Contact Information for
Caterpillar International Service Employees
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International Services Division, Paragon Global Relocation Policies |
1-800-332-8518 Contact your Paragon Consultant Visit www.pdr.com/ca |
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UnitedHealthcare, Caterpillar ISE claim resolution e-mail address |
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UnitedHealthcare (UHC) - medical, vision and dental claims information (UHC mailing addresses on back) |
When in the US: 1-866-228-4215 When outside the US: 1-866-230-8317 |
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UHC Appeals – Medical claims only |
UnitedHealthcare ATTN: Caterpillar Appeals PO Box 30432 Salt Lake City, UT 84130-0432 |
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Prescription Drugs- RESTAT (RESTAT mailing address on back) |
1-800-248-1062 |
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Corporate Medical – Exams, Emergency Leaves |
(309) 675 –5314 tie-line 7-735-5314 Caterpillar Intranet: |
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Corporate Medical- Employee Assistance Program |
(309) 675-6263 7-735-6263 1-866-CAT-0565 |
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CorporateAssist® Emergency medical assistance |
When outside the US: 1-312-935-3626 (collect calls accepted) When in the US: 1-800-999-1685 |
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Corporate Security & Aviation Services Security issues |
When in the US: 1-800-238-8860 When outside the US: 1-USA country code-309-494-4911 Caterpillar Intranet: |
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Corporate Legal – Inpatriates ONLY Immigration, Visa assistance |
John Varda 309-675-4276 tie-line 7-735-4276 |
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Caterpillar Global HR Service Center |
1-800-447-6434 |
UnitedHealthcare (UHC) and RESTAT Claims Submission Addresses for ISEs
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Temporary fax to Caterpillar for UHC medical claims |
309-675-6604 Send confirmation e-mail to [email protected]
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UHC Medical Claims Use the "Cat International Claims" only when submitting claims from outside the US. |
UnitedHealthcare Medical Claims Attn: Caterpillar International Claims PO Box 740800 Atlanta, GA 30374-0800 |
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UHC address for urgent claims to be sent by Fed Ex, DHL, etc.; for use by ISEs located outside the US FedEx, DHL, Express Mail,etc. |
UnitedHealthcare Medical Claims Attn: Caterpillar International Claims 216 A. Bullsboro Rd. Newman, GA 30263 |
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UHC Dental Claims |
UnitedHealthcare Dental Attn: Mita Dhora, Claims Unit 3 Irvington Center 800 King Farm Boulevard Suite # 600 Rockville, MD 20850 |
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UHC Flexible Spending Account (FSA) |
UnitedHealthcare PO Box 981178 El Paso, TX 79998-1178 FAX: 915-781-1085 |
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DEFAULT ADDRESS FOR ISEs Enter this address on claim forms, myuhc.com, myuhcdental.com and whenever requested for your address by UHC Customer Service Center |
Caterpillar Inc. ATTN: TPA Team AB4360 100 N E Adams St Peoria IL 61629-4360 |
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Prescription Drug Claims- RESTAT |
RESTAT International Claims PO Box 758 724 Elm Street West Bend, WI 53095 Fax: 262-335-6221 |
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RESTAT – FedEx, DHL, Express Mail, etc. |
RESTAT International Claims 724 Elm Street West Bend, WI 53095 |