scripts and contact focus.  Followed up with targeted contacts to confirm lead value.  Focused efforts on Milwaukee and Chicago to identify new relationships and opportunities.

Assisted in the creation of a new IT services firm called SpiderLogic.  Developed and implemented the sales and marketing plan, service offerings, differentiators, value propositions and built a new client base to deliver application architecture and integration services. 

Grew SpiderLogic revenue from 300K to 1.5 million in revenue in three years  

Enterprise Account Manager

Managed existing and grew new customer relationships in Enterprise Accounts.  Introduced Specialty Account Managers where appropriate, facilitated the sales process and grew 3 million dollar territory to 5 million in 6 months.

Managed over 50 consultants in 20 active customers stretched from Kenosha to Sheboygan.  Managed assignment reviews, consultant reviews, account planning and new account development for midsize clients.   

Led the IBM Midrange (AS/400) line of business growing the consultant base from 50 consultants to 70.  Focused on IBM’s latest technologies including WebSphere and Net.Commerce closing web development projects unique to IBM’s Midrange platform. 

Developed and maintained Milweb.com (Compuware Milwaukee Intranet).  Developed HTML templates and graphics for 50 page site utilizing Dreamweaver 2.0, 3.0 and notepad.  Migrated HTML pages to ASP pages utilizing a single style sheet.  Trained two consultants in HTML,JavaScript and ASP.  

Managed the recruiting effort to hire 135 new consultants in less than two years for the Professional Development Program.  This program led college graduates through an 11-week training program and mentored them to be computer programmers.  Typically, one in five candidates selected for an interview would be a fit for the program.  The interview process involved leading prospective consultants through a logical thought process to determine not only competency, but desire to prosper in a difficult technical environments.  Met or exceeded all goals and achieved a 98% success rate in graduation and retention.

Facilitated off shore recruiting efforts in the UK and South Africa.  Screened candidates, set up interviews and managed logistics including immigration procedures and hiring processes.

 Managed facilitation of multiple Open Houses to attract currently employed prospective consultants.  Coordinated presentations, tours and communication/feedback channels from sales, technical resource management and consultant employees engaging invited guests.

Lead recruiting efforts for multiple lines of business including emerging technologies, project management, mainframe and midrange.  Developed the capability to technically screen candidates to ensure competency.

Computer Associates, Inc.                                               August 1994 – April 1996 
Privately Held Executive Recruiting Firm                                                                        

Technical Recruiter

Top recruiter in volume of placements.  Focused on building relationships with client human resource contacts to fulfill specific requirements with excellent candidates. 

 Worked directly with president to develop a strategic business plan including Internet recruiting, compensation plans for employees and an internal technology plan.

References available by request