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Unsolicited broadcasts 

Can Voice Broadcasts be sent at any time?

Solicited Voice Broadcasts may be sent at any time. Unsolicited broadcasts must follow the appropriate regulations of the US or Canada, occurring from 8:30am-8:00pm Monday-Friday, and 10:00am-6:00pm Saturday and Sunday.

Complying with all pertinent state and federal laws.

maintains a comprehensive database of federal, state and private-party do-not-call lists to aid in compliance with do-not-call restrictions and to ensure that unwanted calls are not placed.

Who can use this service? Who can I send calls to?

This service is intended for member notification and informational announcements. We do not permit commercial solicitation or sales calls. 

You can send calls to your group of students, employees, members, or people with whom you have an established relationship, if those people would reasonably welcome such calls.

But for last minute changes and updates, the best way to “interrupt” people and get their immediate attention is through phone calls.

What is your privacy policy? Do you sell phone numbers?

We do not sell or share phone numbers with anyone, unless we receive a subpoena or court order. We do not place calls to your members, except at your direction. We do not add any advertisements or other information to your message.

Just send us your file of employee phone numbers, and we’ll load them into our dialer system for you. You can then call that list at any time, with just one phone call, and send a message in your own voice. 

Our dialers can reach thousands of people per hour, playing your recorded message to live people and answering machines. Busy signals and no answers are retried

 

A way to reach your family of customers

Your database is filled with established customers who already have a genuine awareness of your company's oridycts abd servuces,  This is why growth of your businessfrom existing customers is the most profitable form of business for your company.

In a nationwide survey of over 1000 customers, respondents indicated they preferred a voice mail message to telemarketing by a margin of almost 4 to 1.  By a margin of almost 5 to l, they said they found calls to their answering machines less bothersome than telemarketing.  And abut half indicated they would call back on a voice message if they were interested,  By being non-intrusive and more likely to be considered and responded to.

Messages can be recorded using a corporate spokesperson, and outside celebrity voiceover, or through SoundBite's talent pool of professional voice-over actors.

Post-distribution reporting
SoundBite eliminates the guesswork around who received or who didn't receive your message. Our comprehensive message tracking system confirms delivery by tracking and monitoring, in real-time, each message delivery call across all recipients. Comprehensive reports summarizing the outcome of group distributions are automatically generated and include data such as calls attempted, calls delivered, calls delivered to live answer or answering machine, and interactive options taken. Customized, real-time reporting allows Corporate Service customers to fine-tune their distribution mid-campaign to adjust their scripts, call schedule, offers, etc, to improve their return rate.

Play off the rapid positioning inherent in broadcast advertising.  It can work in conjunction with newspaper for immediate results.  It can reinforce and build upon a direct mail message, and should you desire it, an immediate connection can be made to .

A direct mail message, and should you desire it, an immediate connection can be made to a call center or a company representative, if the phone is answered by a live person.  Whatever your media mix, results can be dramatically enhanced through the use of Real Voice Media.

Low Cost High Response

You will be surprised to discover how effective Real Voice Media can be in comparison to other tradition media used by acll centers such as telemarketing and direct mail.  Because of its lack of intrusiveness and its personalized qualities, Real Voice Media is more likely to generate the desired response, whatever it may be. Because it involves a recorded message that is delivered to your customers with a high degree of automation and lows labor costs, and is uniquely inexpensive when compared to telemarketing, and by post mail .

Avoids the high fixed costs of postage, paper, and printing by deliveringa recorded message with a high degree of automation and lower labor costs.  As a result, its costs per impression are far lower than those of direct mail and other forms of media.

Call customer on list Step 1 Step 2
  voicemail pickup leave your message
  live pickup offier IVR options
  busy signal retry call until limit

Will adjusts fpr time zone differences automatically.

You can record your own message over the phone, or specify which pre-recorded message to use from your personal library.  If you desire, we can even record voice communications for your, using the resources of our professional studio and talent.

 

Talk directly to your customers

The more generic and impersonal a marketing message, the less likely it is to generate effective awareness, memorability, and response.  

PhoneTree has revolutionized the voice messaging industry and can save you time, money, and will increase communication among the people in your organization. From the smallest church or community organization to the largest multi-practice health-care provider, we have calling solutions to fit any communications need.

