Malware Removal:	Process/Startup Utilities:	Cleanup Utilities:	Diagnostic/Repair:
TDSS	Autoruns	JetClean Portable (DNU Win 10)	BlueScreenView
ComboFix	Comodo Autorun [32 / 64]	System Ninja	Double Commander [32 / 64]
AdwCleaner	Comodo KillSwitch [32 / 64]	BleachBit	FixExec [32 / 64]
aswMBR	HiJackThis	Little Registry Cleaner	MyEventViewer [32 / 64]
GMER	Process Explorer	Revo Uninstaller	OfficeIns
Junkware Removal Tool	Unlocker	IOBit Uninstaller	ProduKey [32 / 64]
RKill		TempDelete	Services Repair
SuperAntiSpyware (ESC Only)			Unhide
Eset Poweliks Cleaner			WinDirStat
HitmanPro [32 / 64]			Windows Repair (AIO)

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Microsoft Fix-its:	Antivirus Security Removal Tools:	Runtime Removal Tools:	.NET downloads
Audio Playback Fix-it	Avast aswClear	.NET Framework Cleanup Tool	.Net Framework 4.5.2
Printer Fix-it	AVG Remover	Flash Player Uninstaller	.NET Framework 4.0
Program Install/Uninstall Fix-it	BitDefender Removal tool	Java Uninstall Tool	.NET Framework 3.5
Video/Codec Fix-it	Emsisoft Uninstaller Tool	JavaRa	.NET Framework 3.0
Windows Firewall Fix-it	ESET Uninstaller Tool		.NET Framework 2.0
Windows Update Fix-it	ESET AV Remover [32 / 64]
Windows 10 Update Show/Hide	F-Secure Uninstallation Tool
Win 10 Start Menu / Cortana Repair Tool	Kaspersky Labs Products Remover
	McAfee MCPR
	McAfee MCPR2
	Microsoft Security Essentials Removal
	Norton Removal Tool
	Norton Remove and Reinstall Tool
	Trend Micro Uninstall Tool
	Webroot Upgrade/Uninstall Tool

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	Vendors Phone & Info:
Samsung Signature Service			PC Richard & Sons
Sales/Care		877-265-3408	Care	866-951-4486
OOW & General QA		800-726-7864	Service Center	800-696-2000
Intelisol Post Warranty HW Support		817-230-5230	Appliances	877-727-1909 option 2
Samsung Knowledge Portal			PC Credit (GE capital)	877-800-4727
Samsung Signature Service Pop Up			Sub Renewal <30 days	800-696-2000
			Total Defense – Activation Issues	877-205-7962
Geeks on Call			Total Defense ISS Installer
Care / Sales		800-905-4335	MozyPro Account Access
			PC Rich Tech Support Pop Up

ACN			ACN Canada
Care / Sales		877-265-3407	Care / Sales	877-265-3407
Local Customer Care		877-226-1010	Customer Care	888-383-8226
Local Phone Support		888-414-1958	Phone Support	866-913-3445
MozyPro Account Access			MozyPro Account Access
ACN Premium Tech Support Pop Up			ACN Premium Tech Support Pop Up

HP SmartFriends Service			PlumChoice
Tech / Care / Sales		866-442-7039	Care / Sales	888-758-6435
HP Customer Care (Internal)		617-668-3222	SuddenLink Local	877-794-2724
HP Invent		800-474-6836	MozyPro Account Access
Hardware		800-640-2809	PlumChoice Pop Up
MozyPro Account Access
HP Smartfriends Pop Up			GE Appliances Connected Home Support
			GEA Pop Up
Avast Total Support
Renewals (Avast Total Care)		844-340-9251
Submit a Ticket		Click Contact an Agent
Avast! AntiVirus
Avast! Internet Security
Avast! Premier
Avast Total Support Pop Up

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Helpful Phone Numbers:
AOL Technical Support	1-800-827-6364
Dell Technical Support	1-866-930-3355
Google Customer Service	1-650-253-0000
HP Customer Support	1-800-474-6836
HP Fax Back Service	1-888-473-2963
Microsoft Live Support	1-800-642-7676
Microsoft Technical Support	1-800-936-5700
Yahoo Customer Care	1-800-318-0612

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		Helpful Links:
Universal	Windows OS		Apple OS	Chrome OS	Android OS
Bleeping Computer	Microsoft Account Password Reset		Apple Support Page	Chromebook Recovery Utility
Chasms Emulators	MS Office 365/2013 Removal Tool		iOS Mail Setup Walkthrough	Reset / PowerWash
Down Detector	GWX Control Panel		MAC Mail Settings Lookup
Email Provider Settings List	Windows 10 Start Menu/Cortana Fix
Router Passwords	MS Office 2007/10 Download
Verizon Wireless Simulators	Microsoft Activation Self Service
AT&T Device How to Center
Configure Gmail to Import another Gmail Account
Samsung Smart Simulator
Adobe Flash Player Test Page
Adobe PDF Test Page

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Windows CMD Line:		Apple Terminal:
Enable Hidden Admin	net user administrator /active:yes	Hidden Files (10.7 & Older)	defaults write com.apple.Finder AppleShowAllFiles YES\|NO
Enable Legacy Boot Menu	bcdedit /set {default} bootmenupolicy legacy	Hidden Files (10.8 & Newer)	defaults write com.apple.finder AppleShowAllFiles TRUE\|FALSE
Reset Winsock	netsh int ip reset c:\resetlog.txt	Open Webpage	open http://www.msn.com
New MS Edge Page	Microsoft-edge:http://www.msn.com

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Free AV – Windows	Free AV – MAC	Free Email Clients	Free Office Suites	PDF Apps
AVG Free AntiVirus	Avast Free Mac Security	Windows Essentials (EOS)	OpenOffice (Win)	Adobe Reader
Avast Free AntiVirus	Sophos AV for Mac	Mozilla Thundebird	OpenOffice (OS X 10.6)	CutePDF Writer
Avira Free AntiVirus		eM Client	OpenOffice(OS X 10.7 & up)	PrimoPDF
BitDefender Free AntiVirus		Opera Mail	LibreOffice (Win)
Comodo Free AntiVirus			LibreOffice (OS X 10.8 & up)	Adobe Downloads
McAfee Free AntiVirus			WPS Office 10 Free (Win)
Panda Free AntiVirus			Corel WordPerfect Lightning (Win)
Microsoft Security Essentials			Microsoft Works 6–9 File Converter

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Android Recovery Menu (Factory Reset/Wipe Cache)
Samsung Galaxy Note 5

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eBooks
EPUB	PDF
Office 2016 For Seniors For Dummies	Office 2016 For Seniors For Dummies
Windows 10 For Seniors For Dummies	Windows 10 For Beginners
Windows 10 For Dummies	Windows Run CMD Cheat Sheet

Last Updated: 1/12/2018