Online Program Strategy
Jeni Patton
EDUI 6701
July 18, 2001
Introduction
My institution, Cochise College, has an effective online program. The Computer Information Systems department is planning to expand our online offerings. This paper provides information and guidelines for instructors to design, implement, and deliver an online class successfully. I briefly describe key elements of an effective online class, as well as opportunities, challenges, strengths, and weaknesses.
Key Elements of the Online Class
In any curriculum development, including for online delivery, it is important to have procedures to:
- Plan curriculum development
- Identify and support critical instructional tasks
- Help learners maintain focus
- Provide active and participatory learning experiences
A systematic planning procedure for curriculum development (George, 2001) includes:
- Perform pre-instructional analysis - identify learner characteristics, available resources, and constraints.
- Identify goals and outcomes - what should the students be able to do as a result of this course?
- Determine methods of assessment - for student achievement of learning outcomes, instructional process, and program.
- Select and apply instructional/learning strategies - what learning activities and tasks will guide the students to reach the learning outcomes?
To be effective, an online class has a number of critical instructional tasks:
- Build community
- Encourage communication within and between groups (Presby, 2001, p. 17)
- Provide a common goal to motivate interdependence
- Structure tasks to meet outcomes
- Answer the question, �What can a student do to demonstrate that one or more learning outcomes have been met?� Clearly relate learning activities to the learning outcomes of the course. (Stiles, 2000)
- Use a constructivist approach. Develop activities to �promote and support open-ended, self-directed learning.� (Stahl, 1999)
- Assess attainment of learning outcomes (examples)
- Self-assessment (e.g., non-graded quiz)
- Individual assignment (e.g., essay, analysis)
- Collaborative project (e.g., proposal, design)
- Assess participation
- Require participation (Dahlmeier, 2001, Naiman, 2001)
- Define �high quality� participation as a standard for assessment (Hessler, 2001)
- Assess presentation of material
- Use Classroom Assessment Techniques (Angelo & Cross, 1994) for feedback (example)
- Employ reflective writing assignments (e.g., self-evaluation)
Procedures for maintaining learners' focus:
- Break the material into manageable chunks of related information. For example, in a 16-week semester, have eight �units� of activities and assignments.
- Maintain contact. Build community.
- Instructor to students - Send a broadcast email weekly, be active in online discussion, respond promptly to questions, and provide prompt feedback on assignments.
- Student to student - Encourage discussion (Davis, 1993) and peer feedback, require some collaborative small group assignments, provide email addresses, share a list of student research topics, provide an area for informal (off-topic) discussion. An experienced online student, M. Meyer, writes, �The discussions online were a real motivator for me. I was always checking in to see what new comments were posted, how others handled assignments, etc. Others seemed so experienced, that I felt a certain amount of challenge to match their efforts.�
- Refer to up-to-date information. Take advantage of the dynamic nature of the Internet to provide resources.
- �Help students find personal meaning and value in the material.� (Davis, 1999)
- Allow students to pick their own topics for assignments or projects.
- Give options, where practical, on the form or format to meet the learning outcomes.
Procedures for providing active and participatory learning experiences:
- Encourage interaction. (See Maintain contact, above)
- Engage the students where they are at now.
- �Engagement need not necessarily be fun or agreeable for learning to occur.� (Stahl, 2000)
- For example, students struggle with collaboration during the class, but in the process of dealing with peers on a project, they develop valuable skills for the workplace.
- Clearly post an assignment schedule with due dates.
- Provide access to �various information resources required for an enriched learning experience.� (Presby, 2001, p. 17)
- Present "authentic" (meaningful) learning opportunities. (Stiles, 2000)
- Students do a project for a �real-life� client, for example.
- Students use professional tools and actual data for research.
Opportunities, Challenges, Strengths and Weaknesses of the Online Class
Potential advantages and disadvantages:
- Opportunities -
- Produce more interaction than in a face-to-face class.
- Provide ability to attain a higher level of learning based on Bloom's Taxonomy. (George, 2001)
- Allow students to participate at any time, from any place using Asynchronous interaction.
- Challenges -
- Encouraging access: "Jeffrey's (2000) statistics: more than 50% of U.S. households don't even have dial-up access." (Cited in Internet Connection Speed and Distance Education, 2001)
- Ensuring accessibility for students with disabilities
- Accommodating diversity, including academic, cultural, racial, ethnic, and gender
- Preventing academic dishonesty
- Enhancing student technological skill
- Developing engaging tasks to guide learners in accomplishing learning outcomes
- Minimizing effects on learning outcomes when �life happens,� the complexity of dealing with class in combination with personal, family, and work responsibilities for both student and instructor.
- Strengths -
- Participation can be at any time, from any place. �I could do [it] on my laptop computer in the hospital and at the hospice.� (Meyer, 2001)
- Increase availability of subjects; course may not be offered locally to student.
- Weaknesses -
- Student learning styles may not match presentation style.
- Students may expect to be entertained
- Presentation may be primarily text-based
- Instructor is unable to see students' faces to know if they �get� it.
- Behaviorist vs. Constructivist instructional theory
- Sage on the stage vs. guide on the side
- Students miss informal social interaction, lack ability to network.
Summary
This paper focused on what an instructor can do to design, implement, and deliver an online class successfully. I described key elements of the online class, as well as opportunities, challenges, strengths, and weaknesses. I hope that this paper provides information and guidelines of use to instructors.
References
Angelo, T.A. & Cross, K.P. (1994). Classroom Assessment Techniques (2nd ed.). San Francisco: Jossey-Bass.
Assessment Strategies and Definitions (2000, January 11). RMC Research Corporation. Retrieved July 8, 2001, from http://www.rmcdenver.com/useguide/assessme/definiti.htm
Dahlmeier, A. (2001, July 14) Personal communication.
Davis, B.G. (1993). Tools for Teaching. San Francisco: Jossey-Bass. Retrieved July 16, 2001, from http://uga.berkeley.edu/sled/bgd/teaching.html
George, R. (2001, June 24). Who are Online Students and How Do They Learn? [Online Lecture, EDUI 6701]. California State University, Hayward.
Hessler, B. (2001, February 12). My Definition of �High-Quality� Postings [Online Grading Policies, ENGL 7722]. California State University, Hayward.
Internet Connection Speed and Distance Education. (2001, June 13). Educator's Voice Retrieved July 3, 2001, from http://www.ecollege.com/educator/edvoice_archive_0613.html
Meyer, M.E. (2001, July 15) Personal communication.
Naiman, A. (2001, July 14) Personal communication.
Patton, J. (n.d.). Feedback Survey Retrieved July 8, 2001, from http://www.geocities.com/gwenllywelyn/week5survey.html
Presby, L. (2001, June). Seven Tips for Highly Effective Online Courses. Syllabus, 14:11, 17.
Stahl, S. (1999, March). Bringing Old Ideas to New Times. Technology Source. Retrieved June 25, 2001, from http://horizon.unc.edu/TS/default.asp?show=article&id=38
Stiles, M.J. (2000, April). Effective Learning and the Virtual Learning Environment Retrieved July 16, 2001, from http://www.staffs.ac.uk/COSE/cose10/posnan.html
Writing Learning Outcomes for the Core Curriculum (1996, June 27). National Center for Geographic Information & Analysis Retrieved July 16, 2001, from http://www.ncgia.ucsb.edu/education/curricula/giscc/units/format/outcomes.html