If you fear your computer might be infected with viruses or spyware, we can either use your up-to-date existing antimalware software, or provide it to you for free then use it to scan your computer, removing anything the software detects.
Time: 2 Hours
$30.00
#02
LiveCD Malware Removal
For peskier viruses, trojans, rootkits, and spyware, our LiveCD can scan your hard drive before Windows even boots. This scan is far more thourough and may require a 2-day visit.
Time: 6 Hours
$60.00
#03
Manual Malware Removal
If malware is identified and an Automated Malware Removal cannot remove it automatically, our technician can. This service should only be requested if all other scans have failed.
*$20.00 for the removal of each individual malware infection.
Time: 1/2 Hours
$20.00
#04
Advanced Online Security
Aside from dealing with malware, we can also configure your computer to resist malware infection by scheduling malware scans and installing a firewall and port blocker.
Time: 4 Hours
$80.00
#05
Digital Cryogenics
RapidTek can "lock" your operating system and make it practically impervious to all malware threats. The boot partition is essentially cleaned on each system boot up and the software doesn't add any more than an extra thirty seconds to boot. Never have to run another clunky or slow antivirus software again. Don't let your antimalware software get in the way of your work load any more.
Time: 3 Hours
$80.00
#06
Post-Malware Cleanup.
Sometimes your antivirus software removes malware but won't remove the effects of the malware. If you've found yourself mysteriously unable to install software, access the task manager, change your system time, or switch your desktop wallpaper, chances are you're dealing with the left-overs from an infection. Post-malware cleanup restores all of your Windows account credentials and fixes any internet connection issues like proxies.
Time: 1/2 Hour
$10.00
Section 02: Hardware Diagnostic / Replacement
#07
Basic System Diagnosis
Your RapidTek technician will run software tests on your RAM, hard drive, processor, and video card. We also offer a full diagnosis on a single component.
Time: 1~2 Hours
FREE
#08
Advanced Hardware Diagnosis
This is not the simple hardware diagnosis we offer for free. This test goes far more in depth checking the hard drive, RAM, video device, audio device, and networking card running multiple tests and multiple passes on each component.
Time: 4+ hours
$40.00
#09
Common Hardware Replacement
We not only install your basic hardware components. We test those components afterward to ensure they're running properly.
Time: 1/2 Hour
$10.00
#10
Advanced Hardware Replacement
For processor, power supply, and video card installations because they're a bit more complicated to install.
Time: 1 Hour
$20.00
#11
Basic Driver Installation
Single driver installation and configuration. Does not include hardware installation.
Time: 1/2 Hour
$10.00
Section 03: Networking
#12
Small Wireless Network Setup
Your technician will install a wireless router and test connectivity, set up network security, then ensure that up to two PCs, 1 perpherial device, and 1 network printer are successfully conncting and communicating. Your friendly RapidTek technician will show you how to add other devices to your network and leave you all of the access information.
Time: 1 1/2 Hours
$40
#13
Small Wired Network Setup
Your technician will set up a wired router and up to two computers, 1 peripheral, and 1 networked printer, then ensure each device is connected and communicating. They will also teach you how to add future devices to your network or upgrade it.
Time: 2 Hours
$40
#14
Add a PC to your Network
This service simply connects one more computer to an existing wireless network and ensures connectivity.
Time: 1/2 Hour
$15.00
#15
Add a Network Peripheral
Most networked devices are applicable excluding printers. Tablets, PDAs, smart phones, mobile gaming devices, NAS (network attached storage) devices, game consoles, TVs, and network connected audio/video components.
Time: 1/2 Hour
$5.00
#16
Add a Network Printer
Most printers require a manual driver setup before communicating over a network. If your printer automatically applies a driver over the network you'll only be charged for a networked peripheral installation. Otherwise, this service ensures that all of your applicable networked devices can print to your networked printer.
Time: 1/2 Hour
$15.00
#17
VOIP (Voice over IP) Setup
VOIP is a technology that utilizes the internet to complete PC-to-phone calls. This service will set up one PC and up to 6 standard handsets to use a VOIP account.
Time: 1/2 Hour
$15.00
Section 04: Software
#18
Email Configuration
We install an email client, then configure it to display mail from your email address so you don't have to visit online email providers to check your messages.
Time: 1/2 Hour
$10.00
#19
Basic Software Install
We install the software of your choice and provide shortcuts in your start menu, on your desktop, and in your quicklaunch bar on request.
Time: 10mins
$5.00
#20
Basic Software Install & Configuration
We install and configure settings within any single software title you ask us to.
