Stefan Heline

 

 

Professional Summary

 

Result and quality oriented professional with over 19 years of experience in Information Technology including technical management, application development, e-business infrastructure and security.  Technical, as well as technical consulting experience in many industries, including aerospace and defense, e-commerce, manufacturing, pharmaceutical, healthcare, government and corporate enterprise initiatives.   Experienced working in highly volatile environments demonstrating key competencies of strategic leadership, adaptability, forward thinking and business innovation.  Efforts have focused on improving the quality of the products and services delivered, with regard to the cost of implementation and the impact on the execution of World-Class principles.

 

Key Capabilities

 

 

ü       Software Development Life Cycle

ü      Unified Modeling Language (UML)

 

ü       Rational Unified Process (RUP)

ü      Six-Sigma

 

ü       Project Management

ü      Risk Management

 

ü       Total Quality Management (TQM)

 

 

Career History

 

Pratt & Whitney, United Technologies Corporation, CT                             4/01 – Present

 

Principal Consultant / IT, Shop Floor Execution                                    9/03 – Present

Responsible for customer support and portfolio management of an outsourced applications development and maintenance organization.  Primary tasks include budget planning and monitoring for $2M+ in new development and $8M+ in production support; coordination of user requirements, demand management and engagement of IT business functions including Enterprise Architecture, IT Security, Quality Assurance and IT Compliance, Financial and Procurement.

 

Achievements

·         Principle architect of the reengineering of the IT Software Development Life-Cycle based on ISO/IEC 12207 Software Life-Cycle Processes and Rational Unified Process (RUP) including definition of standard procedures.

·         Technical Management of the integration the SAP R/3 Production Planning and Execution implementation with iBASEt Solumina Shop Floor Execution and Quality Management system using SeeBeyond ICAN 5.0 EAI software tools.

·         Managed the requirements to upgrade PCs running Windows NT 4.0 to the latest Windows 2000 operating system to mitigate security concerns in the manufacturing environment.

·         Managed the replacement of an obsolete Direct Numerical Control (DNC) system that is responsible for the communication link between 800+ CNC/NC machine tools with the central library management system.

 

 

 

Principal Consultant / IT, e-Business Program                                           4/01 – 9/03

Responsible for providing technical management and direction for solution providers of e-Business projects.  Primary tasks include management and coordination of solution development teams including internal IT staff, outsourcing service providers and contract personnel; worked with internal and external customers to understand business requirements and provide strategic planning and coordination of technical infrastructure projects.

 

     Achievements

·         Implementation of the Plumtree Portal solution for the launch of the JSF Enterprise Network (JEN) as a collaboration platform for Pratt & Whitney and its partners on the Joint Strike Fighter (JSF) Program.

·         Provided coordination between corporate infrastructure team, software development provider, internal architecture team and e-Business infrastructure team in the deployment and continuous support of a Documentum based solution for data exchange between partners on the JSF Program.

·         Evaluated and implemented an automated load testing tool for the production qualification of web based e-Business solutions. Use to identify performance constraints and eventually demonstrated that a key strategic project was capable of exceeding load requirements prior to production deployment.

·         Responsible for the development of an Information Assurance Plan for the protection of proprietary information and protection under US International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR).

·         Responsible for the continuous oversight of the Help Desk and Production Support function and overall quality assurance for the JSF Enterprise Network (JEN). Coordinate change management activities of corporate and business unit IT organization as they impact the JSF Enterprise Network (JEN).

 

 Command Systems, Inc., Farmington, CT                                                            6/98-4/01

 

Practice Manager / Professional Services, e-Business                        11/99 – 4/01  

Project Manager / Professional Services                                                 6/98 – 11/99  

 

Responsible for leading small application development teams in the delivery of Internet-based solutions to many external clients and internal customers. Primary tasks including establishing technical and marketing direction for the Web Technology practice, partnering with sales team in the preparation and presentation of solution proposals, cost, schedule and quality management for consulting projects and technical development and mentoring of development staff.

 

·         Involved with the management team in the establishment of the technical direction for Internet technology and client/server projects, including the development of technical, management and cost proposals for potential client projects.

·         Working closely with the Sales Organization, developed and presented several winning proposals for potential and existing clients suggesting innovative and technical sound solutions using Internet.

·         Managed and delivered Internet-based Physician Referral System for private Health Maintenance Organization in 4 months. Implemented using Windows DNA architecture on Windows 2000 using Rational Rose, Visual Basic and Visual InterDev, custom COM+ components and SQL Server 7.0.

·         Managed and delivered a Lobbyist Information Management System for the Connecticut State Ethics Commission to comply with state regulations to allow online registration of lobbyists and reporting of financial statements with the state. Technologies used include Visual InterDev, Active Server Pages, Microsoft ODBC, IBM Universal Database (UDB) and CyberCash CashRegister.

·         Managed the cost, schedule and technical architecture for many Intranet application projects for a large pharmaceutical company using Netscape Navigator, Perl, Apache Web Server and Oracle. Project work for this client including the development of new applications; maintain and support existing applications and completing Year 2000 certification for existing applications.

