Resume

Eileen Murray 106 Strathmore Road #2 Brighton MA 02135 617-566-4162 [email protected]
Experience	CrunchTime! Information Systems, Boston MA	2001-present
	Systems Analyst
	Performed detailed analysis of current business information management processes and systems for new and prospective clients Developed and documented new software requirements Created and completed data dictionary for application database, and designed and built data dictionary user interface
	Lead Quality Assurance Engineer	1999-2001
	Developed and implemented software quality assurance plan and software development process Designed and developed custom software application for tracking software defects and new development items Built and managed team of quality assurance engineers
	Implementation Specialist	1999
	Created end-user documentation and training materials for foodservice industry procurement, inventory management, and food production applications Developed implementation strategies for new clients Trained end-users in software functionality and associated business processes
	Boston College Buildings and Grounds, Chestnut Hill MA	1997-1999
	Computer Consultant, Administrative and Technical Services
	Developed, implemented and maintained human resources and facilities information databases, including: employee time reporting and payroll, attendance and benefit accruals, job slot and bid process management, paint expense projections, preventative maintenance surveys Identified and integrated overlapping data collection and management systems Trained and supervised maintenance work order call center employees
	Computer Consultant, Administrative Services	1996-1997
	Developed database and spreadsheet applications to facilitate administrative operations, including: permits and licenses compliance, employee job slot management, retroactive payroll adjustments, overtime reporting, dormitory paint inspections Prepared instructional materials for computer and office procedures Evaluated prospective commercial software and presented purchasing recommendations
	Office Assistant, Administrative Services	1995-1996
	Developed department human resources and job slot management databases Reviewed, refined, and maintained employee attendance and benefit accrual spreadsheets Prepared purchase orders, employee reimbursements, and check requisitions
	Youth Counseling League, New York NY	1994-1996
	Administrative Assistant, Development
	Maintained database of past and prospective patrons Assisted in organization and promotion of fundraising events Prepared high-volume mailings and processed responses and contributions
Education	Boston College, Chestnut Hill MA	1996-1999
	Graduate student, History
	Blank
	Kenyon College, Gambier OH	1994
	B.A. cum laude, with High Honors in History