Time: 1/2 Hour
$10.00
#21
Software Suite Installation
We install a suite of software like Microsoft Office or Norton Security and provide shortcuts wherever you request them.
Time: 1/2 Hour
$10.00
#22
Software Suite Installation & Configuration
We'll configure every application in your software suite to suit your needs and requirements.
Time: 1 Hour
$20.00
Section 05: Operating System
#23
Basic Optimization
During a Basic Optimization we remove any unnecessary or unused software on your PC freeing up hard drive and RAM space. Afterward, we disable any unnecessary software from booting along-side Windows which comes close to halfing the amount of time your computer takes to start up.
Time: 1 Hour
$30.00
#24
Advanced Optimization
Advanced optimization includes a Basic Optimization and a long list of Windows tweaks aimed at making Windows respond faster and preform better. We also disable any unnecessary Windows services increasing your PCs boot and response times.
Time: 2 Hours
$40.00
#25
Operating System Password Reset or Recovery
Lost your Windows login password? Other computer users with accounts on your PC which haven't been used in months? We can reset the passwords and gain entry.
*This service is offered by our disgression. Attempts of gaining entry to a computer you do not own is against the law.
Time: 1 Hour
$30.00
#26
Recovery Disc Installation
We use the recovery discs which were provided with your name-brand computer to format your hard drive and reinstal Windows.
*This service will reformat your hard drive. Think about backing up your files first.
Time: 2 Hours
$40.00
#27
Windows Installation & Driver Setup
Provided you have your own copy of Windows 2000, XP, Vista, or Windows 7, we will format and install it to your hard drive, then reinstall all of your hardware drivers.
**This service will reformat your hard drive. Think about backing up your files first.
Time: 3 Hours
$60.00
Section 06: File Backup and Recovery
#28
1 GigaByte File Backup
Great for simple, small file backup. 1GB usually covers pictures, documents, and application settings.
Time: 1/2 Hour
$5.00
#29
4.5 GigaByte File Backup
We'll burn a small audio and movie collection to a single DVD for you.
Time: 3/4 Hour
$10.00
#30
9 GigaByte File Backup
Have a large music collection, several albums full of pictures, and a good deal of multimedia? You'll get 2 DVDs worth of data backup.
Time: 2 Hours
$20.00
#31
File Backup (50 GigaByte Limit)
If you have an external hard drive, we can selectively transfer up to 50GB of data.
Time: ~2 Hours
$30.00
#32
Unlimited File Backup
If you have a large portable hard drive, we will transfer an unlimited amount of files and data to it.
Time: Hourly
$20.00/hr.
#33
Backup and Swap
Saves a selective file backup to an internal hard drive, then installs it as a second hard drive inside your computer.
Time: 1/2 Hour
$20.00
#34
Recovery Disc Creation
If you don't have a recovery disc, we can make you one which will back up your computer in it's current state. The recovery disc will allow you to restore your computer without having to call us. Recommended as a last step in a Windows installation.
Time: 3 Hours
$30.00
Section 07: Classes and Instruction
#35
Windows Instructional Basics
Learn how to move, copy, and cut files and folders. Learn basic keyboard shortcuts which will speed your productivity.
Time: 3 Hours
$10.00/hr.
#36
Advanced Windows PowerUser
Learn how to use invaluable keyboard shortcuts and built-in Windows utilites to speed productivity. Learn how to tweak the operating system to minimize the amount of system resources Windows utilizes and provide more overhead and preformance to running applications.
Time: ~5 Hours
$10.00/hr.
#37
Internet and Google Basics
Learn how to surf the internet with security in mind. Learn how to take advantage of Google to maximize search results and be more productive.
Time: 2 Hours
$10.00/hr.
#38
Avoiding Malware Online
This course will teach you common browsing practices which will help thwart malware infiltrations. The course also introduces you to several software titles that can further secure your internet connection, and you will learn how to identify and avoid malware from P2P sources and software vending sites.
Time: 3 Hours
$10.00/hr.
#39
Basic HTML and CSS Website Design
Trying to create a website? We can help you fill in the blanks and teach you how to script in both HTML and CSS, tutor you with web design software, and show you how and where to host.
Time: 5+ Hours
$10.00/hr.
#40
Running your own Website
There's more to a website that comes after the design and scripting. This class teaches you how to purchase a domain, link it to serverspace, access your hostspace from an FTP client, set up necessary MySQL databases, and make backup. This course will also teach you about CEO practices, advertizing, and google page ranking and how they can all affect your site traffic.