 

Pratt & Whitney, United Technologies Corporation, CT                                  7/86 – 6/98

 

Technical Project Manager / ERP Program Office                           6/97 – 6/98

Responsible for leading the ERP Program Software Management, Data Management and Technical Implementation Projects; providing technical support to Group Financial and Supply Chain launch projects of Oracle Applications. Primary tasks focus on software installation, configuration management and application testing procedures and tools; qualification test environment and procedures; production transition and migration; and post-installation patch and upgrade management.

 

·         Prepared and conducted interviews and recommended candidates for the ERP Program Office Technical Staff.

·         Preparation the Scope and Definition document for the Software Management Project to the ERP Program Office; Created and Manage the Project Plans for the Software Management and Data Management Projects

·         Provided Technical Support for the installation and deployment of an Oracle Applications Development Environment.

·         Participate as a Technical Advisor to the Application and Technical Architecture, Application Configuration and Extension, and Conversion & Interfaces teams for the ERP project.

 

Application Development Team Leader / MIS, North Haven, CT        6/96 – 6/97

Responsible for the direction and technical leadership of an application development team; including the development and coordination of MIS Strategic Projects within the product center, prioritization of projects and tasks, the allocation of resources to development activities and the professional and technical development of team members.

 

·         Participant on a Senior MIS team to evaluate the technical capabilities of ERP software packages, SAP/R3 and Oracle Applications; by interviewing hardware and software solution providers and presenting the evaluation to the Selection Committee.

·         Provided direction and assistance to Turbine Airfoils MIS organization to prepare for and pass the Pratt & Whitney ISO9000 Registration Audit. Received Pratt & Whitney Eagle Award for effort.

·         Participant and key contributor to a technical MIS team to investigate and implement a project plan to upgrade all of the Pratt & Whitney CONNOPS OpenVMS Systems and Layered Products to the latest supported revision.

·         Implemented a Client / Server software solution to assist in the deployment of the Procurement Card Program within the Turbine Airfoils Product Center.

 

Technology Integration Specialist / MIS, North Haven, CT                      6/92 - 6/96

Served as a technical resource and consultant to the Turbine Airfoils MIS staff; primarily in Client / Server design, data modeling and database design, software configuration management and the Software Life Cycle standards. Also provided technical assistance to internal customers regarding End-User Computing; including Microsoft Access, digital imaging, Intranet and HTML, and using PC desktop software to access legacy system information.

 

·         Working with a representative Product Center team; implemented a Client / Server application to display manufacturing performance metrics for the Turbine Airfoils Product Center organization.

·         Lead a team to investigate the Six-Sigma Quality Improvement method and to analyze, design and implement a software quality improvement process based on this method.

·         Implemented a software application to assist with the collection of production software defects to support the Six-Sigma Quality Initiative

·         Participant on a continuous improvement team to improve the quality of the Data Center Operations support for Digital OpenVMS applications, utilizing automated monitoring tools and improved procedures.

·         Participant on a cross-functional advisory committee to develop a strategic plan for the implementation of Client / Server technologies and the development of an Application Design Review Standard.

 

Sr. Computer Systems Programmer/Analyst / MIS, North Haven, CT          6/88 - 6/92

Computer Systems Programmer/Analyst / MIS, East Hartford, CT 6/86 - 6/88

 

Education

 

Rensselaer Polytechnic Institute, Hartford, CT                                                               5/90

Master's Degree, Operations Management

 

Worcester Polytechnic Institute Worcester, MA                                                             5/86

Bachelor's Degree, Electrical Engineering

 

Technical:

 

PLUMTREE PORTAL, SEEBEYOND, DOCUMENTUM, WEBLOGIC APPLICATION SERVER, NETEGRITY SITEMINDER, LDAP, LOTUS SAMETIME, MICROSOFT NETMEETING, OPENSTA, MICROSOFT PROJECT, ABT PROJECT WORKBENCH, VISUAL BASIC, VISUAL C++, VISUAL INTERDEV, HTML, UML, RATIONAL ROSE, VISIO, MICROSOFT SQL SERVER, ORACLE RDB/SQL, IBM UDB, MICROSOFT ACCESS, INTERNET INFORMATION SERVER, APACHE WEB SERVER, JAVASCRIPT, PERL, PL/I, EIFFEL, FORTRAN, C, COBOL, CDD/REPOSITORY, DECSET, DECWINDOWS/MOTIF, DECFORMS, DEC ACMS, DEC FMS, DEC TDMS, DEC DBMS, MICROSOFT OFFICE SUITE, NETSCAPE NAVIGATOR, INTERNET EXPLORER, MICROSOFT ODBC, DECMESSAGEQ, DEC OPENVMS, MICROSOFT WINDOWS 95/98, 2000, NT, SUN SOLARIS, UNIX, LINUX

 

Skills:

 

WORK RELATED TRAINING AND SKILLS

Professional: Pratt & Whitney ACE Pilot Training, Negotiation Skills Workshop, Total Quality Management (TQM), Project Management and Control, Business Professional Ethics Curriculum (BPEC)

 

Technical: Weblogic for Developers, Rational Unified Process, Rational Rose98, Systems Testing and Quality Assurance, VMS Internals for System Managers, Managing the Migration to Client / Server Applications, Structured Analysis & Design, Advanced Rdb/SQL, Object-Oriented Analysis & Design, C++ for the Experienced C programmer, Migration to DEC Alpha

 

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