According to a new survey by Arthur Andersen,
the high cost of electronic books, and the
hardware required to view them, is putting a
damper on the potential growth of the market.
The study found 40 percent of users were in
favor e-books in concept, but only 20 percent
said they would purchase one or more in the
next six months.
Peggy Smyth, partner and
leader of Arthur Andersen's North American
media and entertainment practice, said she
believes e-books will never replace their
printed cousins, but added they do have their
merits.
"The main advantage is
portability, especially for professional or
reference titles," Smyth said. "If a
person is on a business trip, instead of
carting a bunch of heavy books around, all he
or she needs is an e-book reader the size of a
Palm (personal data assistant). It is also
good for people who like the immediacy of
reading a book review, going online and
downloading it directly into their
reader."
Smyth said the electronic
format also is good for technical manuals that
must be updated frequently and are often
out-of-date by the time they are published and
distributed.
More than 50 percent of
survey respondents said price was a major
reason for not purchasing e-books. Over 75
percent said they expect to pay less than or
equal to the price of a paperback, with many
of those people insisting e-books should cost
half of a paperback's price.
The study found similar
sentiment about the cost of e-book readers.
One fourth of respondents said they would
purchase one only if it was priced at $100 or
less, which could present a problem with the
current market. According to Smyth, a high-end
model e-book reader may retail for $600 to
$700, while an average model goes for around
$300. "The threshold of $100 is a pain
point for consumers," she said.
Another problem with
today's e-book readers, Smyth said, is the
small screen size of many models. "I tend
not to use my e-book reader much, because I
find it easier to read hard copy. As the
technology improves and more people get
accustomed to the idea, device manufacturers
will adapt the devices to consumers'
preferences," she said.
Despite consumer
dissatisfaction with prices, Smyth said
e-books are doing well.
"Ten percent of the
people who responded to the study had
purchased or received an e-book in the last
year. That is significant because the
technology is only about two years old and
there are not that many e-books available.
Over the next three years, depending on the
pricing, there will be a big change in the
market," she said. "The current 10
percent will double or triple in a relatively
short period of time."
More information on Arthur Andersen is
available on the Web at http://www.arthurandersen.com/
.