Time: 3 Hours
$10.00/hr.
#41
Graphic Design in Photoshop or Gimp
Have a one-on-one with our graphic designer who can show you how to create art, logos, web layouts, or photomanipulations in either Adobe Photoshop or Gimp (a free alternative to Photoshop).
Time: 6+ Hours
$10.00/hr.
#42
Advanced Photoshop PowerUser
This course is offered soley for users of Adobe Photoshop who would like to learn productivity-increasing keyboard shortcuts. The course also teaches how to use layer masks, quickmask, pen tool, advanced image selection, and other advanced photomanipulation techniques.
Time: ~6 Hours
$10.00/hr.
#43
Web Profile Overhaul
If you have a profile on myspace or any other website which allows for limited CSS profiles, we can teach you how to do more with your layout than you've ever imagined... and we don't require you to link to our site afterward.
Time: 1+ Hour
$10.00/hr.
#44
Digital Video Editing Basics
If you have home movies laying around you would like to edit and consolidate, this class will instruct you through simple cuts, basic transitions, overlays, and timing effects which will have you editing like a pro in no time.
Time: ~4 Hours
$10.00/hr.
#45
Photomanipulation Basics
Learn how to edit and manipulate digital photos, use filters effectively, utilize layers and layer effects, and use selection tools.
Time: ~4 Hours
$10.00/hr.
#46
Digital Video Editing Basics
If you have home movies laying around you would like to edit and consolidate, this class will instruct you through simple cuts, basic transitions, overlays, and timing effects which will have you editing like a pro in no time.
Time: ~4 Hours
$10.00/hr.
#47
Basic Concepts of Programming
This course will take you from writing your first "hello world" program to authoring a 2D PC game. The course doesn't focus on any one programming languages, but rather attempts to teach how object-oriented programming languages work. The knowledge from this course can then be applied to nearly all modern programming languages.
Time: ~10 Hours
$10.00/hr.
#48
Concepts of Video Game Design
If you'd rather not learn how to program applications per-se, but would still like to get into game development, this course not only approches game creation from a programming standpoint, but aids in developing rich storylines, pixel-art prowess, game-engine concepts, and game art. You'll also get an introduction to the competitive indie-development community and learn how to make a game targeted at the interest of PC gamers.
Time: ~12 Hours
$10.00/hr.
Section 08: New PC Builds
#48
Custom-Built RapidTek Desktops
Currently, RapidTek will only accept new computer builds on part review and delivery. That means we help you pick out the parts, you buy them, have them shipped to us, and we hand you a new computer and only additionally charge for the labor. We cannot cover the purchase cost of new parts ourselves. There are two exceptions to our normal hourly charge for new system builds. Additionally, there is a flat-rate charge for PCs which featuer liquid cooling or low-profile case design (really small PC cases). The extra fee is $30.00.
Time: ~24-48 Hours
$10.00/hr.
Section 09: Miscellaneous
#49
Desktop Cleaning
If you've owned your computer for a few years, it's probably pretty dusty on the inside. Dust can cause your computer to overheat or in rare cases, it can get lodged in the complex circuitry inside and slowly kill your components. We recommend having your desktop cleaned every six months to keep the hardware running in peak condition, but once a year is certainly acceptable.
Time: ~24-48 Hours
$20.00
#50
Laptop Cleaning
Most shops just use a can of compressed air to blow out the fan vents on your laptop which is ineffective. RapidTek technicians carefully remove the case and keyboard insert to get access to the motherboard. Using a laptop stand or a lapdesk to avoid nearly burning your legs is only a temporary fix. Built up dust can cause electrical shorts and issues with overheat.
Time: ~24-48 Hours
$45.00
#51
Smart Phone Modifications
RapidTek offers cell phone and smart phone modifications. Call us for details.
Time: ~24-48 Hours
Quote on Call
#52
Game Console Softmodding
We can "softmod" most popular consoles. Softmodding means making changes to the stock operating system to add functionality. It doesn't include mod-chips or any kind of board-level soldering.
Time: ~24-48 Hours
$10.00/hr.
#53
Buyer Capacity
Everyone has different strengths and weaknesses and from somebody who has spent the last 10 years working in high-tech retail stores, it's very easy to be broadsided by unnecessary purchases by store staff. Bring someone along who understands the technology and can refute misinformation and the barrage of warrenty and service requests. You can avoid being upsold to a gaming PC if that's not your aim and avoid being undersold on a bargain which doesn't meet with your criteria or needs.