HOME
aaaaaa
http://bool.cjb.net
HASIB'S WEB RESOURCES
CompTIA A+ Operating Systems Technologies
EXAM CODE-220-222
Objectives
OS Fundamentals=30%
Installation, Configuration and Upgrading=15%
Diagnosing and Troubleshooting=40%
Networks=15%
Domain 1.0 Operating System Fundamentals
This domain requires knowledge of underlying DOS (Command prompt functions) in
Windows 9x, Windows 2000 operating systems in terms of its functions and
structure, for managing files and directories, and running programs. It also
includes navigating through the operating system from command line prompts and
Windows procedures for accessing and retrieving information.
Content Limits
1.1 Identify the operating system's functions, structure, and major system
files to navigate the operating system and how to get to needed technical
information.
Content may include the following:
- Major Operating System functions
- Create folders
- Checking OS Version
- Major Operating System components
- Explorer
- My Computer
- Control Panel
- Contrasts between Windows 9X and Windows 2000
- Major system files: what they are, where they are located, how they are
used and what they contain: System, Configuration, and User Interface files
- IO.SYS
- BOOT.INI
- WIN.COM
- MSDOS.SYS
- AUTOEXEC.BAT
- CONFIG.SYS
- COMMAND LINE PROMPT
Memory management
- Conventional
- Extended/upper memory
- High memory
- Virtual memory
- HIMEM.SYS
- EMM386.exe
Windows 9x
- IO.SYS
- WIN.INI
- USER.DAT
- SYSEDIT
- SYSTEM.INI
- SETVER.EXE
- SMARTDRV.EXE
- MSCONFIG (98)
- COMMAND.COM
- DOSSTART.BAT
- REGEDIT.EXE
- SYSTEM.DAT
- RUN COMMAND
- DriveSpace
Windows 2000
- Computer Management
- BOOT.INI
- REGEDT32
- REGEDIT
- RUN CMD
- NTLDR
- NTDETECT.COM
- NTBOOTDD.SYS
Command Prompt Procedures (Command syntax)
- DIR
- ATTRIB
- VER
- MEM
- SCANDISK
- DEFRAG
- EDIT
- XCOPY
- COPY
- FORMAT
- FDISK
- MSCDEX
- SETVER
- SCANREG
1.2 Identify basic concepts and procedures for creating, viewing and managing
files, directories and disks. This includes procedures for changing file
attributes and the ramifications of those changes (for example, security
issues).
Content may include the following:
- File attributes - Read Only, Hidden, System, and Archive attributes
- File naming conventions (Most common extensions)
- Windows 2000 COMPRESS, ENCRYPT
- IDE/SCSI
- Internal/External
- Backup/Restore
- Partitioning/Formatting/File System
- FAT
- FAT16
- FAT32
- NTFS4
- NTFS5
- HPFS
- Windows-based utilities
- ScanDisk
- Device manager
- System Manager
- Computer Manager
- MSCONFIG.EXE
- REGEDIT.EXE (View information/Backup registry)
- REGEDT32.EXE
- ATTRIB.EXE
- EXTRACT.EXE
- DEFRAG.EXE
- EDIT.COM
- FDISK.EXE
- SYSEDIT.EXE
- SCANREG
- WSCRIPT.EXE
- HWINFO.EXE
- ASD.EXE (Automatic Skip Driver)
- Cvt1.EXE (Drive Converter FAT16 to FAT32)
Domain 2.0 Installation, Configuration and Upgrading
This domain requires knowledge of installing, configuring and upgrading Windows
9x, and Windows 2000.
This includes knowledge of system boot sequences and minimum hardware
requirements.
Content Limits
2.1 Identify the procedures for installing Windows 9x, and Windows 2000 for
bringing the software to a basic operational level.
Content may include the following:
- Start Up
- Partition
- Format drive
- Loading drivers
- Run appropriate set up utility
2.2 Identify steps to perform an operating system upgrade.
Content may include the following:
- Upgrading Windows 95 to Windows 98
- Upgrading from Windows NT Workstation 4.0 to Windows 2000
- Replacing Windows 9x with Windows 2000
- Dual boot Windows 9x/Windows NT 4.0/2000
2.3 Identify the basic system boot sequences and boot methods, including the
steps to create an emergency boot disk with utilities installed for Windows 9x,
Windows NT, and Windows 2000.
Content may include the following:
- Startup disk
- Safe Mode
- MS-DOS mode
- NTLDR (NT Loader), BOOT.INI
- Files required to boot
- Creating emergency repair disk (ERD)
2.4 Identify procedures for loading/adding and configuring application device
drivers, and the necessary software for certain devices.
Content may include the following:
- Windows 9x Plug and Play and Windows 2000
- Identify the procedures for installing and launching typical Windows and
non-Windows applications. (Note: there is no content related to Windows 3.1)
- Procedures for set up and configuring Windows printing subsystem.
- Setting Default printer
- Installing/Spool setting
- Network printing (with help of LAN admin)
Domain 3.0 Diagnosing and Troubleshooting
This domain requires the ability to apply knowledge to diagnose and troubleshoot
common problems relating to Windows 9x and Windows 2000. This includes
understanding normal operation and symptoms relating to common problems.
Content Limits
3.1 Recognize and interpret the meaning of common error codes and startup
messages from the boot sequence, and identify steps to correct the problems.
Content may include the following:
- Safe Mode
- No operating system found
- Error in CONFIG.SYS line XX
- Bad or missing COMMAND.COM
- HIMEM.SYS not loaded
- Missing or corrupt HIMEM.SYS
- SCSI
- Swap file
- NT boot issues
- Dr. Watson
- Failure to start GUI
- Windows Protection Error
- Event Viewer - Event log is full
- A device referenced in SYSTEM.INI, WIN.INI, Registry is not found
3.2 Recognize common problems and determine how to resolve them.
Content may include the following:
- Eliciting problem symptoms from customers
- Having customer reproduce error as part of the diagnostic process
- Identifying recent changes to the computer environment from the user
- Troubleshooting Windows-specific printing problems
- Print spool is stalled
- Incorrect/incompatible driver for print
- Incorrect parameter
- Other Common problems
- General Protection Faults
- Illegal operation
- Invalid working directory
- System lock up
- Option (Sound card, modem, input device) or will not function
- Application will not start or load
- Cannot log on to network (option - NIC not functioning)
- TSR (Terminate Stay Resident) programs and virus
- Applications don't install
- Network connection
- Viruses and virus types
- What they are
- Sources (floppy, emails, etc.)
- How to determine presence
Domain 4.0 Networks
This domain requires knowledge of network capabilities of Windows and how to
connect to networks on the client side, including what the Internet is about,
its capabilities, basic concepts relating to Internet access and generic
procedures for system setup. The scope of this topic is only what is needed on
the desktop side to connect to a network.
Content Limits
4.1 Identify the networking capabilities of Windows including procedures for
connecting to the network.
Content may include the following:
- Protocols
- IPCONFIG.EXE
- WINIPCFG.EXE
- Sharing disk drives
- Sharing print and file services
- Network type and network card
- Installing and Configuring browsers
- Configure OS for network connection
4.2 Identify concepts and capabilities relating to the Internet and basic
procedures for setting up a system for Internet access.
Content may include the following:
Concepts and terminology
- ISP
- TCP/IP
- IPX/SPX
- NetBEUI
- E-mail
- PING.EXE
- HTML
- HTTP://
- FTP
- Domain Names (Web sites)
- Dial-up networking
- TRACERT.EXE
- NSLOOKUP.EXE