AIRLINE JARGON

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e-ticketing: when airlines use electronic reservations rather than paper tickets. Whilst quick and convenient, e-tickets can make switching to a second airline more difficult if your plans change.

connecting flight: a flight with an intermediate stop and a change of aircraft; may involve a change of

airlines.

direct flight: (not to be confused with a non-stop flight) a flight with one or more intermediate stops, but no change of aircraft.

non-stop flight: a flight with no stops en route.

hub-and-spoke: an airline network that carries passengers from a wide number of departure cities to a few major airport hubs, for connecting flights to their destination; particularly common in the USA.

interline: to travel with a single ticket on more than one airline; this may allow you to check your baggage through to your final destination.

load factor: the percentage of occupied seats on a flight; a key factor when trying to book or rebook.

minimum connecting time: the minimum time allowed to arrive at and depart from the same airport on connecting flights, as legally required for you to be able to book these flights. These times vary by airport.


open-jaw ticket: a round-trip itinerary in which you arrive in one city and depart from another, so that the middle portion of the journey is made by train, car etc.

pax: airline industry term for passenger (s).

restricted articles: items that may require special handling or be forbidden for safety or security reasons (also known as dangerous goods and hazardous materials).

bulkhead seat: a seat directly behind a partition wall; often offers more legroom.

seat pitch: the space between seats, front to back.

seat recline: the angle that a seat reclines, usually measured in degrees.

seat width: the space between seats, side to side.

seat configuration: the number of seats in an aircraft, and how they are arranged in each class e.g. 2-3-2 means that each row consists of two seats, an aisle, three seats, another aisle and another two seats.

slots: airport take-off and landing times; the airport's departure and arrival timetable to allow the efficient movement of aircraft.

back-to-back ticketing: a practice - prohibited by airlines - of booking two round-trip tickets with a Saturday-night stay, to benefit from a cheaper fare, and using a single portion of each ticket.

hidden-city ticketing: a practice - prohibited by airlines - of booking a roundtrip ticket with an intermediate stop and disembarking there, to avoid a higher fare.



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