 

 

 

 

 

 

 

 

 

Immediate distribution via the phone:
Just dial 1-800 SOUNDBITE (1-800-768-6324) from any phone, record a message, then enter recipient telephone numbers using the phone keypad, or speak the name of saved recipients or group names. The message is sent instantly.

Scheduled Distributions via the Web
Messages can be pre-recorded and uploaded to your SoundBite Account Area for scheduled distributions.

Business Service Plans

Business Service Plans have features that make SoundBite an invaluable tool for just about any small business or organization that needs to quickly communicate with large groups:



Plan Sizes Select from monthly plans including from 250 to 2500 messages per month. Send up to 10,000 SoundBite messages per month.
Address Book Size Store Up to 5,000 people or groups in your voice-activated Address Book. Speech Activate up to 200 people or groups for look-up over the phone.
Group Size Send messages to up to 1,000 people at a time.
Message Length Record up to a 2-minute message.
Other Features Send SoundBite messages to up to 1,000 people at a time.
Import contacts into your SoundBite Address Book from Outlook, Palm and other contact managers with our Address Book Import.
Send unlimited email SoundBites (as .wav attachments)
Send SoundBite messages anywhere in the continental US free of long distance charges.

 
Service
Plan
Monthly
Cost
Included
Messages
Additional
Messages

     Business 250
49.99
250
0.20
     Business 500
89.99
500
0.19
     Business 1000
169.99
1000
0.18
     Business 2500
399.99
2500
0.17

You can cancel or change your plan at any time. Message counts are for each delivered message. For example, a single message delivered to 10 people equals 10 messages. Service Plans are limited to 10,000 SoundBite messages per month.

Please note, federal regulations require that for-profit businesses send SoundBite messages only to recipients with whom a business relationship is already established.

Individual Service Plans

SoundBite Individual Service Plans allow professionals, group leaders and small organizations to easily communicate with groups of people. All SoundBite Premium Service Plans include features that make it an invaluable tool for just about anyone:



Plan Sizes Select from monthly plans including from 50 to 200 messages per month. Send up to 10,000 SoundBite messages per month.
Address Book Size Store Up to 1,000 people or groups in your voice-activated Address Book. Speech Activate up to 200 people or groups for look-up over the phone.
Group Size Send messages to up to 1,000 people at a time.
Message Length Record up to a 2-minute message.
Other Features Send SoundBite messages to up to 1,000 people at a time.
Import contacts into your SoundBite Address Book from Outlook, Palm and other contact managers with our Address Book Import.
Send unlimited email SoundBites (as .wav attachments)
Send SoundBite messages anywhere in the continental US free of long distance charges.

 
Service
Plan
Monthly
Cost
Included
Messages
Additional
Messages

     Individual 100
14.99
100
0.21
     Individual 200
29.99
200
0.20

You can cancel or change your plan at any time. Message counts are for each delivered message. For example, a single message delivered to 10 people equals 10 messages. Service Plans are limited to 10,000 SoundBite messages per month.

can reduce customer service costs and enhance your organization or business by: the message broadcast campaign

Such benefits can show an immediate return on investment and make any business or call center more profitable.
This technique could be useful when you wish to simply provide information or announce an event, provide a reminder, or request an action from the contacted individual.
This technique could be useful when you wish to perform targeted marketing or if you want to provide custom reminders with names, addresses, amounts, dates or times included in the message.
Message Broadcasting and Touchphone Response - This method expands the prior call technique by playing a message that gives the contacted individual options from which to select. Using touchphone responses such as "Press 1 for...", the choices could include obtaining additional information, being removed from the call list, leaving a voice message, or terminating the call. A different message can be left on an answering machine or the answering machine could be ignored completely. Although more complex than the prior call types, this form of message dialing does not require that an agent be available to handle this call.

 

 

Improve customer service
- Your staff freed for more complex work

Low cost, full functionality
- Centralized or Branch Controlled

Full Call Logging and Reporting

 

Experience the power of Interactive Voice Messaging.

To send a working demonstration SoundBite by phone, select a demo, click on the corresponding phone icon and enter your phone number.

The SoundBite demos are fully interactive, so go ahead and interact with it as though it were a real call.

Use of the demo SoundBites is subject to SoundBite's Terms of Use Agreement. Unlawful use is prohibited.

