Purchasing Behavior Survey
Name:
Age:
Education
High School or below���������������� Diploma��������������� Graduate��������������� Post Graduate��
Current Status
������������������������� Working��������� Non Working
I consider myself a _________ user of mobile phone (please tick any one below)
Heavy������������������������ Moderate�������������������� Low End user
I prefer
Nokia��   ��   ��� Sony��     ����� Motorola��     ����� LG�����     �� Spice����     ��� Fly����  ��   � Others
Because of
Battery Life������� Looks��������� Services��������� User friendly��������� Sound��������� Quality
Other than talking, which features do you use the most? (Rate on 1-6, 1 = Maximum use & 6 = Minimum use)
Messaging��������� Camera��������� Music��������� Internet��������� Email��������� Gaming
Rate the importance of each attribute in choosing mobile phone.�
��������� (Rate on 1-5)
��������� 1.Extremely important
��������� 2.Important
��������� 3.Average
��������� 4.Not important
��������� 5.Extremely unimportant
Price����������� Brand����������� Looks����������� Features����������� Weight
� 1. Information from advertisements help me in making� purchase decision.
            Strongly Agree��       � Agree      ��� Neutral���       Disagree��      � Strongly Disagree
2. Celebrity endorsements of the cell phone brand influence my purchasing decision.
Strongly Agree��       � Agree      ��� Neutral���       Disagree��      � Strongly Disagree
3. If I am not offered the manual demonstration of cell phone features, I may not be purchasing from that particular retail store.
Strongly Agree��       � Agree      ��� Neutral���       Disagree��      � Strongly Disagree
4. The knowledge of counter salesman/demonstrator positively contributes to my purchase decision.
Strongly Agree��       � Agree      ��� Neutral���       Disagree��      � Strongly Disagree
5. I am not attracted by the multiple features offered by cell phone but few which I am seeking into it.
Strongly Agree��       � Agree      ��� Neutral���       Disagree��      � Strongly Disagree
6. The ambiance & the distance of store don't matter for store selection.
Strongly Agree��       � Agree      ��� Neutral���       Disagree��      � Strongly Disagree
7. I would prefer the specialty brand retail store (Nokia Priority & Moto Zone, of single brand) than multi brand retail store. (The Mobile Store & Subhiksha)
Strongly Agree��       � Agree      ��� Neutral���       Disagree��      � Strongly Disagree
8. I would like to change my cell phone/handset every year.
Strongly Agree��       � Agree      ��� Neutral���       Disagree��      � Strongly Disagree
9. Cell phone is not a need .
Strongly Agree��       � Agree      ��� Neutral���       Disagree��      � Strongly Disagree
10. The cell phone helps me in reducing the burden of carrying digital diary, laptop, camera & stationary.
Strongly Agree��       � Agree      ��� Neutral���       Disagree��      � Strongly Disagree
Thank You for giving your valuable time.
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