Having trouble loading games on Grab.com? Read on!

Hi everyone,

About every other day I see a new thread on Grab.com about users' difficulties with loading games. The issue can usually be attributed to one of three problems, which are listed below. Hopefully this site helps resolve common game-loading issues that are due to missing plug-ins.

Have fun and happy gaming!
--Helly
(a.k.a. hellykwee)

Added:

My Grab FAQ page.

For HTML help on Grab, check out BlueDaisies101's helpful site:

For more HTML tutorials, check out some of these links:

HTML Goodies (a primer)

More HTML lessons

Another cool site on how to make your own Glitter Names

1. Java applets and JavaScript

a. Download the JRE: Some games come in the form of Java applets, and if you're using Windows XP, you'll need to download the Java Runtime Environment (JRE) from Sun's site.

b. Checking JavaScript: This site: http://academic.sun.ac.za/mathed/Shoma/GetJava.htm automatically detects your browser and whether or not you have Java and JavaScript enabled. If not, it details how to enable Java in your browser.

(in the event that the above link is down, here is a local copy, with only the instructions (no auto-detection of settings)).

2. Shockwave games or Flash games

Shockwave and Flash are both developed from the same company, Macromedia. You should only have to download the Shockwave player, that will enable you to view Flash, as well, as detailed in the following FAQ:
http://www.shockwave.com/sw/help/player_faq.html

But if you really want to have the option of downloading and installing both the Flash player and the Shockwave player, you can go directly to the Macromedia download site here:
http://www.macromedia.com/downloads/

3. ActiveX controls (relates to web browser security settings)

First off, what is an ActiveX control? The following definition from Webopedia says:

A control using ActiveX technologies. An ActiveX control can be automatically downloaded and executed by a Web browser. ActiveX is not a programming language, but rather a set of rules for how applications should share information. Programmers can develop ActiveX controls in a variety of languages, including C, C++, Visual Basic, and Java.

An ActiveX control is similar to a Java applet. Unlike Java applets, however, ActiveX controls have full access to the Windows operating system. This gives them much more power than Java applets, but with this power comes a certain risk that the applet may damage software or data on your machine. To control this risk, Microsoft developed a registration system so that browsers can identify and authenticate an ActiveX control before downloading it. Another difference between Java applets and ActiveX controls is that Java applets can be written to run on all platforms, whereas ActiveX controls are currently limited to Windows environments.

Sooo... problems arise if your ActiveX controls are disabled. Here's how you check:

In your Internet Explorer application's menu bar, click on Tools and select Internet Options.
On the Internet Options screen, click the Security tab (near the top of the window).
Click Custom Level... near the bottom of the window.
On the Security Settings window, scroll down until you see a section labeled "ActiveX controls and plug-ins".
If anything in this section is marked Disabled, change it to Enabled or Prompt. Do this only for controls containing the word ActiveX in the description.
Click OK on the Security Settings window; click OK on the Internet Options window.
Navigate to the game you were having trouble with, or Refresh your browser if you were already there.
Anytime you are prompted to use ActiveX controls and plug-ins, click Yes.

4. A note to Firefox users:

I use both IE and Firefox intermittently, and have discovered (as many of you already have) that Firefox has trouble loading games that don't conform to any of the above 3. One good example: the games that require the PopCap loader. PopCap games include Bejeweled, Zuma and Chuzzle. So if you're wondering why you can't load any of those games in Firefox, it's because of difficulty with the game loader-- probably an incompatibility with the Netscape/Mozilla family of browsers. If you really must play those games, I'd suggest using IE to play them, and Firefox for everything else :-)

Happy Gaming!

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