Cable and Broadband

 Imagine calling all of your customers and allowing them to press just one button to automatically renew their subscription. SoundBite's "One-Touch Renewal" does just that.

Premium Service Promotions
Cable companies are contacting customers with special offers for premium movie channels, and to notify customers to take advantage of free movie weekends.
Free Movie Weekend Followup
Following a Free Movie Preview weekend, cable companies are contacting customers to let them continue their premiere movie channel subscription at reduced rates, with a "One Touch" acceptance feature.
Financial Services
Credit Card Activation
Credit Card companies are using SoundBite's Direct Connect feature to help make new card activations fast and easy. The SoundBite also notifies customers that they should have received their new credit card, and allow them to connect to a customer service representative if their card got lost in the mail.
Non Profits
Membership Renewals
Non Profits and membership organizations are using SoundBite's "One Touch Renewal" feature to save money and boost response during their membership drives. Automated renewals by phone are quick and easy, and can allow organizations to send a personal appeal from a celebrity or spokesperson.
Interactive Surveys
SoundBite's voice enabled Interactive Surveys provide automated surveys for opinions polling, collecting votes and conducting research, and allow organizations to collect valuable information in real-time using touchtone response or voice capture.
Publishing / Print Media  Quick, one-call renewals

Improved response to direct mail renewals

Streamlined billing

Lower cost of subscription renewals

Additional valuable data was obtained about customers, such as identifying people who wished to renew, but had changed addresses.

The SoundBite campaign was implemented quickly, in less time and with far less effort than is needed for direct mail or traditional telemarketing.

Constructs a unique personalized SoundBite for each recipient. Perfect for name and address verification for subscription renewals.

"One Touch" subscription renewals  magazine subscription renewal process.
Publishing companies are sending One-Touch Renewal SoundBite messages to magazine and newspaper subscribers who are nearing their renewal date, and are dramatically lowering their cost per renewal.

can be used for emergency notification services such as school closings, event cancellations, or urgent business alerts.

For example, schools can send instant voice messages to all parents in the event of an emergency, such as a snow closing. Schools can easily import or enter phone numbers into their SoundBite Address Book. Then, in a snow emergency, the principal simply calls 1-800-SOUNDBITE, logs in, records a message and sends it to the entire list in less than a minute.

SoundBite phone message broadcast services are used in a variety of applications:
  • Timely financial or news updates
  • Subscription expiration notices
  • Warranty extension notices
  • Direct Mail uplift alerts
  • Events cancellations or rescheduling
  • Consumer goods upgrades / recall notices
  • Medication reminders for medical patients

SoundBite Notifications are one of the best ways for a company to keep their customers informed of important information.

SoundBite phone message broadcast services are used in a variety of applications:
  • Timely financial or news updates
  • Subscription expiration notices
  • Warranty extension notices
  • Direct Mail uplift alerts
  • Events cancellations or rescheduling
  • Consumer goods upgrades / recall notices
  • Medication reminders for medical patients
Well suited for:

 

Whether you need to call 50,000 alumni, 500 church members, or 50 soccer players, Notify Quick’s auto dialers can help you get your message out quickly. 

You don’t need to buy any equipment or add any phone lines, and you don’t have to learn a new software program! Just send us a file of phone numbers, and you can call into our system to send a message, in your own voice, anytime. 

It’s cheaper than postage, and so much easier than putting a mass mailing together, with immediate delivery!

Ideal uses:

No commercial solicitations are permitted.
This service is intended to provide notification
to members or contacts who would reasonably 
welcome such calls.

Feel free to call for a referral to
a commercial telemarketer.

See how affordable your new communication plan can be! To see our pricing and service plans click here.

 

  • Advertising
  • Newsletters
  • Product updates
  • Pricing changes
  • Event reminders
  • Special announcements
  • Invitations
  • Press Releases
 

Voice Mail Special is easy-to-use:

Voice Mail Special is a simple software that completely changes the way we tele- communicate - here is how you do it:

1) Record your voice message
2) Enter time and date
3) Enter telephone number of the receiver
4) Press Autocall
Please visit the Help page for more info.

The perfect solution.

Whether your company has thousands of employees or just one, Protus offers a complete suite of Business Class Messaging Services, designed to improve productivity, ensure timeliness, quality and security - and save you money.

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